Frank DeLuca | Page 102

Quality, service, and integrity, do exist in Bonita Springs! We moved to Florida in early 2017 and needed to replace our 2005 Mini Cooper S convertible (over 100,000 miles). Prior to visiting Mercedes Benz of B We moved to Florida in early 2017 and needed to replace our 2005 Mini Cooper S convertible (over 100,000 miles). Prior to visiting Mercedes Benz of Bonita Springs, we visited another Mercedes-Benz dealer to the north. From the moment we stepped into the Mercedes Benz of Bonita Springs showroom, we could tell Mercedes Benz of Bonita Springs was different. Our salesman, Frank DeLuca, listened to what we wanted (a quality, pefrormance convertible, suitable for everyday use) then proceeded to show a 2017 Mercedes C43 AMG (the other dealer never showed, much less mentioned the C43 AMG). The other dealer, which will remain nameless, seemed more intent on moving a higher priced, less suitable, used vehicle out of their inventory than moving us into our perfect car. Once we decided which car we wanted to buy, we set about negotiating the price. Elsewhere, this is a tortuous, opaque process. At Mercedes Benz of Bonita Springs, it was downright cilivlized and transparent. As a former law enforcement officer, I especially valued the clear communication and good faith displayed by Frank DeLuca and Mercedes Benz of Bonita Springs. Joe Irpino handled the purchase paperwork. He outlined our options (available service plans and other vehicle protections) in a clear, understandable, no pressure way. When we left the dealership with our new 2017 C43, we were smiling, relaxed, and confident with our choices. We are still smiling. Two months later, we decided to replace our 2006 Honda Odyssey (over 220,000 miles). Guess where we went? Yep, Mercedes Benz of Bonita Springs. Frank DeLuca proved a perfect matchmaker yet again; we are now loving a 2017 GLC 300 (check out its stellar Consumer Reports ratings) in addition to our 2017 Mercedes C43 AMG cabriolet. If you want a quality car AND quality car buying experience, go to Mercedes Benz of Bonita Springs and ask for Frank DeLuca. We live in Cape Coral, Florida, and won't go anywhere else. More

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Thoughtful anf Thorough Frank Deluca (Sales) and Svenja Koenig (Service)worked together to help me decide on a minor service or to close my lease two months early and lease a Frank Deluca (Sales) and Svenja Koenig (Service)worked together to help me decide on a minor service or to close my lease two months early and lease a new GLE. When Frank found a unique vehicle to my liking, they made it an easy decision. More

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First class. No pressure. Great information on the car. Good price. Frank is the best car salesman ever. Very easy dealership to work with and buy a car. No pressure. Great information on the car. Good price. Frank is the best car salesman ever. Very easy dealership to work with and buy a car. More

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Great Dealership I have bought several vechile's from Bonita Mercedes and I couldn't be happier. Customer service is top notch and my salesmen Frank Is awesome.. I hig I have bought several vechile's from Bonita Mercedes and I couldn't be happier. Customer service is top notch and my salesmen Frank Is awesome.. I highly recommend this dealership. More

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excellent friendly relationship Frank is knowledgeable and easy to work with. I look forward to leasing with and the dealership in the future. Also very accommodating.regarding pi Frank is knowledgeable and easy to work with. I look forward to leasing with and the dealership in the future. Also very accommodating.regarding pick up of old car and delivery of new. He made the process easy. More

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Excellent! Frank and Colin were great in giving me all the info i needed to make a quick decision. Their friendliness and knowledge are unsurpassed in my car buy Frank and Colin were great in giving me all the info i needed to make a quick decision. Their friendliness and knowledge are unsurpassed in my car buying experience. My wife was thrilled when she saw and drove the car ! More

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