Freddy Gechuki

The staff at Ken Garff Hyundai Southtowne were fantastic to work with. We came in after our car was totaled. We didn't know what we really wanted. Taylor our sales rep was patient and informative. Freddy th to work with. We came in after our car was totaled. We didn't know what we really wanted. Taylor our sales rep was patient and informative. Freddy the sales supervisor was great too. If you are in the market, I highly recommend that you go see Taylor. We love our new car and more importantly did not feel like we were oversold. 5 ⭐⭐⭐⭐⭐'s For Taylor !!! More

by john.deveraux Verified Customer Verified Customer

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It was a smooth purchasing experience and the salesman and manager were knowledgeable and easy to work with. and manager were knowledgeable and easy to work with. More

by anna.semadeni Verified Customer Verified Customer

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Our shopping experience was great, purchase was smooth. These guys are great to work with. These guys are great to work with. More

by r_semadeni Verified Customer Verified Customer

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Freddy started out happy and inviting, however, when negotiations started, he was rude because I didn't want to budge. I questioned the starting price as the price listed on the website and the price h negotiations started, he was rude because I didn't want to budge. I questioned the starting price as the price listed on the website and the price he was starting at was different. My husband explained that he felt it was bait and switch. I simply asked him if he could do this number I had listed and if yes, then great. If not, let me know as I don't have time to sit here to go back and fourth. I didn't want to waste his time or my time. He aggressively wrote the payment amount down, signed the paper, smacked the pen down, turn the paper to me, and stared me down until I signed the paperwork. Just wasn't a friendly or inviting experience that I've had in the purchase of my previous car. Felt intimidated. More

by nthana Verified Customer Verified Customer

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Quick and easy, very friendly staff, explained everything to me properly and there was no issues. to me properly and there was no issues. More

by mikeyspaul Verified Customer Verified Customer

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Car buying can be a stressful experience but working with the people at Ken Garff Hyundai Southtowne was enjoyable. Everyone was friendly and I felt well taken care of and my needs were very well met. I only the people at Ken Garff Hyundai Southtowne was enjoyable. Everyone was friendly and I felt well taken care of and my needs were very well met. I only had a few requirements on what I was looking for and the team made sure I hit every one of my needs, thanks to all of you! We have a go to place for future needs, congrats! More

by cedwards28 Verified Customer Verified Customer

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Didn’t feel appreciated and some misunderstanding in communication and the car is already giving problems communication and the car is already giving problems More

by florina_mexico Verified Customer Verified Customer

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They did good work. But it took a little longer than I thought it would take. But it took a little longer than I thought it would take. More

by rmeacham24 Verified Customer Verified Customer

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Very kind and courteous was willing to work with us on many different deals we looked at many different deals we looked at More

by ms_marla_j Verified Customer Verified Customer

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This is the second time dealing with this service rep, he does not communicate like he is supposed to, I have to call to get an update on our vehicle. We dropped off our 2026 Santa fe on Monday to have the c does not communicate like he is supposed to, I have to call to get an update on our vehicle. We dropped off our 2026 Santa fe on Monday to have the carpet fixed. He got back with me this morning Wednesday, letting me know that parts doesn't have the carpet and doesn't have an eta on it, so we have been without our new car for 2 days and we have wasted our time and fuel twice to go there and to pick it up just to have to go back a 3rd time to get the issue fixed. He did the same thing with our 2016 tucson earlier in the year. And the way that he is trying to make it better is by giving us a coupon for an oil change and tire rotation. More

by sgardner971 Verified Customer Verified Customer

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