Ethan Hodges

Holm Buick GMC responded

Thank you for sharing your positive experience! We're delighted to hear that both your buying experience and service have been excellent, and that you found our team "good people to deal with." This truly reflects our commitment to customer care and our mission to create meaningful relationships based on trust. We appreciate you recognizing Ethan Hodges, Isaiah Reed, and Jaron Bell. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your wonderful feedback! We're so pleased to hear that our facility was clean and modernized and that our service staff was proficient, efficient, professional, knowledgeable, friendly, and courteous. This truly speaks to our core values of excel and industrious, as we strive to set the standard for automotive dealerships through our actions and achievements. We appreciate you recognizing Lucas Luchsinger and Ethan Hodges for their contributions to your positive experience. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for the fantastic review! We're thrilled to hear that you received "Great service" and found our team friendly and willing to help. It's our goal to excel in every interaction and provide top-notch customer care, so your feedback is truly appreciated. We're glad you would recommend our dealership to anyone, and we thank you for recognizing Ethan Hodges! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your excellent review! We're so pleased to hear that you experienced prompt and courteous service and found our staff and technicians knowledgeable. Our team is dedicated to providing exemplary customer care and continually striving for professional growth to ensure we're always at our best. We truly appreciate your trust and look forward to doing business with you again in the future! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your fantastic review! We're thrilled to hear that you found our staff very helpful, the service great, and our team knowledgeable. It's wonderful that you also appreciated our selection of vehicles. Our commitment to customer care and ensuring our team excels in their professional growth truly shines through in your feedback. We look forward to assisting you again in the future! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

We're so glad to hear that we've been able to work with you effectively every time you've visited, and that providing a loaner vehicle was helpful! Our team, including Derek Duncan and Ethan Hodges, strives to offer exceptional Customer Care and ensure your convenience. It's rewarding to know we've consistently met your needs. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

We're so glad we could work you into our schedule, especially since you were just passing through! Providing that kind of support and flexibility to travelers truly reflects our dedication to Customer Care and our Concern for Others. It's wonderful to hear that Lucas, Derek, Ethan, and Josh could be so helpful. We hope your journey continued smoothly! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

We love hearing this! It's fantastic to know that Derek Duncan is "the best one" for you and consistently fixes everything your truck needs. His dedication to excellent workmanship truly highlights our commitment to Quality and ensuring outstanding Customer Care. We're proud to have him on our team! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

We're genuinely sorry to hear that you're unhappy with your recent service visit and that the issue with your truck's engine miss persists. We certainly don't want any of our clients to leave feeling unsatisfied, and we understand your frustration. Our commitment to Customer Care means we take your concerns seriously. We want to ensure your vehicle is running as it should. Please know that we are determined to get to the bottom of this for you. Our service manager Lucas Luchsinger invites you to reach out directly at 785 823 6372, so we may better understand what has transpired. We also appreciate you giving us the opportunity to re-examine your truck, and we look forward to working with you to find a solution. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

We're so pleased to hear that we were able to get your pickup in right away and provide you with a nice loaner car! Ensuring a smooth and convenient experience for our customers, especially when they need a vehicle for service, is a key part of our Customer Care. It's wonderful to know that Lucas and Ethan contributed to such a positive visit. Thank you for your kind words! Sincerely, the Holm Automotive Team of Salina