Frank Lauro
Frank Lauro at Benzel-Busch Motor Car

Frank Lauro

Sales Consultant

Benzel-Busch Motor Car

28 Grand Ave
Englewood, NJ 07631

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4.7
96 Reviews

Dealership Experience

23 yrs, 6 mos

4.7

96 Reviews

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96 Reviews of Frank Lauro

September 03, 2025

Dealership Rating
Employee Rating

People easy and straightforward to deal with throughout the transaction, We deal with them again. More

by NVOUY
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Finance Experience
Recommend Dealer
Yes

July 11, 2025

Dealership Rating
Employee Rating

All smooth efficient Frank gave what we needed including maintenance plan. Victoria technician explained about auton More

by MDSCHLUFF
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Hernandez, Chris Huling

May 22, 2025

Dealership Rating
Employee Rating

Sale rep was Very attentive and the whole team was polite. Everything was done in a timely fashion More

by TSTBERNARD
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 09, 2025

Dealership Rating
Employee Rating

Frank is best sales ever. This is my second car with him. Great service and professional knowledge! More

by XINXIN.HANNAH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 03, 2025

Dealership Rating
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Hey professional, genuinely wonderful person. Everything he said was as he said it would be and more More

by MICHAELD1512
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Recommend Dealer
Yes

March 27, 2025

Dealership Rating
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Excellent customer service. I highly recommend Frank and his team on your new car needs. More

by ttracy1026
Recommend Dealer
Yes

Other Employees Tagged: Victor Hernandez

March 12, 2025

Dealership Rating
Employee Rating

My last name was misspelled when setting up the account email address and as a result i could never set up my account on the Mercedes Me app. I reached out for help and followed up with the sales person on More

by YAGO.TENORIO
Recommend Dealer
No

January 16, 2025

Dealership Rating
Employee Rating

Up to sales excellent service after sales service little disappointing. Overall good. About maintenance service don’t know how good it will be. More

by ashokkalpana512
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

January 13, 2025

Dealership Rating
Employee Rating

Frank & Stacey are great! This is my 3rd car with this dealer. Up until this experience, I would and have recommended. However, given this experience with the used/ new car ma More

by Arm_621
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Frank Armando, David Nieves

October 17, 2024

Dealership Rating
Employee Rating

We are long time customers and continue to enjoy the car , service and people we interact with. If problems arise they get things corrected so I can drive safely. I appreciate it. More

by LEISUREGIRL
Recommend Dealer
Yes

Other Employees Tagged: Joseph Herman

Dec 04, 2024

Benzel-Busch Motor Car responded

Thank you so much for your continued loyalty and kind words! We're thrilled to hear that you've had positive experiences with both your car and our service team over the years. Ensuring your safety and satisfaction is our top priority, and we're grateful for the opportunity to serve you. Warm Regards, Michael Hill mhill@benzelbusch.com

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