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Frank Johnson
Frank Johnson | Page 63
Ford Certified Service Advisor
Ford of Port Richey
10715 U.S. Highway 19
Port Richey, FL 34668
828 Reviews
Dealership Experience
10 yrs, 10 mos
Industry Experience
10 yrs, 10 mos
Specialties & Trainings
Ford Certifeid
Mitsubishi Certified
828 Reviews
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828 Reviews of Frank Johnson
May 19, 2019
Oil Change Tires Checked Just a oil change and tires checked because my sensor for my tires was on. I have had the car for 6 months and I am very happy with it. The service d Just a oil change and tires checked because my sensor for my tires was on. I have had the car for 6 months and I am very happy with it. The service dept took care of everything abd I was our of there in an hour. More
by CAY_HEDY
Verified Customer
May 15, 2019
Warranty on tire I came in to deal with a warranty issue with a tire, Frank went above an beyond to make sure I was taken care of promptly and professionally. He handl I came in to deal with a warranty issue with a tire, Frank went above an beyond to make sure I was taken care of promptly and professionally. He handled the communication with the warranty and I was on my way. Great job !! More
by LNLNW
May 10, 2019
Horrible I took my new truck in for a noise that sounded like a whistle and a chatter at start up. Frank told me the noise was normal for a turbo vehicle. Exce I took my new truck in for a noise that sounded like a whistle and a chatter at start up. Frank told me the noise was normal for a turbo vehicle. Except my truck doesn't have a turbo. Geez! And the chatter they said they fixed didnt happen. Took it to another dealership to find the did an ecm program for a diesel. Again it's not diesel. Will never go back!!!! This place need some serious training. More
by Williamsrigging
May 08, 2019
Friend and work Very pleased with the work that was required and the overall attention they have given to my vehicle. I have been using them since I moved to Florid Very pleased with the work that was required and the overall attention they have given to my vehicle. I have been using them since I moved to Florida two years ago. I would not take it anywhere else. More
by PAUL S
May 03, 2019
Wonderful experience! I took my auto in for service the service rep was very attentive. I didn’t have a scheduled appointment. l was told that my car would take a little lo I took my auto in for service the service rep was very attentive. I didn’t have a scheduled appointment. l was told that my car would take a little longer than usual, however it was ready within the hour. More
by Boricua
May 01, 2019
Great service When you need good service at a great price see frank Johnson. He is professional in every way,he kept me informed on the progress of my repair When you need good service at a great price see frank Johnson. He is professional in every way,he kept me informed on the progress of my repair More
by Santa claus 1956
April 30, 2019
Frank is a great service advisor Franklin wrote my vehicle up quickly and followed up with me immediately. Very satisfied with the work done here. The technician Angel that worked on Franklin wrote my vehicle up quickly and followed up with me immediately. Very satisfied with the work done here. The technician Angel that worked on my vehicle performed a very good inspection of my vehicle and advised me of everything I needed. He is a very knowledgeable individual that didn’t mind me asking questions. Very personable and made me felt like family, Frank was equally as well. Their history throughout servicing my vehicles have been FLAWLESS. My confidence in their service is top tier and I would not trust anyone else. More
by ANGELPAULMINO
Other Employees Tagged: Angel
April 30, 2019
Two hours for a basic oil change scheduled on a Monday Not pleased with the time it took no show employees is not my problem as a customer. Taking 2 hours for a basic oil change at 740 am on a Monday an Not pleased with the time it took no show employees is not my problem as a customer. Taking 2 hours for a basic oil change at 740 am on a Monday and was early and didn’t leave until 930. Unsat!!!! More
by badmfsgt
April 28, 2019
Great work Satisfied with the work performed, would recommend Ford of Port Richey to everyone. The parts department is so knowledgeable about whatever the proble Satisfied with the work performed, would recommend Ford of Port Richey to everyone. The parts department is so knowledgeable about whatever the problem. Thank you for you accommodations More
by RBOTTASS
Other Employees Tagged: Steve Wollak, Jeff Swift , Chrissy Schoendorf, Randy in parts
April 26, 2019
Excellent service and very professional personnel Exceptional services and very friendly and professional Great customer service and prompt in the answer. I recomend the service and their dedication Exceptional services and very friendly and professional Great customer service and prompt in the answer. I recomend the service and their dedication to the customer More
by FORTWHITE27
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