Erin Smith
Erin Smith at Glanzmann Subaru

Erin Smith

Delivery Specialist / Concierge

Glanzmann Subaru

1001 South York Road
Hatboro, PA 19040

5.0
30 Reviews
5.0

30 Reviews

Write a Review

Dealership Experience

4 mos

Industry Experience

5 yrs, 8 mos

Languages Spoken

English English

30 Reviews of Erin Smith

June 22, 2025

Dealership Rating
Employee Rating

We have been with Glznzmann Subaru sine the mid 1990s. Although we now live in the Lehigh Valley with 2 local Subaru dealers- we drive to Glanzmann for service and to purchase new car. More

by Mindy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 21, 2025

Dealership Rating
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My family has now bought 7 Subarus from this dealership. They are friendly, knowledgeable and provide excellent customer service! We also service our cars here and the folks in the service department also c More

by Scooterwidow
Workmanship
Service Communication
Recommend Dealer
Yes

June 21, 2025

Dealership Rating
Employee Rating

Erin was a wonderful help in setting me up to be confident and comfortable in my new car. Her thorough explanations helped answer questions I didn't even know I had. More

by sd2002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Baumbach

June 20, 2025

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She answered may of our question with ease and meeting with her two-three weeks after getting new vehicle was great as it gave us time to see what we needed to review. More

by Searles
Recommend Dealer
Yes

Other Employees Tagged: Alex Diaczenko

June 20, 2025

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Employee Rating

Eric clearly explained the advantages of the extended warranty. He was a pleasure to work with and took the time to listen to our concerns. More

by Mlhaughney1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andrew Casey, Megan Gober

June 14, 2025

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Our meeting today with Erin Smith was awesome. She is extremely knowledgeable about all things Subaru. Her skills in technology and both regarding the car and in general are terrific. She made More

by stewartf618
Recommend Dealer
Yes
Jun 17, 2025

Glanzmann Subaru responded

Hi Stewart, Thank you so much for the amazing feedback and five-star rating! We're thrilled to hear that your experience with Erin was so positive. Erin's deep knowledge of Subaru vehicles, her expertise in technology, and her thoughtful, patient approach truly make her a standout member of our team. We're glad she was able to answer all your questions and help you feel more confident with your Forester. Knowing she made such a strong impression means the world to us. We’ll be sure to share your kind words with her—thank you again for being a valued part of the Glanzmann Subaru family! Thank you, Jeff Glanzmann

June 14, 2025

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Erin was great, helped me through all of my questions. She was patient and knowledgeable. More

by Hltang09
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Le

Jun 17, 2025

Glanzmann Subaru responded

Thank you for the kind words and five-star rating! We're so glad to hear that Erin was able to assist you with patience and expertise. She truly enjoys helping our customers feel comfortable and confident, and we’re happy she made a positive impact on your experience. Don’t hesitate to reach out if you have any more questions—we’re always here to help! Thank you, Jeff Glanzmann

June 13, 2025

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Employee Rating

I have used the dealership and service dept. for years. Everyone is professional, helpful and friendly. My recent purchase was handled by Lauren Lange who was wonderful. The newer dealership More

by Blue forester
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lauren Lange, Michael Jordan , Eric Wilson was also helpful

Jun 17, 2025

Glanzmann Subaru responded

Thank you so much for your thoughtful feedback! We’re truly grateful for your continued loyalty over the years and are so pleased to hear that your recent experiences with both Lauren and Erin were outstanding. Lauren’s dedication to our customers and Erin’s knowledgeable, patient approach are just a few of the many reasons we’re proud of our team. We're especially glad to hear that our technology assistance made a positive impact—it's very important to us that all of our customers feel comfortable and confident with their new vehicles. Thank you again for your kind words and ongoing support! Best, Jeff Glanzmann

June 07, 2025

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The dealership was clean and everyone was very friendly. The salesperson was helpfull and extremely informative and not pushy. Same with Erin. More

by Lyonscrew70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Han

Jun 09, 2025

Glanzmann Subaru responded

Thank you for the great feedback and five-star rating! We’re glad to hear you had a positive experience with our team. It’s wonderful to know that our dealership environment, along with the helpful and informative approach from your salesperson and Erin, made you feel comfortable and well taken care of. We appreciate your kind words and look forward to assisting you again in the future! Thank you, Jeff Glanzmann

June 04, 2025

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Employee Rating

This dealership was able to meet my needs. They are welcoming and efficient. Kudos to them. More

by TheCheffy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Han

Jun 06, 2025

Glanzmann Subaru responded

Thank you for the kind words and five-star rating! We're so glad to hear that our team was able to meet your needs with a welcoming and efficient experience. We truly appreciate the kudos and look forward to assisting you again in the future! Thank you, Jeff Glanzmann

1

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