
Dealership Experience
9 yrs, 7 mos
Industry Experience
19 yrs, 4 mos
13 Reviews
Write a Review13 Reviews of Felicia Richardson
September 07, 2025
I received excellent service during my car buying process at Millenium Honda. From all aspects of the car buying process, I was pleasantly impressed with the great service that I received. The key members of at Millenium Honda. From all aspects of the car buying process, I was pleasantly impressed with the great service that I received. The key members of the team that I worked with are the following: Felicia Richardson was the first person that reached out to me once I made an internet request and she was friendly and very helpful. I then worked more closely with Maurico Mosquera, from the Management Team, who was very friendly, respectful, very attentive, and accommodating, and was willing to work with me to come up with a reasonable price for my CRV which helped me to choose Millenium over other dealerships that I was considering. Carlos Rodriguez was the Sales Person that walked me through the process once I arrived at the dealership, and Carlos made every step comfortable and smooth and he made us feel like a part of his family-he was such a pleasure, very friendly and knowledgable and it was such a pleasure to have him be our guide at the dealership. And then Tyronne Hill assisted us in the Finance Office --Tyrone was also great- he assisted us in getting a better rate than the one my bank was offering through a pre-approval, and we felt he was very informative but not pushy or pressuring us to choose any particular services through the Dealer. Overall a very positive experience, and I truly recommend Millenium Honda for your car buying needs! More
Other Employees Tagged: Mauricio Mosquera, Tyrone Hill, Carlos Rodriguez
February 03, 2025
As always a pleasure doing business at this dealership. Carlos Rodriguez was extremely knowledgable and capable of addressing my very concern Carlos Rodriguez was extremely knowledgable and capable of addressing my very concern More
Other Employees Tagged: Gregory Andrews, Warrell Wilson, Aneudys Vargas, Mario Garcia, Customer Service, Mauricio Mosquera, Casmil Abreu, Carlos Rodriguez , Matthew Buckvar
December 11, 2024
Can never get anyone on the phone at service and can never get and update about your vehicle And vehicles could be cleaned after the technicians work on them never get and update about your vehicle And vehicles could be cleaned after the technicians work on them More
Other Employees Tagged: Santiago Genao
October 16, 2024
Great dealership. Everyone is very friendly and ready to help with any questions or issues Everyone is very friendly and ready to help with any questions or issues More
Other Employees Tagged: Mario Garcia, Mauricio Mosquera, Jorge Garcia , Rodolfo Pereira
August 24, 2024
Jose was great and efficient! He worked with me to give me the deal I wanted and made the leasing process very easy. He spoke with my insurance broker for me, so all I had to do w He worked with me to give me the deal I wanted and made the leasing process very easy. He spoke with my insurance broker for me, so all I had to do was verify. Millennium Honda is a very nice dealership, and I will be coming back for future leasing/purchases. More
Other Employees Tagged: Jose Villota
June 25, 2024
Excellent costumer service. The process was very fast and very friendly staff. They were able to work with my time. And Jorge specially was very friendly and helpful, went above The process was very fast and very friendly staff. They were able to work with my time. And Jorge specially was very friendly and helpful, went above and beyond. I would recommend this dealership to more people More
Other Employees Tagged: Mario Garcia, Mauricio Mosquera, Jorge Garcia, Santiago Genao
March 04, 2024
3 hours for oil change long waiting time After they finished the oil change I had to wait 30 minutes outside in the rain for the car to be brought in finished the oil change I had to wait 30 minutes outside in the rain for the car to be brought in More
Other Employees Tagged: Warrell Wilson, Raul Santiago Jr., Gwindalyn Brown, Davaughn Daley, Joshua Gutierrez
March 01, 2024
The salesperson, Ramone, was a breathe of fresh air and very helpful. He was very patient, clear, and gave a good car buying experience. very helpful. He was very patient, clear, and gave a good car buying experience. More
Other Employees Tagged: Aneudys Vargas, Customer Service, Mauricio Mosquera, Kenneth Ketchen, Kerrick Whyte, Casmil Abreu, Taran Guinness , Nicky Bryan, Matthew Buckvar, Ramone
June 22, 2021
Horrible horrible horrible!!! Do not purchase car from here. They take your money and mess up with car registration papers. I got ticketed twice in the same day!!! They said they’ll pay I bought over docu here. They take your money and mess up with car registration papers. I got ticketed twice in the same day!!! They said they’ll pay I bought over documentation and no ticket has been paid!! I even spoke to the manager. He did nothing. Freaking horrible!! I wish there was a way to transfer the sale to another Honda dealership More
Other Employees Tagged: Customer Service, Mauricio Mosquera, Casmil Abreu , Matthew Buckvar, Marcelo Gloria, Rafael Hernandez, Robert Telles
September 06, 2020
trying to get In contact with them from 2 days after my application is submitted and no one is responding me at all i called today 3 times and there sales manager said he going to call me back in few and i application is submitted and no one is responding me at all i called today 3 times and there sales manager said he going to call me back in few and it's been an hour now - Felicia Richardson is the one i submitted my application to and she did not send me an email of acknowledgment that she have my email and not responding to me after that so be carful before putting your SSN. More
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