Ferdy Franco

Ferdy was my service advisor and was very professional and accommodating. Very easy experience. Thanks and accommodating. Very easy experience. Thanks More

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Excellent service provided to a new customer who was passing through the greater Boston area passing through the greater Boston area More

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Ferdy was the Service Representative I worked with for my daughters 2019 QX 50. He was great, kept me informed throughout the repair. I appreciated his transparency during the process as the repair took mult daughters 2019 QX 50. He was great, kept me informed throughout the repair. I appreciated his transparency during the process as the repair took multiple days and knowing where things stood was very helpful. I would highly recommend working with him. Thanks More

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Great service! ! On time didn’t wait long not wait long best of all oil changed tire rotation and car washed vacuumed. The car looks so good and runs very smoothly. ! On time didn’t wait long not wait long best of all oil changed tire rotation and car washed vacuumed. The car looks so good and runs very smoothly. Thank you! More

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Everything was nice, very friendly personal, very fast, explained everything about my service issue Big thanks to Infinity of Westborough explained everything about my service issue Big thanks to Infinity of Westborough More

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The service experience was great as the car was checked in for scheduled service, the moment I arrived at the dealer in for scheduled service, the moment I arrived at the dealer More

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Always a pleasure dealing with Ferdy at Herb Chambers Infiniti. Techs are knowledgeable and customer service is among the best. Infiniti. Techs are knowledgeable and customer service is among the best. More

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Customer Service is the best. Ferdy takes detailed care in taking care of everything. Takes great personal care Ferdy takes detailed care in taking care of everything. Takes great personal care More

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It would be really nice customer service if you applied the coupons online directly to my bill instead of me having to request this be done. Also, the snack selection used to be really good. Please bring the coupons online directly to my bill instead of me having to request this be done. Also, the snack selection used to be really good. Please bring those back. It is very disappointing especially when you’re sitting there for two hours. Waiting for an oil change. More

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Great communication, timely turnaround and expected results, with a loaner throughout. Couldn’t ask for more! Thank you! results, with a loaner throughout. Couldn’t ask for more! Thank you! More

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