Check out Felicia Murphy's reviews on DealerRater

October 10, 2025

Dealership Rating

Employee Rating

Was actually the best one yet as far as the service department The service department actually contacted the vehicles owner department The service department actually contacted the vehicles owner More

by rlgill81

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Felicia Murphy

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Oct 13, 2025 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 29, 2025

Dealership Rating

Employee Rating

Employees very helpful, knowledgeable & professionals. This dealership the best I have done business with, & will continue too. This dealership the best I have done business with, & will continue too. More

by trishah0411

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Burch, Harl Bahntge, Melissa Lankford

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Sep 29, 2025 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 20, 2025

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Employee Rating

Service was quick at a fair price , and customer service was very nice and knowledgeable was very nice and knowledgeable More

by arcarter2000

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Burch, Chris Jarrell, Harl Bahntge, Melissa Lankford, Angie Sturgill, Deanna Lightsey

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Sep 22, 2025 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 19, 2025

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The best dealership service I have ever had and greatly pleased with the customer service. pleased with the customer service. More

by Barrett

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Greg White

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Sep 19, 2025 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 18, 2025

Dealership Rating

Employee Rating

Staff at dealership shows a sign of respect for customers wants and needs. Will return for service again. Lube technicians. Performed duties in a well time manner. wants and needs. Will return for service again. Lube technicians. Performed duties in a well time manner. More

by EKD1977

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Burch, Chris Jarrell

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Sep 19, 2025 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 16, 2025

Dealership Rating

Employee Rating

Great customer service service department. Great people. Couldn’t ask for a better service department. Great people. Couldn’t ask for a better service department. More

by HDUNCAN0

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 19, 2025 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 13, 2025

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Employee Rating

Reliable quality service in a timely manner explained to me well and done with excellent customer service and quality work. me well and done with excellent customer service and quality work. More

by Robbie Sauls

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Burch, Harl Bahntge, Melissa Lankford

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Sep 15, 2025 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 12, 2025

Dealership Rating

Employee Rating

I received prompt quick service in a very timely manner and the customer service was awesome. and the customer service was awesome. More

by JohnMurrow

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Burch, Harl Bahntge, Melissa Lankford

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Sep 15, 2025 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 12, 2025

Dealership Rating

Employee Rating

Your service has always been excellent as I will continue to use your dealership. Thanks to use your dealership. Thanks More

by movalve1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 12, 2025 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 06, 2025

Dealership Rating

Employee Rating

Could not get recall work done until Oct at another dealership so I called Mike Burch Ford and got the work done. While they had my vehicle I also got the works oil change and inspection. My vehicle dealership so I called Mike Burch Ford and got the work done. While they had my vehicle I also got the works oil change and inspection. My vehicle was returned to me that afternoon as scheduled. More

by Captain RP

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Burch, Harl Bahntge, Melissa Lankford

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Sep 08, 2025 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

Felicia Murphy | Page 5

Service Advisor

Mike Burch Ford Blackshear

62 Reviews of Felicia Murphy

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