I wanted to take a moment to express my sincere gratitude
for the outstanding service I received during my recent car purchase at Seguin Chevrolet. Buying a new vehicle is an exciting yet sometimes overwhelm
for the outstanding service I received during my recent car purchase at Seguin Chevrolet. Buying a new vehicle is an exciting yet sometimes overwhelming process, and your professionalism, patience, and knowledge made the entire experience not only smooth but truly enjoyable. From the moment I walked into the dealership, you made me feel welcome and valued as a customer. You took the time to carefully listen to my needs, answer all of my questions, and guide me through the options without ever making me feel rushed or pressured. Your attention to detail and genuine care for ensuring I found the right vehicle made all the difference. I am absolutely thrilled with my new 2025 Chevrolet Trax, and I feel confident that I made the right choice thanks to your guidance. Your dedication to providing exceptional customer service reflects highly on both you and Seguin Chevrolet, and I will gladly recommend you to family and friends who are in the market for a vehicle. Thank you again for making this such a positive and memorable experience. I look forward to many happy miles ahead! Warm regards, Augustine and Adrianna Marmolejo
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by amarmolejo
Verified Customer
Verified Customer
Other Employees Tagged:
Ethan Starks
Aug 28, 2025 -
Seguin Chevrolet responded
Dear amarmolejo,
Thank you so much for your detailed 5-star review. I truly appreciate you taking the time to share your experience with us, and it’s wonderful to know that your recent purchase of the 2025 Chevrolet Trax was both smooth and enjoyable.
I’m glad that our team could make you feel welcomed, valued, and guided every step of the way. Your kind words about the professionalism, patience, and knowledge you received mean a great deal to us. It’s great to hear that the attention to detail and genuine care helped you feel confident in making the right choice.
On behalf of all of us here at Seguin Chevrolet, congratulations on your new Trax! We wish you many happy miles ahead, and we are grateful for your trust and your recommendation to family and friends. We look forward to welcoming you back in the future whenever you may need us.
Sincerely,
Jeremy Sims, General Manager
Overall I was satisfied with the experience until pickup
the way my husband was treated was unacceptable, Ethan was great! The other guy was a complete jerk we will not go back.
the way my husband was treated was unacceptable, Ethan was great! The other guy was a complete jerk we will not go back.
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by aprilb7
Verified Customer
Verified Customer
Service Price Transparency
Gracie has excellent customer service and communication.
She is a great service rep and an asset to Seguin Chevrolet
She is a great service rep and an asset to Seguin Chevrolet
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by Heather
Verified Customer
Verified Customer
Service Price Transparency
Aug 25, 2025 -
Seguin Chevrolet responded
Dear Heather,
Thank you for your 5-star review! I’m delighted to hear that Gracie provided you with excellent customer service and communication during your visit. She is indeed a valuable member of our team, and it means a lot to know her dedication made a positive impact on your experience.
Sincerely,
Jeremy Sims, General Manager
Always so accommodating!
Very friendly staff and very clean atmosphere. I would definitely keep coming back.
Very friendly staff and very clean atmosphere. I would definitely keep coming back.
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by cleos02cq
Verified Customer
Verified Customer
Service Price Transparency
Aug 20, 2025 -
Seguin Chevrolet responded
Dear cleos02cq,
Thank you for your 5-star review! I’m delighted to hear that our team was able to provide you with such a welcoming experience. We always strive to be accommodating and ensure our facilities remain friendly and clean for every guest. We look forward to continuing to serve you in the future.
Sincerely,
Jeremy Sims, General Manager
It was great I look forward to doing more with you The
help was excellent 👍
help was excellent 👍
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by Francinemergle
Verified Customer
Verified Customer
Service Price Transparency
Aug 21, 2025 -
Seguin Chevrolet responded
Dear Francinemergle,
Thank you for your kind words and 5-star review. I’m glad to hear that you had a great experience with us and found the help provided to be excellent. We truly look forward to serving you again and continuing to earn your trust on future visits.
Sincerely,
Jeremy Sims, General Manager
Ethan was out to greet me and kept me updated with the
car details His customer service was on point and he answered all my questions!!
car details His customer service was on point and he answered all my questions!!
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by HITA2000
Verified Customer
Verified Customer
Service Price Transparency
Aug 11, 2025 -
Seguin Chevrolet responded
Dear HITA2000,
Thank you for your kind words. I’m glad to hear Ethan greeted you right away, kept you updated, and provided excellent customer service while answering all your questions. We appreciate your visit!
Sincerely,
Jeremy Sims, General Manager
Ethan was very polite and service was completed on time .
Oil change price was very reasonable .
Oil change price was very reasonable .
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by usasonia
Verified Customer
Verified Customer
Other Employees Tagged:
ethan starks
Aug 11, 2025 -
Seguin Chevrolet responded
Dear usasonia,
Thank you for your kind words. I’m glad to hear Ethan provided polite service and that your oil change was completed on time at a fair price. We appreciate your business and look forward to serving you again.
Sincerely,
Jeremy Sims, General Manager
Great service and excellent quality l.
Fast,reliable and friendly customer service. Clean facilities and air conditioning
Fast,reliable and friendly customer service. Clean facilities and air conditioning
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by abrilgarza20
Verified Customer
Verified Customer
Service Price Transparency
Aug 11, 2025 -
Seguin Chevrolet responded
Dear abrilgarza20,
Thank you for sharing your positive experience. I’m happy to hear you received fast, reliable, and friendly service, and that you enjoyed our clean and comfortable facilities. We appreciate your support!
Sincerely,
Jeremy Sims, General Manager
Yeah is professional and so helpful, ill use him for all
of my oil changes !
of my oil changes !
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by MelissaO
Verified Customer
Verified Customer
Service Price Transparency
Aug 11, 2025 -
Seguin Chevrolet responded
Dear MelissaO,
Thank you for your kind words about Yeah. I’m glad to hear he provided professional and helpful service, and we look forward to assisting you with all of your future oil changes.
Sincerely,
Jeremy Sims, General Manager
The personal at Seguin Chevrolet have been courteous and
helpful.; both the sales and service departments have met my expectations thus far.
helpful.; both the sales and service departments have met my expectations thus far.
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by freasier47
Verified Customer
Verified Customer
Service Price Transparency
Aug 11, 2025 -
Seguin Chevrolet responded
Dear freasier47,
Thank you for sharing your experience. I’m glad to hear our sales and service teams have been courteous, helpful, and met your expectations. We appreciate your feedback and the opportunity to serve you.
Sincerely,
Jeremy Sims, General Manager