Francisco Ostos

I should have known something was fishy when they were in such a hurry to get rid of the vehicle. I know there are risks when buying a used vehicle, and mine a 2015 Kia Soul is no exception. However, after t such a hurry to get rid of the vehicle. I know there are risks when buying a used vehicle, and mine a 2015 Kia Soul is no exception. However, after two months of owning the vehicle it went into severe engine failure, burning oil and if they had done any sort of inspection on it they would’ve known and should have disclosed that information when it was being purchased. Not only did it have severe engine failure but when a mechanic looked at it brakes were just about bare, spark plugs needed replaced, and the tires were bare and misaligned. This car was a ticking time bomb and when I sent it back to the mechanics there they said there was no way they could have known what would happen after two months which is just ridiculous. I called the sales manager but went to voicemail and never received a call back. Luckily Kia had this engine under recall and the engine block was replaced but I was left with a $3000 repair bill and $400 in Ubers to get me to and from work for the 3 weeks they had my car. I was not offered a loaner or reimbursement by the dealer who sold it to me because they claimed it was not their responsibility. I was kept out of the loop while my vehicle was there being serviced the whole situation was more headache than the 10000 car was worth. More

by Slev Verified Customer Verified Customer

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Very excellent professionalism. Forgot to get my complementary oil changes. as in the past when I have purchased a vehicle. Forgot to get my complementary oil changes. as in the past when I have purchased a vehicle. More

by KAREN.JANUSZ Verified Customer Verified Customer

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Super nice, helped with everything I needed for my car, would absolutely come back for him and the wonderful service and hospitality the entire team shows. would absolutely come back for him and the wonderful service and hospitality the entire team shows. More

by Hautedrops Verified Customer Verified Customer

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Scheduled a tire repair. Got there and told to wait an hour. Another nearby shop repaired in less than 30 minutes and done as a drop in. Got there and told to wait an hour. Another nearby shop repaired in less than 30 minutes and done as a drop in. More

by DOCTRANNEY Verified Customer Verified Customer

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I had a very positive experience. Thank you very much for your help! - Kathryn Rich Thank you very much for your help! - Kathryn Rich More

by katierich525 Verified Customer Verified Customer

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Nice and clean near restaurants walking distance friendly service and fast service nothing more said service and fast service nothing more said More

by sabre480 Verified Customer Verified Customer

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Excelentes Servicio 100% recomendable para todos. El número 1 en Phoenix Arizona la mejor experiencia El número 1 en Phoenix Arizona la mejor experiencia More

by JOSEARTURO_G Verified Customer Verified Customer

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They had great and quality customer service and they made us feel very welcomed and cared for. us feel very welcomed and cared for. More

by ABIMEL16 Verified Customer Verified Customer

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Best dealership ever. l. The service advisor was awesome. I highly recommend this dealership to anyone. l. The service advisor was awesome. I highly recommend this dealership to anyone. More

by NELSONCHRRN Verified Customer Verified Customer

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The service was very fast. Communication was consistent throughout the wait. They make the process as seamless as possible. Communication was consistent throughout the wait. They make the process as seamless as possible. More

by BCMAC983 Verified Customer Verified Customer

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