Fred Sims | Page 51

Fair Deal and Great Customer Service There are three people I would like to thank. I just drove by the dealer and decided to pull in to see what inventory they had on new used cars. Withi There are three people I would like to thank. I just drove by the dealer and decided to pull in to see what inventory they had on new used cars. Within a minute Fred came out to the lot to meet me and answer questions. Very professional and courteous. Not pushy at all. I told him what I was interested in and that I didn’t have time for a test ride. He took my name and email and sent me a link to their inventory which had every detail on the car including the CARFAX history to view at no cost. The next day I went to the link again and clicked on a car I was interested in and provide my contact information. Within minutes Nick Theodor sent me an email with a video of him and the car with his contact information. I felt like I needed to get Fred involved since I started with him and Fred told me to stop by for a ride. When he got there Fred was ted up and got Nick involved telling me they work together to make sure they customer does not have to wait. Nick took over and was very knowledgeable on the car filling me in on as I took a test drive. Not intending to buy that day Nick asked if he could provide me with a proposal. To make this long story short Nick worked with me and my budget and we worked out a deal to both of our satisfaction. Thank James for working the numbers for me. One other note. I can’t believe the class of this operation. A coffee bar, TVs and computers while you wait. A pound area. We went passed the service area which was huge and it looked like you could eat off the floors. Overall a wonderful experience with everyone. Thank you Nick, Fred, and James for making my day. I love my new car! Tom S. More

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Excellent Customer Service I found the car I was interested in on the website Sunday afternoon and received a call from Bobby and Fred by 9 am in Monday. Fred handled my sale a I found the car I was interested in on the website Sunday afternoon and received a call from Bobby and Fred by 9 am in Monday. Fred handled my sale and was excellent throughout the entire process. More

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good experience staff was friendly and welcoming; helped me find what i was looking for quickly. very knowledgeable about inventory and features of specific models. e staff was friendly and welcoming; helped me find what i was looking for quickly. very knowledgeable about inventory and features of specific models. expected to get more for my trade in. staff was very helpful and stayed late without complaining to make sure i was comfortable with the car and had all my questions answered, which was greatly appreciated. More

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Corporate Vehicle Fred and Kevin were great to deal with. Our company needed a new vehicle and the entire staff at Valley (Randall included) did a fantastic job. Fred and Kevin were great to deal with. Our company needed a new vehicle and the entire staff at Valley (Randall included) did a fantastic job. More

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Great customer service I have worked with Fred on three vehicle purchases over the past 18 months, one new and two pre-owned. He puts the customer first and does everything I have worked with Fred on three vehicle purchases over the past 18 months, one new and two pre-owned. He puts the customer first and does everything in his power to make it a good car buying experience. He is a pleasure to work with and I would recommend him highly. More

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Consistently excellent service for 20+ years Bought a car this weekend and very satisfied with the sale. The Valley Honda team made sure I got exactly what I wanted and for the best possible pric Bought a car this weekend and very satisfied with the sale. The Valley Honda team made sure I got exactly what I wanted and for the best possible price, even beating the membership pricing of a large value wholesaler. The reason I came to Valley Honda with my car purchase was because I’ve brought all of my Hondas here for more than 20 years of trouble-free operation. Always on target, knowledgeable, and only doing what is actually needed and nothing more to jack up the prices further. More

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frederek sims we went in to buy a car for my daughter and frederick took all the time in the world to answer all our questions and made us feel comfortable in the d we went in to buy a car for my daughter and frederick took all the time in the world to answer all our questions and made us feel comfortable in the decision we were making. i would recomend him to the people i know and recomend valley honda for the e-prices. More

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Fantastic Frederick I was initially looking for a 2017 Pilot. Had luck finding a couple at two different dealerships with less than acceptable sales tactics and customer I was initially looking for a 2017 Pilot. Had luck finding a couple at two different dealerships with less than acceptable sales tactics and customer service. Enter Frederick - he listened to what I wanted and went to work to get just that. I bought a 2018 Pilot Touring AWD. I completed the negotiations electronically and submitted my credit application online. No games, no fuss, no pressure. Frederick is honest, personable, and makes the process easy. His customer service skills before, during, and after my purchase have been absolutely stellar. He really makes sure that you are happy - and I am! I feel proud to have given Valley Honda my business and super lucky that Frederick was my sales consultant. Looking forward to future purchases, Frederick. THANKS SO MUCH!!! More

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Fred and his team Came back to Valley as I've purchased from them twice before. They didn't dissapoint! Fred Sims was great to work with! Thank you, Fred! Came back to Valley as I've purchased from them twice before. They didn't dissapoint! Fred Sims was great to work with! Thank you, Fred! More

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Great Price- Great Service This is the third CRV I have owned and purchased from Valley Honda. The reason I keep coming back is for the great pricing, superior service, and eas This is the third CRV I have owned and purchased from Valley Honda. The reason I keep coming back is for the great pricing, superior service, and easy transaction. This is the ONLY dealership I would EVER buy from! More

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