

Dealership Experience
4 yrs, 9 mos
Industry Experience
6 yrs, 7 mos
Languages Spoken
English
Spanish
162 Reviews
Write a Review162 Reviews of Fernando Cruz
July 30, 2025
My family has purchased two cars in the same year from this dealer. We love the vehicles, and the dealership is certainly an interesting, fun environment. There were a couple of times that I stayed wh this dealer. We love the vehicles, and the dealership is certainly an interesting, fun environment. There were a couple of times that I stayed when service was being done. I am sure I am not the only one who tries to work while waiting and I was beyond uncomfortable. Based on what I do for a living I emailed, called and stopped by to talk with the owner and GM with some suggestions. Neither of them called me back or responded to my email. While I can respect someone not wanting to purchase anything, I am in sales, so I have thick skin. Not responding is rude. Not to mention that I am a customer. That certainly rubbed me the wrong way. The service guys are great. They have been nothing but friendly, helpful and I trust them. The only inconvenience is their lack of loaner cars. Again, I am on the road for sales and not once has a car been available to use when my car was out of commission for 3-4 days. I know that's not the service departments call, but other dealerships certainly offer this convenience to their customers. Overall, I would recommend the dealership in general. More
Other Employees Tagged: Bobby Eskey, Mike Pahlas, Andy Caldwell
July 28, 2025
Great communication and all issues taken care of correctly the first time, and a real nice detail job too. A+ correctly the first time, and a real nice detail job too. A+ More
Other Employees Tagged: Bobby Eskey
July 27, 2025
Whenever I go in to this dealer I can ask a dumb question and no question is dum and I always seem to get the answer that I am looking for, Therefore I feel you all are very awesome and no question is dum and I always seem to get the answer that I am looking for, Therefore I feel you all are very awesome More
Other Employees Tagged: Joe Berube, Bobby Eskey, Mike Pahlas
June 07, 2025
My salesman Rush was very knowledgeable and helpful on making my decision. He wasn't pushy and force you into buying something that you didn't want. He made buying a new truck a pleasure. making my decision. He wasn't pushy and force you into buying something that you didn't want. He made buying a new truck a pleasure. More
Other Employees Tagged: Jimmie Bletsch, Jay Roderick, Rush Wellington
June 03, 2025
Service Dept. was exceptional. They listened to my concerns and responded quickly. This was a warranty issue. Joe handled my claim efficiently and with no press was exceptional. They listened to my concerns and responded quickly. This was a warranty issue. Joe handled my claim efficiently and with no pressure on my end. It was a pleasure dealing with Joe and Fernando. More
Other Employees Tagged: Joe Berube
May 23, 2025
As always, the service department is fantastic. Each time I am there, it’s always a good experience. Each time I am there, it’s always a good experience. More
Other Employees Tagged: Joe Berube, Bobby Eskey, Mike Pahlas
May 15, 2025
Always professional. Always a quick turn around. Always in contact with updates regarding the work. Always a quick turn around. Always in contact with updates regarding the work. More
Other Employees Tagged: Joe Berube, Bobby Eskey, Mike Pahlas, Andy Caldwell
May 07, 2025
They have consistently performed only the work required and did so within a day. they have also kept prices reasonable. and did so within a day. they have also kept prices reasonable. More
Other Employees Tagged: Bobby Eskey

