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Fred Gallucci
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Fred Gallucci | Page 10
General Sales Manager
Mercedes-Benz of the Woodlands
16917 Interstate 45 South
The Woodlands, TX 77385
101 Reviews
Industry Experience
21 yrs, 1 mo
101 Reviews
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101 Reviews of Fred Gallucci
March 19, 2021
Excellent customer service again!! The entire staff was very friendly, attentive, and helpful, as they always are. When I purchased my current Mercedes 4 years ago, the entire staff was willing to stay aft very friendly, attentive, and helpful, as they always are. When I purchased my current Mercedes 4 years ago, the entire staff was willing to stay after hours on a Friday night to complete the sale. Every time I visit this dealership, I receive the same high quality customer service and professionalism. The service department and technicians are the best I’ve ever experienced from any dealership. Liz Rincon is one of the best. She is very knowledgeable and allows me to drop off my car and forget about it. I know it’s in great hands. Keep up the great work. You have earned a lifetime customer. Thanks! More
by Mike Wells
Other Employees Tagged: Liz Rincon
Helpful 
March 14, 2021
Excellent and very attentive personnel along with very knowledgeable advice and helpful recommendations on products and services that best fit my needs to maintain a worry free purchase will definitely re knowledgeable advice and helpful recommendations on products and services that best fit my needs to maintain a worry free purchase will definitely recommend and continue to return for additional purchases thank you More
by Lex61ace
Other Employees Tagged: Paula Alpha, Arturo Gutierrez, Anthony Surface, Anthony Walding, David Gonzalez , Bernice McEuen, Personnel in the car wash dpt
March 13, 2021
These guys are awesome. I have bought 4 cars from MBOTW. They are friendly and professional. They are not just a dealership, they are family! MBOTW. They are friendly and professional. They are not just a dealership, they are family! More
by Bryan Ewing
Other Employees Tagged: Amy Rothenberger, Paula Alpha, Arturo Gutierrez, Rosario Stahl, Nic Botusan, Mike Lange, Richard Metodiev , Amy Rothenberger
March 13, 2021
Excellent customer service. Updated at every stage of the repair. Repair done immediately even though I had no appointment. Very comfortable customer waiting area. Very pleased to see that all the staff wer repair. Repair done immediately even though I had no appointment. Very comfortable customer waiting area. Very pleased to see that all the staff were wearing masks. More
by Jackie
Other Employees Tagged: Liz Rincon , Juan Renteria
March 06, 2021
I have purchased three Mercedes-Benz over the past few years from Mercedes-Benz of the Woodlands. I purchased a brand new GLS last rear and then have had a couple of S classes as well. I have always fo years from Mercedes-Benz of the Woodlands. I purchased a brand new GLS last rear and then have had a couple of S classes as well. I have always found the dealership to be fair in it’s dealings with me and always enjoy The experience !! More
by Erik L
Other Employees Tagged: Paula Alpha, Richard Metodiev, George Buchanan , Anthony the service manager is first class!!!
March 06, 2021
Noelia was awesome! She’s very attentive and when I could get assistance from my sales rep, she stepped up to the plate and help me find answers and escalate to resolve. get assistance from my sales rep, she stepped up to the plate and help me find answers and escalate to resolve. More
by Dpalomo
Other Employees Tagged: Liz Rincon, Nic Botusan, Donald Hutchins , Noelia Salazar-Murphy
February 09, 2021
Best service ever. And a fantastic dealership overall it appears from my first trip in. I drove to 3 hours to Conroe from Dallas, and my G63 broke down strangely due to a software issue. Dealership had appears from my first trip in. I drove to 3 hours to Conroe from Dallas, and my G63 broke down strangely due to a software issue. Dealership had a two truck dispatched, and so I did not ride in a two truck they sent a service vehicle with very professional and kind driver. Service Manager dropped what he was doing and got on my problem. As we rolled into dealership, Service Manager was waiting, got me to a top Advisor and vehicle was back in repair with lead mechanic within 5 minutes. Sadly the repairs needed some time, so I was quickly escorted to a shiny new Mercedes Loaner car full of gas and sent on my way home without delay. Amazing. The dealership stayed in communication until repairs were diagnosed and completed, plus a test drive or two to assure problems were resolved 100%. Then...the Service Advisor drove the car, on Saturday night to my home! Picked up loaner and was off. Folks, this does not normally happen as you hear mostly nightmares in similar situations. Thank you Mercedes Benz of the Woodlands! More
by G Wagon
Other Employees Tagged: Donald Hutchins, Anthony Walding , Anthony Walding - Service Manager
January 31, 2021
The department helped with what was needed with care and the workers were quite knowledgeable about the vehicles. It’s always a pleasure to visit Mercedes because all the work is done in a timely manner. the workers were quite knowledgeable about the vehicles. It’s always a pleasure to visit Mercedes because all the work is done in a timely manner. More
by Denise
Other Employees Tagged: David Gonzalez
January 30, 2021
Great customer service with attention to detail. Fred Gallucci us setting the tone with his leadership and customer focus. I like the streamlined way the customer is being served. Gallucci us setting the tone with his leadership and customer focus. I like the streamlined way the customer is being served. More
by Erik
