Francisco Ostos
Francisco Ostos at Showcase Honda

Francisco Ostos

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

Contact Me
4.6
79 Reviews
4.6

79 Reviews

Write a Review

79 Reviews of Francisco Ostos

July 27, 2025

Dealership Rating
Employee Rating

Hola buenas tardes me nombre es Juan Reyes y referente que me dieron un carro al cridito eh tenido varios Inconvenientes por el carro trai varios ruido y ami el vendedor me dijo que el carro estaba bueno More

by juan reyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 24, 2025

Dealership Rating
Employee Rating

I should have known something was fishy when they were in such a hurry to get rid of the vehicle. I know there are risks when buying a used vehicle, and mine a 2015 Kia Soul is no exception. However, after t More

by Slev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 19, 2025

Dealership Rating
Employee Rating

Very excellent professionalism. Forgot to get my complementary oil changes. as in the past when I have purchased a vehicle. More

by KAREN.JANUSZ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2025

Showcase Honda responded

Thank you for taking the time to share your experience with us. We truly appreciate your kind words about our professionalism and are pleased to know you had such a positive experience with our team.

July 14, 2025

Dealership Rating
Employee Rating

Super nice, helped with everything I needed for my car, would absolutely come back for him and the wonderful service and hospitality the entire team shows. More

by Hautedrops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2025

Showcase Honda responded

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that our team provided you with exceptional service and hospitality during your visit. It means so much to know that we were able to help you with everything you needed for your vehicle and that you felt welcomed by our entire team. Your kind words about our service truly make our day. We look forward to serving you again in the future and continuing to provide the same level of care and support you experienced with us.

July 03, 2025

Dealership Rating
Employee Rating

Scheduled a tire repair. Got there and told to wait an hour. Another nearby shop repaired in less than 30 minutes and done as a drop in. More

by DOCTRANNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 09, 2025

Showcase Honda responded

While we always aim to honor appointment times and provide efficient service, there are times when unforeseen delays occur, especially during peak hours. That said, we completely understand your frustration—waiting an hour for a scheduled service isn’t ideal, and we apologize that we fell short. We do hope you’ll give us another opportunity to show you the level of service we’re actually known for. If you'd like to discuss this further or share more details about your visit, please contact Sean Hoopes, our Service Director, at 602-274-3800.

June 15, 2025

Dealership Rating
Employee Rating

I had a very positive experience. Thank you very much for your help! - Kathryn Rich More

by katierich525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2025

Showcase Honda responded

We're thrilled to hear you had a positive experience, Kathryn! Thank you for your kind words. We appreciate your support and look forward to serving you again in the future!

June 13, 2025

Dealership Rating
Employee Rating

Nice and clean near restaurants walking distance friendly service and fast service nothing more said More

by sabre480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2025

Showcase Honda responded

Thanks for the great feedback! We're glad you enjoyed our friendly and fast service, as well as the convenient location. We appreciate your support and hope to see you again soon!

June 04, 2025

Dealership Rating
Employee Rating

Excelentes Servicio 100% recomendable para todos. El número 1 en Phoenix Arizona la mejor experiencia More

by JOSEARTURO_G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2025

Showcase Honda responded

Thank you! We're thrilled to hear you had such a great experience with us. Your recommendation means a lot, and we’re proud to be your top choice in Phoenix. Looking forward to serving you again!

June 01, 2025

Dealership Rating
Employee Rating

They had great and quality customer service and they made us feel very welcomed and cared for. More

by ABIMEL16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2025

Showcase Honda responded

Thank you! We’re thrilled to hear you had a great experience with our customer service team. Creating a welcoming atmosphere is our priority, and your feedback means a lot to us. We look forward to seeing you again soon!

May 26, 2025

Dealership Rating
Employee Rating

Best dealership ever. l. The service advisor was awesome. I highly recommend this dealership to anyone. More

by NELSONCHRRN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
May 27, 2025

Showcase Honda responded

Thanks for the fantastic review, Nelson! We're thrilled to hear you had an awesome experience with our service advisor. Your recommendation means a lot to us! We're here whenever you need assistance.

1
...

Dealership Inventory (430 Vehicles)

new 2025 Honda Accord car, priced at $30,566
2025 Honda Accord
new
Solar Silver exterior
CVT
Front-wheel Drive
new 2025 Honda Odyssey car, priced at $43,465
2025 Honda Odyssey
new
Sonic Gray Pearl exterior
Automatic
Front-wheel Drive
new 2025 Honda Accord car, priced at $30,998
2025 Honda Accord
new
NH-912P Urban Gray exterior
CVT
Front-wheel Drive
used 2014 Audi A4 car, priced at $10,400
2014 Audi A4
used
Brilliant Black exterior
Automatic
All-wheel Drive
new 2025 Honda Accord car, priced at $30,998
2025 Honda Accord
new
NH-883P Platinum W exterior
CVT
Front-wheel Drive
new 2025 Honda Civic Hybrid car, priced at $31,854
2025 Honda Civic Hybrid
new
NH-883P Platinum W exterior
CVT
Front-wheel Drive