Frank Johnson | Page 30

Our sales professional Josiah was awesome. He was personable and real. Even though we were not buying an expensive car (extra car for our vacation home) we were treated well which is more than we ca personable and real. Even though we were not buying an expensive car (extra car for our vacation home) we were treated well which is more than we can say of most dealers in the area who will not even return calls. I am happy we had the opportunity and good fortune to work with Ford of Port Richey and would recommend them highly. Also Frank in service is very helpful and takes his time with hearing any concerns on repairs. All in all we went from not bring able to speak to anyone elsewhere to finding a car and leaving with it in just a couple of hours. Ford of Port Richey wanted our business and made us feel valued. More

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Scheduled appointment for computer update. They knew the day before that the update was not available. I received no call and drove to the dealership to be told they could not update my car. Why did they no day before that the update was not available. I received no call and drove to the dealership to be told they could not update my car. Why did they not call when they knew they could not perform the service. More

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$198.00 an hour labor charges is what I was charged $2200.00 First repair. $2995.00. Then I had to go back because they forgot to plug in my fan. Then another 215. For a battery. I will never go back $2200.00 First repair. $2995.00. Then I had to go back because they forgot to plug in my fan. Then another 215. For a battery. I will never go back I was riped off royal 3 trips to the dealer in less then a week and dropped $3300.00. Yes they saw us coming Nice way to treat your senior citizens. More

by harley1221 Verified Customer Verified Customer

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Unhappy with the service and they do it I’m Time They very good people very good people More

by Firstchoice06 Verified Customer Verified Customer

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Frank is awesome, would not drive that far if it was not for him. He is always professional and friendly. Answer's all of our question's that we. for him. He is always professional and friendly. Answer's all of our question's that we. More

by DME_001 Verified Customer Verified Customer

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Honest and on time. It was a situation the problem needed to be researched potentially being very expensive. The problem was resolved economically and quickly needed to be researched potentially being very expensive. The problem was resolved economically and quickly More

by johnniesteps Verified Customer Verified Customer

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The service center went out of their way to accommodate my request to get my car in as soon as possible. My car was quickly diagnosed and the necessary repair I was most concerned about was a simple fix th my request to get my car in as soon as possible. My car was quickly diagnosed and the necessary repair I was most concerned about was a simple fix that I wasn’t even charged for. I would recommend Ford of Port Richey. More

by Rcso7s5 Verified Customer Verified Customer

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Frank did an exceptional job with my service appointment, handling all my concerns to my satisfaction! handling all my concerns to my satisfaction! More

by Lee Verified Customer Verified Customer

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Made a appointment for some air conditioning work and front tires balanced. When I got there I was told that I had to leave it which I hadn't planned on I live in our and a half away from the dealer. So front tires balanced. When I got there I was told that I had to leave it which I hadn't planned on I live in our and a half away from the dealer. So I leave it for 2 days they tell me it's fixed but they cannot balance the tires. On the way home my air conditioner stopped working and when I got home shut it off and then went back out to put it under the carport it worked again. So I will be finding somewhere else to take my RV next time More

by dcpeg8447 Verified Customer Verified Customer

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Excellent customer service by providing prompt and up-to-car service information. I always enjoy going to see the service managers and or team. up-to-car service information. I always enjoy going to see the service managers and or team. More

by johnroof1 Verified Customer Verified Customer

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