Ernesto Cabrera

Precision Honda responded

mariapena3, Gracias por elegir Precision Honda y por compartir su experiencia! Le pedimos una disculpa por no haber restablecido el recordatorio de aceite después del servicio. Agradecemos que nos lo haya hecho saber y tomaremos en cuenta su observación para mejorar. Esperamos verle nuevamente en su próxima visita y brindarle una experiencia aún mejor. -Dennis Alejo

Precision Honda responded

IAMTHEDONAHP323, Thank you for choosing Precision Honda and sharing your experience !We’re thrilled to hear that everything went smoothly from start to finish. Providing a transparent, stress free process is exactly what we strive for, and it’s great to know our team delivered that for you. We truly appreciate your recommendation and your trust in us. We look forward to assisting you again in the future!-Dennis Alejo GSM

Precision Honda responded

NONE31, Thank you for choosing Precision Honda and sharing your experience ! We’re glad to hear that everything went smoothly and that you had a positive experience. We truly appreciate your support and look forward to assisting you again in the future!-Dennis Alejo GSM

Precision Honda responded

ksgregory72, thank you for choosing Precision Honda and sharing your experience ! We’re delighted to hear that Ernesto made you feel comfortable and well taken care of. He truly cares about our customers and works hard to ensure every visit is a positive one, so your kind words mean a great deal to both him and our entire team. We appreciate you trusting Precision Honda with your vehicle and your repair needs. Thank you again for choosing us, and we look forward to serving you in the future.-Dennis Alejo GSM

Precision Honda responded

V, we sincerely apologize for the multiple issues you’ve experienced with your vehicle service. This is far below the standard we strive to provide, and we understand how frustrating it must have been to bring your car in multiple times and then have additional issues arise. We take your concerns very seriously, and we would like the opportunity to make this right. Please contact me directly at 562-929-7011, ensure everything is fully resolved, and address any remaining concerns. Your feedback is important, and we want to restore your confidence in our service team. - Julia Golding Customer Relations

Precision Honda responded

Cricketcat, Thank you for your kind words! We’re glad you enjoyed our new dealership and that our service team provided courteous and knowledgeable support. We understand missing familiar faces can be tough, and we appreciate your loyalty through these changes. We look forward to welcoming you back again soon — — Precision Honda Team

Precision Honda responded

Kpach001,Thank you for your feedback. We’re sorry to hear that your experience with us did not go as expected. As your review name does not allow us to locate you in our database, we would appreciate the opportunity to speak with you directly to better understand what happened and work toward a resolution. Could you please email me at ngarcia@precisionhonda.com and provide your first and last name along with the best contact number to reach you? You can also contact me directly at 562-231-6723 (call or text).-Customer Relations Manager Nathalie Garcia

Precision Honda responded

ericagonzalez44,Thank you for choosing Precision Honda and sharing your experience ! We’re thrilled to hear that our friendly and professional team, clean facility, and great customer service made such a positive impression. We truly appreciate the compliment about our Service GM and are grateful for your support. We look forward to welcoming you back again soon!-Dennis Alejo GSM

Precision Honda responded

MS_Rock ,Thank you for your feedback. We’re sorry to hear that your experience with us did not go as expected. As your review name does not allow us to locate you in our database, we would appreciate the opportunity to speak with you directly to better understand what happened and work toward a resolution. Could you please email me at ngarcia@precisionhonda.com and provide your first and last name along with the best contact number to reach you? You can also contact me directly at 562-231-6723 (call or text).-Customer Relations Manager Nathalie Garcia