Fez Fuentes
Fez Fuentes at Volkswagen of Ocala

Fez Fuentes

Service Advisor

Volkswagen of Ocala

5135 SW College Rd
Ocala, FL 34474

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5.0
31 Reviews
5.0

31 Reviews

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31 Reviews of Fez Fuentes

March 25, 2026

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Employee Rating

I originally came into the dealership just to have my 2024 VW Tiguan R Line serviced, but while walking to the waiting area I noticed a beautiful RED 2026 VW GLI Autobahn on the showroom floor—and that’s More

by ASHLEY KRYGOWSKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Girton , Cedric

Mar 26, 2026

Volkswagen of Ocala responded

Thank you for the great review! We’re so glad your service visit turned into such an exciting upgrade. Shawn will be thrilled to hear your kind words, he truly takes pride in making the process easy and pressure-free. Congrats on your new GLI Autobahn, enjoy the ride!

March 24, 2026

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Shawn is the absolute most amazing salesman you will ever meet! I have gotten a few cars from him and I will never go to anyone else. He is knowledgeable, funny, welcoming and passionate about what he does. More

by kaylyn0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Girton, Ricky Vallejos

Mar 26, 2026

Volkswagen of Ocala responded

Thank you so much for your kind words! We’re thrilled to hear Shawn continues to provide such a great experience—his knowledge, energy, and passion really stand out. We also appreciate the shoutout to our team—we’re always here to make you feel welcome. Enjoy your vehicle, and we look forward to seeing you again!

March 21, 2026

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Everyone here is very professional and friendly. The service advisors are also professional and accommodating. More

by DODGE1500GUYANDGAL
Recommend Dealer
Yes
Mar 23, 2026

Volkswagen of Ocala responded

We are so glad you enjoyed your experience with our team. Thank you so much for the great 5 star review, we look forward to your next visit!

January 25, 2026

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Had a great experience buying my new car at VW of Ocala. Carlos and team were extremely knowledgeable and helpful throughout the entire process. More

by P.BAILEY87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 26, 2026

Volkswagen of Ocala responded

Congratulations on your new car! We’re thrilled you had a great experience with Carlos and the team. Thank you for choosing VW of Ocala, we appreciate you!

January 01, 2026

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Carlos was amazing from the moment we entered the VW. He was very knowledgeable and did not pressure us at all. Will recommend him to friends and family. More

by luisortega2372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Hernandez

Jan 05, 2026

Volkswagen of Ocala responded

Thank you for the wonderful review! We’re so happy to hear that Carlos made such a great impression from the moment you walked in. His knowledge and no-pressure approach are exactly what we strive for. We truly appreciate your recommendation and look forward to helping your friends and family in the future!

September 30, 2025

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Brandon was so helpful and knowledgeable about the business and we didn’t feel pressured into making a sale. He knew enough about our personalities to give us the space and time to make our choice in More

by sebocks
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brandon Boland, Ivo Stuller , JB

Oct 01, 2025

Volkswagen of Ocala responded

Thank you so much for your thoughtful and detailed review! We're thrilled to hear that Brandon was able to provide a pressure-free and personalized experience that made you feel comfortable and confident in your decision. We truly appreciate your trust in Brandon and in VW of Ocala, and we’re grateful to have earned your business. Enjoy your new vehicle, and don’t hesitate to reach out if there’s ever anything more we can do for you!

January 17, 2025

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I recently purchased a vehicle from VW of Ocala, and it was hands-down the best car-buying experience I've ever had! Alex, the salesman I worked with, was absolutely fantastic. He was low-pressure, frie More

by bronwyn chen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Bryant, Gary Stevenson

Jan 20, 2025

Volkswagen of Ocala responded

Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Alex and our finance team were able to make your car-buying process smooth, enjoyable, and hassle-free. It's great to know that Alex's friendly and patient approach helped you feel comfortable every step of the way. Your kind words truly mean a lot to us, and we will be sure to pass along your compliments to Alex and the rest of the team. We appreciate your recommendation and are so happy you're satisfied with your purchase! Enjoy your new vehicle, and we look forward to serving you again in the future!

September 13, 2024

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Since we arrived they treated us very well. They gave us water, coffee, food, they made me and my husband feel very good. Carlos gave us an excellent price and I got my car. We left happy. If y More

by ChaconFlores
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Hernandez, Shawn Girton, Anthony Colon, David Peralta , Caleb Garcia, Eric Henderson, Tyler Lein, Cecili Ortiz, James Rubio

Sep 23, 2024

Volkswagen of Ocala responded

Thank you for your wonderful review! We’re so glad to hear that you and your husband felt well taken care of during your visit. It’s great to know that Carlos provided you with an excellent price and contributed to your happy experience. Your recommendation means the world to us, and we truly appreciate the review! We look forward to seeing you again soon. Enjoy your new car!

August 27, 2024

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Super perfect job, really satisfying work . Five star is my opinion . Thanks to Andres 100% More

by Dagoberto Maldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2024

Volkswagen of Ocala responded

Thank you so much for your fantastic review! We're thrilled to hear you’re so satisfied with the work. If you need anything else or have more feedback, don’t hesitate to reach out. Thanks again for your support!

August 21, 2024

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Employee Rating

Very good work and professionalism. I'm a completely pleased Customer, good customer service 10/10 More

by avilaeiddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2024

Volkswagen of Ocala responded

Thank you for your fantastic review! We're thrilled to hear that you were completely pleased with our work and professionalism. Your 10/10 rating means a lot to us. If there's anything more we can do for you, don’t hesitate to let us know. We look forward to serving you again in the future!

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