Frank Melo
Frank Melo at Cadillac of Norwood

Frank Melo

Sales

Cadillac of Norwood

700 Providence Highway - Route 1
Norwood, MA 02062

5.0
35 Reviews
5.0

35 Reviews

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35 Reviews of Frank Melo

March 31, 2026

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Employee Rating

My experience at Cadillac of Norwood was outstanding from start to finish. The entire team was professional and friendly, making the process smooth and enjoyable. I truly felt valued as a customer and would More

by PEGGY.HINDS
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Recommend Dealer
Yes

Other Employees Tagged: Alex Gomes, George Touma

March 31, 2026

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First class service! !!!! It’s my 6th car from them. I don’t even try and go back and forth over price because I know they’re giving me the best price from the start. More

by JOEBEV17
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Recommend Dealer
Yes

March 25, 2026

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The dealer is nice and clean, good selection, the personal attentive profesional and good location More

by lmendezdj
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Recommend Dealer
Yes

Other Employees Tagged: Omar

March 23, 2026

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George is wonderful, always looking for ways to save money and doesn't sell me things I don't need. I trust him and that's unique when it comes to car dealerships More

by lifeisgood2010
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Recommend Dealer
Yes

Other Employees Tagged: George Touma

Mar 24, 2026

Cadillac of Norwood responded

Thank you for taking the time to share this kind feedback. We’re so glad to hear about your positive experiences with George. He takes great pride in being transparent, honest, and focused on what truly makes sense for each customer, so it’s wonderful to know that has come through in your visits. Trust is something we never take for granted, and we truly appreciate you recognizing that. We look forward to continuing to take great care of you and your vehicle for years to come!

February 10, 2026

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My appointment was for 10:00 am for 1st service on my escalade. Told me it would be about a 1 hour visit and wait period. I left the dealership at 12:50. Need to be realistic on telling me how long it w More

by MIKE.AQUILINO
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: George Touma

Mar 24, 2026

Cadillac of Norwood responded

Thank you for taking the time to share your feedback. We’re glad to hear everything went well overall and that you enjoyed the car wash at the end of your visit. That said, we sincerely apologize for the longer-than-expected wait time for your Escalade’s first service. We understand how important it is to set accurate expectations, and your experience falling outside the estimated timeframe is something we take seriously. We’ll be reviewing this with our service team to improve communication around service duration. We truly appreciate your business and your honest feedback, and we hope to provide you with a much smoother and more timely experience on your next visit.

January 17, 2026

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Very professional, treats people like a family member. . service is the best. As well as sales More

by mapril
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Recommend Dealer
Yes

December 28, 2025

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This is the only GM dealer I use. We have purchased 3 vehicles from them. My 18 CTSV, 2020 XT5, 2023 CT5 Blackwing and new 2026 CT5 Blackwing have/will be serviced only with Norwood C More

by Chuck Lombardi
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Recommend Dealer
Yes

December 16, 2025

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Frank was great the finance group was tough to work with to many suprises and changes More

by kevin
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Recommend Dealer
Yes

Other Employees Tagged: Lindsey Iacabbo

November 30, 2025

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excellent experience Frank Melo was great! No pressure just worked to find the car I wanted! More

by bravewave33
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Recommend Dealer
Yes

Other Employees Tagged: Valdet Zariqi

November 21, 2025

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We buy a lot of vehicles and this was one of the best experiences we have ever had. Excellent professional organization. Will be a repeat customer!! More

by RVLACO
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Recommend Dealer
Yes

Other Employees Tagged: Valdet Zariqi

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