Finance Department

Show room floor very clean, bathrooms very clean, every employee I spoke with helpful and friendly,did not feel pressured or rushed, no high power sales pitch,very low key employee I spoke with helpful and friendly,did not feel pressured or rushed, no high power sales pitch,very low key More

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John Voight was extremely friendly and knowledgeable. Even though I was not the person purchasing a vehicle, everyone was kind and, most importantly, not pushy!!!! I will visit Subaru of Jacksonville Even though I was not the person purchasing a vehicle, everyone was kind and, most importantly, not pushy!!!! I will visit Subaru of Jacksonville when I get ready to buy my next car. More

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Tony was a large part of my decision to purchase. I knew I wanted the Outback but his personality and character integrity shined through the process making me both comfortable and educated through t I knew I wanted the Outback but his personality and character integrity shined through the process making me both comfortable and educated through to choice to purchase. More

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I had a positive experience with my salesman and Subaru Jacksonville overall. I’m very happy with my purchase and the smooth process. Jacksonville overall. I’m very happy with my purchase and the smooth process. More

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Just went to look at Subaru’s. Not to make a Purchase. I currently drive a 2022 Lexus RX 350. Love my car but need to lower my cost For insurance and gas mileage. Robert made Not to make a Purchase. I currently drive a 2022 Lexus RX 350. Love my car but need to lower my cost For insurance and gas mileage. Robert made it so easy for me to purchase a 2025 Subaru Forrester. Love my new car! More

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Mia & team were outstanding, very helpful and not pushy. The whole process was very easy and relaxed, would purchase a car here again 1000 times. Thanks again Mia and team! The whole process was very easy and relaxed, would purchase a car here again 1000 times. Thanks again Mia and team! More

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We stopped in several times to look at different Subaru models and even when we told our salesman Alex that we were not ready to buy he still spent time and made us feel that we were his only customer. models and even when we told our salesman Alex that we were not ready to buy he still spent time and made us feel that we were his only customer. More

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A great Big Thank You to Jonah and Ray for helping me with the purchase of my vehicle..The experience was amazing and they were awesome and helpful. Also thank you to Seth for his help with my vehicle pu with the purchase of my vehicle..The experience was amazing and they were awesome and helpful. Also thank you to Seth for his help with my vehicle purchase. They are all very knowledgeable and friendly. Awesome experience and Thank you again! Mercedes Blankenship More

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Andrew was friendly, knowledgeable, and very thorough. We started out on the phone from Middle GA, and ended with a trip to Jacksonville. The entire staff was wonderful! A plus sales and service. The We started out on the phone from Middle GA, and ended with a trip to Jacksonville. The entire staff was wonderful! A plus sales and service. The prices are amazing! Comparitive to Atlanta, GA, central GA, and northern Florida markets. More

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Mia Q. did an excellent job. She kept us informed by calls and texts as she encouraged the shop to get the car ready after we placed a deposit. It took well did an excellent job. She kept us informed by calls and texts as she encouraged the shop to get the car ready after we placed a deposit. It took well over a week. Since we didn't need financing the long wait to complete the paperwork seemed un necessary. Once Joseph was free, he did an excellent and efficient job also. 5 stars plus for Mia and Joseph! As for who is managing the used car department, it took too long to get through Subarus inspection and repairs. They would tell Mia it would be ready a certain date only to have that date come and go and gave another date only not to get done. It was finally promised at 10:00. After Mia checked it wasn't ready. Finally promised at 3 pm it was still being detailed, etc etc. My point is the manager needs more reliable shop people and supervise their progress. He also needs to get another finance person hired. We previously purchased 2 new cars from this dealership and felt valued and pleased with our experience. Both Mia and Joseph treated us professionally and respectfully as we commend their experience and people skills. The back shop not so much but that seems to be poor managing skills or employee shortages. More

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