Freddy Gorra

Terrible customer service. No considerations for waiting for more than 4 hours in your lobby. No one even approached to offer a bottle of water. In addition to the fact of seei No considerations for waiting for more than 4 hours in your lobby. No one even approached to offer a bottle of water. In addition to the fact of seeing lost all day. And in the end, none of the requested services were performed More

by onelio1022 Verified Customer Verified Customer

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Scheduled a Saturday appt for 8 am several weeks in advance - arrived 10-15 min early sat in line for about 45 min while other people around me were being helped. Waited in total maybe 2 1/2 hours for advance - arrived 10-15 min early sat in line for about 45 min while other people around me were being helped. Waited in total maybe 2 1/2 hours for an oil change. Seems like a long wait. I could tell that the staffing was short when you drive in but seems like there could be a better system. The only bright spot was the kindness of Freddy Gorra. Also now I keep getting calls about buying a new jeep which I'm not in the market for. More

by T. Burgoyne Verified Customer Verified Customer

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Thank you for having a friendly and efficient staff. Service did a lot of work and got it all done in one day. Service did a lot of work and got it all done in one day. More

by rah3636 Verified Customer Verified Customer

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The automotive dept did not find what I thought was a problem, however they did rotate my tires that seemed to remedy the problem. problem, however they did rotate my tires that seemed to remedy the problem. More

by shafferbrenda20 Verified Customer Verified Customer

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A total lack of respect. . that day my company and workers stopped making money. Well, I lost the day more than 4 and they didn't do anything. For a service that I was told . that day my company and workers stopped making money. Well, I lost the day more than 4 and they didn't do anything. For a service that I was told would last more or less 1:30. I was sitting in the lobby from 1:20 in the morning until 5:45. And they didn't do any. Of the 2 services I went to do to my van Many apologies. But apologies don't pay my workers or my bills More

by onelio1022 Verified Customer Verified Customer

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Service was very fast. Freddy did a great job of keeping me up to date. Freddy did a great job of keeping me up to date. More

by DLS Verified Customer Verified Customer

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The team was absolutely amazing to work with. Shout out to Lisa. She definitely knows customer service. Shout out to Lisa. She definitely knows customer service. More

by mbradshaw239 Verified Customer Verified Customer

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I want to thank the Cape Coral Chrysler Jeep Dodge Ram team for their excellent service and customer service. team for their excellent service and customer service. More

by jdennys1985 Verified Customer Verified Customer

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Un personal muy atentos, su servicio muy bueno, muy satisfecha encontraron el problema de mi carro. Gracias por su atención satisfecha encontraron el problema de mi carro. Gracias por su atención More

by araislevisa Verified Customer Verified Customer

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Freddy was very helpful. Service was quick, this time. Looking forward to my return trip. Service was quick, this time. Looking forward to my return trip. More

by DLS Verified Customer Verified Customer

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