Fred Retzlaff

It was a bit disappointing. The bill to fix my car was $6,000 dollars. I cannot afford that now. I'm a single school teacher. In the past when I have gone there, it was not as e The bill to fix my car was $6,000 dollars. I cannot afford that now. I'm a single school teacher. In the past when I have gone there, it was not as expensive. Something just didn't feel right this time. There were 5 employees standing behind the counter just hanging out. It was bizarre. To replace one light on my Hyundai, the cost was over 900 dollars. It was unbelievable. I'm not sure if they are not getting a lot of business, and they have had to raise their prices???? I was always thinking that I would go to this Hyundai dealership to purchase my next car. But now I have mixed feelings. I asked if it was worth it to purchase a new or used car, or to fix this car. But I didn't receive any response to that question. I would have liked it if they would have spoken to me about trade ins or purchasing a used or new Hyundai. But not one of the 5 employees hanging around and eating their McDonald's behind the counter even acknowledged me and my question. It was bizzare and off putting. I ended up leaving with my car because I did not have $6,000 to pay for the repairs. I ended up paying almost $200.00 for the diagnostic test. More

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Prompt greeting; listened to my request and questions about the tire locks; very good people to deal with; love that they wash and vacuum the car! about the tire locks; very good people to deal with; love that they wash and vacuum the car! More

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Had oil changed inspection done and talked to financial people all were very helpful and service was excellent. people all were very helpful and service was excellent. More

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This dealership has always been very professional and kind and knowledgeable. I recommend this dealership to my friends and family. kind and knowledgeable. I recommend this dealership to my friends and family. More

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They have always been very kind and I love the new entrance to the service department . entrance to the service department . More

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We were traveling and stopped with no advance notice. Hyundai Asheville took us in, fixed are problem, and put us safely back on the road. LIFESAVERS!!!! Hyundai Asheville took us in, fixed are problem, and put us safely back on the road. LIFESAVERS!!!! More

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Excellent customer service and car care. ..Utmost respect shown to customers as well. Keep up the wonderful work and care. ..Utmost respect shown to customers as well. Keep up the wonderful work and care. More

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The service department were helpful, professional and prompt. While I was waiting for my repairs, I spoke to your salesman Michael Nunez. He was able to give me information about a newer car. I find him prompt. While I was waiting for my repairs, I spoke to your salesman Michael Nunez. He was able to give me information about a newer car. I find him to be very personable and helpful. If I come back to buy a car I would definitely want him to be my salesman. More

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...very professional, KNOWLEDGEABLE., and informative...I always know that the Service Department does a THOROUGH INSPECTION AND I CAN feel SECURE KNOWING my Hyundai is safe to drive. always know that the Service Department does a THOROUGH INSPECTION AND I CAN feel SECURE KNOWING my Hyundai is safe to drive. More

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I have bought 3 cars from this dealership and found them to always be knowledgeable, informed, helpful, supportive, friendly, honest, and trustworthy. to always be knowledgeable, informed, helpful, supportive, friendly, honest, and trustworthy. More

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