Fang Yang | Page 7

Elk Grove Mazda=Service above & beyond! I purchased my Mazda CX9, in 2012, from a friend's dealership in San Jose. My husband & I had recently moved to Elk Grove, so wanted to have my car se I purchased my Mazda CX9, in 2012, from a friend's dealership in San Jose. My husband & I had recently moved to Elk Grove, so wanted to have my car serviced close by. From the first time I went to Elk Grove Mazda, I was happy with the service received. My current service representative, Billy Shields, has been my favorite! He has been genuinely helpful, friendly, and has gone above and beyond his duty to meet my needs. My car has run smoothly this whole time. My husband & I travel often, & at the last minute, I've realized that I should make sure the car is reliable for a long drive...when I've called Billy, he has made room for me in his already busy schedule! I am so grateful to have Billy handling the services for my car, and trust him & those involved at Elk Grove Mazda, to meet all of my car's needs. Thank you to everyone involved! More

Report | Print

1st visit to parts number one it was raining quite hard when I arrived at the parts dept. to purchase the all season floor mats for my car was surprised that they offere number one it was raining quite hard when I arrived at the parts dept. to purchase the all season floor mats for my car was surprised that they offered a veterans discount and installed them for me More

Report | Print

Experience Dealership was awesome. Had no problems. Was quick and easy. Process was smooth.Service was great. Would recommend to anyone looking to buy a new Mazd Dealership was awesome. Had no problems. Was quick and easy. Process was smooth.Service was great. Would recommend to anyone looking to buy a new Mazda. 5/5 More

Report | Print

Great place to buy your next car. We found the used car we wanted on AutoTrader.com. It was out of my budget, so I reached out to Matt in internet sales. He researched it, and he said We found the used car we wanted on AutoTrader.com. It was out of my budget, so I reached out to Matt in internet sales. He researched it, and he said they would get as close as possible to our goal. We drove down from Tracy, not a bad drive and didn't realize how close they are to us. Since this is for my son heading off to college, we needed something reliable, economic and safe. Being a service adviser for a Toyota dealership myself, I was surprised that my son would want a Mazda 3, but soon found out why. We found the car to be sporty, yet very wallet friendly. From the first hello and handshake, through the process of coming to an agreeable deal and to the final goodbye and handshake, everything was perfect. Matt is personable, friendly and professional. Kyle in finance handled the paperwork like a pro. I headed into the Service Department, and was promptly greeted and had my questions answered for me. We bought a cool Mazda 3 license plate frame and the cashier was quite friendly as well. During the final delivery process, Matt took the car back to detail for a quick clean up, even though the car was very clean already. He even had the headlights polished for us! The last impressive thing that Matt did was help my son set up his bluetooth and showed him how the Pioneer Nav system worked. Everyone had a smile on their face and anytime we got within a few feet of someone we were greeted. You can FEEL the family type atmosphere when you walk in. The owner John has done a wonderful job with his team. We can DEFINITELY RECOMMEND Mazda of Elk Grove! Thanks again to Matt, Kyle and the entire team! More

Report | Print

Rx-8 Air Bag Recall service Brought my RX-8 in for the airbag recall, the appointment was for 1120am...the service was completed in less than 2 hours. Billy, the service writer Brought my RX-8 in for the airbag recall, the appointment was for 1120am...the service was completed in less than 2 hours. Billy, the service writer assured me that the job would be completed before 2pm, I was in my car at 140pm and on my way. I was also impressed with the comfort and amenities provided in the customer waiting area, My car was washed also, even though this was a no charge recall service. I am very impressed with the friendliness of all the employees that I came into contact with. More

Report | Print

Our THIRD Mazda!! Mazda of Elk Grove is our family's "go-to" dealership to purchase a new car or get our cars serviced. We consistently find the sales personnel (thank Mazda of Elk Grove is our family's "go-to" dealership to purchase a new car or get our cars serviced. We consistently find the sales personnel (thank you Garrett) pleasant, attentive, patient, and informative. This was our third experience and each one is better than the last. Love our new Mazda! More

Report | Print