Fernando Cruz
Fernando Cruz at Columbia Ford Kia

Fernando Cruz

Service Advisor

Columbia Ford Kia

234 Willimantic Road, Route 6
Columbia, CT 06237

Contact Me
4.9
162 Reviews

Dealership Experience

4 yrs, 9 mos

Industry Experience

6 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.9

162 Reviews

Write a Review

162 Reviews of Fernando Cruz

July 31, 2025

Dealership Rating
Employee Rating

The staff was Friendly and courteous. My oil change was done within the time frame given More

by Mail4labarre
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

July 30, 2025

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My family has purchased two cars in the same year from this dealer. We love the vehicles, and the dealership is certainly an interesting, fun environment. There were a couple of times that I stayed wh More

by jmiller
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Service Communication
Recommend Dealer
Yes

July 28, 2025

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Great communication and all issues taken care of correctly the first time, and a real nice detail job too. A+ More

by mcharettes
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Eskey

July 27, 2025

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Whenever I go in to this dealer I can ask a dumb question and no question is dum and I always seem to get the answer that I am looking for, Therefore I feel you all are very awesome More

by R_j_l_
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

June 14, 2025

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The service department does a great job, and I always find them to be very helpful More

by mjcapuano
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Recommend Dealer
Yes

June 07, 2025

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My salesman Rush was very knowledgeable and helpful on making my decision. He wasn't pushy and force you into buying something that you didn't want. He made buying a new truck a pleasure. More

by mikeh6174
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

June 03, 2025

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Service Dept. was exceptional. They listened to my concerns and responded quickly. This was a warranty issue. Joe handled my claim efficiently and with no press More

by Dan
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube

May 23, 2025

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As always, the service department is fantastic. Each time I am there, it’s always a good experience. More

by Toddc.Johnson
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Recommend Dealer
Yes

May 15, 2025

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Always professional. Always a quick turn around. Always in contact with updates regarding the work. More

by Toddc.Johnson
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

May 07, 2025

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They have consistently performed only the work required and did so within a day. they have also kept prices reasonable. More

by EllwoodJ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Eskey

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