Evander Tross

They were amazing and so kind to me and my daughter. Would buy from them again Would buy from them again More

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Larry went above and beyond to make my Jeep Gladiator dreams come true! As a first time car buyer, having a dealer that understands my financial needs is SUPER important. Larry and his sidekick in the ba dreams come true! As a first time car buyer, having a dealer that understands my financial needs is SUPER important. Larry and his sidekick in the back helped me walk away with the vehicle i needed and i will continue to go through Larry for future vehicles because of this GREAT experience! More

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My salesperson Drew Evens I worked with Drew Evens for my purchase of a used Mini sport from Heritage. I dealt with Drew over the phone as I am from out of state. He was very responsive to my many quest my purchase of a used Mini sport from Heritage. I dealt with Drew over the phone as I am from out of state. He was very responsive to my many questions about the vehicle and stayed in contact on his day off with his personal phone texting me updates. To be an out of state buyer I’m assuming sale people are thinking this is a waste of my time they will never complete this purchase. I never had that feeling from Drew he was genuine and upfront with information and negotiations. I would recommend him to anyone looking to purchase a vehicle he is newer to the location but an experienced sales person and as I discovered incredibly knowledgeable about Toyota trucks and Highlanders ( I’m also a Highlander owner since 2003). I appreciate his patience and assistance in guiding me through my first out of state purchase of a vehicle. The dealership: Negatives: The dealerships GM did not respond to emails about a pretty large dent in the side panel that I didn’t notice when I picked it up nor is it evident in the video my sales person sent. Positives: The same GM had me picked up at the airport and brought out to the dealership which I felt was a classy thing to do. The car had its battery changed the day before I picked it up The dealership returned some of my licensing fees after they dropped the ball on getting my tags up here in Massachusetts. I don’t ask for it a check just arrived also I thought a professional classy move. The finance manager I initially worked with was sufficient in her duties The finance manager that assisted her and then became my point of contact to get the tags resolved was fantastic. The dealerships has its issues but also had a lot of pluses. More

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This wheel is the man he took care of me in so many ways took time to help me find a vehicle that I wanted. I got the perfect truck that I was looking for thanks to this young man. My day is complete. You g took time to help me find a vehicle that I wanted. I got the perfect truck that I was looking for thanks to this young man. My day is complete. You got a great man on your team thank you. More

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Excellent dealership. My sales person, Will Butler, was professional, experienced, and a delight to work with. Highly recommend Heritage Toyota Owings Mills. My sales person, Will Butler, was professional, experienced, and a delight to work with. Highly recommend Heritage Toyota Owings Mills. More

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I love my new truck. Chano really helped us out. We even got my wife's car detailed. Chano really helped us out. We even got my wife's car detailed. More

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Hassan was absolutely amazing to work with. He was kind, thorough and really made the experience great. He was kind, thorough and really made the experience great. More

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William guided me smoothly through the entire process of purchasing my RAV4 XLE Hybrid. He was friendly, helpful, and made everything easy. purchasing my RAV4 XLE Hybrid. He was friendly, helpful, and made everything easy. More

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Patient. Well-informed about car. Helpful. We will be coming back here when we need to buy our next car! Well-informed about car. Helpful. We will be coming back here when we need to buy our next car! More

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We had a positive experience at Heritage Toyota. Thanks Will for your help with our purchase! Thanks Will for your help with our purchase! More

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