Frank Trotta
Frank Trotta at Rallye BMW

Frank Trotta

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.8
480 Reviews

Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!

4.8

480 Reviews

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480 Reviews of Frank Trotta

August 15, 2025

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Employee Rating

Frank is amazing he is very intelligent and a professional at his job. I would continue doing business with him in the future. More

by afrazishmail
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Recommend Dealer
Yes

August 15, 2025

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Good It was good good good good. Please don't send. This is very annoying Stop asking me!!!! More

by Pandsmendelsohn
Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

August 12, 2025

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I have been using Rallye BMW service for the better part of 20 years. Chris Blanco and his team always deliver amazing customer service. Also my Frank Trotta, my service advisor, always makes me feel like More

by FRANK.WETCHLER
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Recommend Dealer
Yes

Other Employees Tagged: Christopher Blanco

Aug 12, 2025

Rallye BMW responded

Frank, we're grateful for your 20 years of loyalty to Rallye BMW! It's wonderful to hear that Chris, Frank, and the team consistently deliver top-notch service. We look forward to serving you for many years to come!

August 05, 2025

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Great Service, everything was on point and as expected. It would of been nice if they washed the more cleaner More

by albert.katanov
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Recommend Dealer
Yes
Aug 06, 2025

Rallye BMW responded

Hi Albert, thank you for sharing your feedback! We are happy to hear that our service was on point at Rallye BMW. We apologize for any oversight regarding the wash and will share your feedback with the team.

July 30, 2025

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They are a complete rip off And only look out for their bottom line and not the best interest of their customers We have been buying cars from them for years And I am officially done with BMW T More

by LISADOYLE130
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Recommend Dealer
No
Jul 31, 2025

Rallye BMW responded

It's disappointing to hear about your recent experience, especially after being a loyal customer for years. We strive to prioritize our customers' best interests and it's concerning that this wasn't reflected during your visit. If you're open to discussing further, please reach out so we can address any concerns you have. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

July 23, 2025

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I understand you make your money in service, however how dare you quote me one number and then add on $3,052.17 after the car was ready. The funniest but also saddest part of this ordeal was the clown servi More

by joann.desena1
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Recommend Dealer
No
Jul 24, 2025

Rallye BMW responded

Joann, I'm very sorry to hear about your experience and the frustration it caused. We strive for transparency in our pricing and service, so it's concerning that the final price was higher than expected. I would like to discuss this further with you and see how we can make things right. Please feel free to reach out at your convenience. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

July 20, 2025

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The staff took care of all my needs . I was in and out within an hour . Everyone was so courteous More

by tmarciano94
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Recommend Dealer
Yes
Jul 22, 2025

Rallye BMW responded

It was our pleasure to assist you! Thank you for choosing Rallye BMW and for sharing your experience. Drive safely!

July 19, 2025

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Very professional and courteous. Knowledgeable on all questions I asked him about my car and others More

by WALLYINLB
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Recommend Dealer
Yes
Jul 22, 2025

Rallye BMW responded

Thank you for reviewing Rallye BMW! Safe travels!

July 17, 2025

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Rallye never disappoints. Staff is friendly and make themselves available for any questions or concerns. More

by GARIMAPAT20
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Recommend Dealer
Yes

Other Employees Tagged: Gabriel Hale, Daniel Turin

Jul 18, 2025

Rallye BMW responded

We are happy to hear from you! Thank you for choosing Rallye BMW and for sharing your feedback.

July 12, 2025

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I’ve been a Rallye BMW client for over 12 years. My recent experience with leasing a new 2026 X6 M60i was a pleasure! As always, Gabe Hale made it a straightforward and easy process. I highly recomm More

by BARRYZUCKER0
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Recommend Dealer
Yes
Jul 14, 2025

Rallye BMW responded

We are delighted to have you in the Rallye BMW family! Thank you for sharing your wonderful feedback about Gabe and our team. We look forward to seeing you and your BMW X6 M60i down the road!

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