Frank Luciano | Page 22

Easy, no hassle experience. The process was a very low pressure experience. I knew what I wanted and contacted them ahead of time. I was able to test drive the model I wanted. Fi The process was a very low pressure experience. I knew what I wanted and contacted them ahead of time. I was able to test drive the model I wanted. Financing smooth and simple. All in all no hassle, no pressure. Pleasant. More

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They Listen to Their Customers Frank Luciano and Scott Gilmore listened to what I wanted and what I could afford and put me in a beautiful Fusion that I love driving! I have a 45 m Frank Luciano and Scott Gilmore listened to what I wanted and what I could afford and put me in a beautiful Fusion that I love driving! I have a 45 minute commute each morning and I enjoy every second behind the wheel of my new car!!! More

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Used Chevy Equinox Frank Luciano was AWESOME! Never pressured me and I felt completely comfortable around him. When I had the downtime waiting on financing he sat down a Frank Luciano was AWESOME! Never pressured me and I felt completely comfortable around him. When I had the downtime waiting on financing he sat down and chatted with me to pass the time. Such a nice and helpful guy! Thanks so much! More

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You are treated like family! They get five stars for superb customer service, friendly, helpful staff, price and overall experience. Even though it was the middle of the Labor Day They get five stars for superb customer service, friendly, helpful staff, price and overall experience. Even though it was the middle of the Labor Day sale, and there were at least 30 other customers buying vehicles, we were helped promptly, and efficiently. We were given the best possible price they could get my wife and I. Even threw in window tinting and a few other upgrades. Time came for paperwork and other than slowing down for the pricing contract, our paperwork took less than 20 minutes. Must be a new record. All in all, we could not be happier with the entirety of our experience. We'll be seeing them again for all of our cars to come. HIGHLY recommend this dealer. More

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Honest Salesman, Best Car Buying Experience ! We live at other side of town, so we asked for all the detail costs ahead of time before going there. Sure enough, there was no surprises. We were tak We live at other side of town, so we asked for all the detail costs ahead of time before going there. Sure enough, there was no surprises. We were taken care of in no time and the paper work was also fast without any surprise. More

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Fantastic Experience I initially spoke with Frank on the phone about a truck online, I came to look at the truck I was interested in. It was not available to look at as i I initially spoke with Frank on the phone about a truck online, I came to look at the truck I was interested in. It was not available to look at as it was waiting on a part, but Frank apologized offered me a water. We then sat down to talk numbers and financing we came to an agreement pending me looking at the truck, Both Frank and Chris were very friendly and worked to have the truck ready the next day, which they did. I was able to take the truck for a test drive with Chris the sales manager he joked that it had been 20 years since his last test drive with a potential customer. I loved how i was treated and it was the smoothest car purchase i had experienced even with the temporary set back. Both Frank and Chris are great guys and I will be recommending to everyone interested in purchasing a car to check these guys out first. More

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We felt very welcomed and we're constantly attended to. The salesman was ready at our appointed time and provided very attentive service. The team listened to what we wanted and delivered exactly what was The salesman was ready at our appointed time and provided very attentive service. The team listened to what we wanted and delivered exactly what was desired. And the never tried to oversell us. More

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Excellent service! Thank you Frank! Frank Luciano, our dealer was very enthusiastic about helping me to get a new car. He called me not too long after i showed my interest getting a Ford Frank Luciano, our dealer was very enthusiastic about helping me to get a new car. He called me not too long after i showed my interest getting a Ford online, we set up an appointment very quickly. Although we showed up to the dealer shop later than our appointment time, he was very understanding and helpful till the end of the process. He was all ready to present other options for me. Also, he has the sense of humor that I liked! More

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Great experience ! Very kind and courtesy, could tell we were new at this but was very patient and I don't feel like they saw an opportunity to make a quick sell and ran Very kind and courtesy, could tell we were new at this but was very patient and I don't feel like they saw an opportunity to make a quick sell and ran with it. I feel they took my needs into consideration. More

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Outstanding customer service. Frank Luciano I bought a Ford Focus S. I really love this car and Thanks to Frank Luciano and his great Customer Service Skills he answered all my questions and mad I bought a Ford Focus S. I really love this car and Thanks to Frank Luciano and his great Customer Service Skills he answered all my questions and made me feel confident with my purchase. Robert Picanzo More

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