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Ernesto Cortez

Overview Reviews (49) Inventory (739)

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Ernesto Cortez

Ernesto Cortez | Page 3

Sales Associate

Hollywood Kia

6011 Pembroke Rd Lot B
Hollywood, FL 33023

🚨 Car Shopping Just Got Easier 🚨 Looking for a new ride without the stress, pressure, or runaround? That’s where I come in. I’m Ernesto Cortez, and I help people drive off happy, confident, and excited about their decision. Whether you’re upgrading, downsizing, or just browsing, I’ll make sure you get the right car at the right deal. ✔️ Easy process ✔️ Transparent numbers ✔️ No games, just great cars Your next car is closer than you think 🔑✨

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4.5

49 Reviews

Overview Reviews (49) Inventory (739)

Dealership Experience

2 yrs, 8 mos

Languages Spoken

English

Spanish

4.5

49 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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49 Reviews of Ernesto Cortez

September 24, 2025

Dealership Rating

Employee Rating

Ernesto was wonderful and honest. He got me the deal we discussed and stayed with us throughout the process. He got me the deal we discussed and stayed with us throughout the process. More

by savarinob

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 24, 2025 -

Hollywood Kia responded

Here at Hollywood Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 19, 2025

Dealership Rating

Employee Rating

On site experience was good. On line there were entirely too many pop ups that obscured the screen on my phone. This is the only internet connection I have. It was very fru On line there were entirely too many pop ups that obscured the screen on my phone. This is the only internet connection I have. It was very frustrating to have to x out to return to check available vehicles. Unfortunately I didn’t think to ask for someone to take a picture with my new Sorento. More

by bevferris

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 19, 2025 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 15, 2025

Dealership Rating

Employee Rating

They didn't pay off my trade in on time to the point that I have to continue making a payment for a vehicle that was trade in the dealer, I have been in contact with them by email without seeing a sol that I have to continue making a payment for a vehicle that was trade in the dealer, I have been in contact with them by email without seeing a solution More

by David0143

Verified Customer

Recommend Dealer

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Sep 18, 2025 -

Hollywood Kia responded

David, providing a positive experience is our top priority, and we apologize that we fell short here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

September 14, 2025

Dealership Rating

Employee Rating

The most pleasant preowned auto purchase in my life. Every person I had contact with was friendly, knowledgeable and Professional. Every person I had contact with was friendly, knowledgeable and Professional. More

by jgmueller2

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

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Sep 14, 2025 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 09, 2025

Dealership Rating

Employee Rating

The staff was friendly and knowledgeable. They showed us different options and provided a great price once we narrowed down the vehicle we liked. They showed us different options and provided a great price once we narrowed down the vehicle we liked. More

by bbarzana

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 09, 2025 -

Hollywood Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 29, 2025

Dealership Rating

Employee Rating

The salesman was very knowledgeable and was able to answer all my questions about the process. answer all my questions about the process. More

by JoseS0115

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Aug 29, 2025 -

Hollywood Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 22, 2025

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Employee Rating

Very good experience . Monique, Chale, Eric in Sales and Paul in Finance were all very good and made my sales experience very smooth . I would refer my family and friends to Monique, Chale, Eric in Sales and Paul in Finance were all very good and made my sales experience very smooth . I would refer my family and friends to Hollywood Kia. More

by paularjune

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chale Perez

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Aug 22, 2025 -

Hollywood Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 14, 2025

Dealership Rating

Employee Rating

Ernesto is wonderful. He is incredibly knowledgable, thorough, and so pleasant to work with. He answered all our questions and is so patient. Jorge was very pleasant and u He is incredibly knowledgable, thorough, and so pleasant to work with. He answered all our questions and is so patient. Jorge was very pleasant and understanding during the price negotiation process. More

by ronlind

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jorge Cumpa, Turk is very efficient & knowledgable, explaining & conducting the financing process..

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July 11, 2025

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Employee Rating

This dealership is only interested in getting you to buy a car, thereafter, you can't get any assistance from any sales rep a car, thereafter, you can't get any assistance from any sales rep More

by narz.blue2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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July 10, 2025

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Love there attention, help and understanding. They really made me feel comfortable. Ernesto was super funny n very nice. They really made me feel comfortable. Ernesto was super funny n very nice. More

by leondanaysis

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Angelo

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