Erin Natzke | Page 3

In my experience, everyone in sales and the service department are extremely friendly and professional. The team is very knowledgeable about the cars and have great offers. department are extremely friendly and professional. The team is very knowledgeable about the cars and have great offers. More

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They are always willing to work with me. I don’t think I’ll buy a car from anyone but Erin. I really appreciate the patience and trying to get me what I wanted. If you are looking for a car, I don’t think I’ll buy a car from anyone but Erin. I really appreciate the patience and trying to get me what I wanted. If you are looking for a car, definitely start here. More

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Heritage Honda Parkville is ahead of the game with customer service. I had such a wonderful experience here. I knew that I wanted to do business with them before I even got there. I live almost an hou customer service. I had such a wonderful experience here. I knew that I wanted to do business with them before I even got there. I live almost an hour away and my car had died a few days before. I was interested in purchasing a car but they didn’t know whether I would or not. They said we’ll send someone to come and get you. First thing the next morning my ride was outside my door. Keane was very accommodating and pleasant. He walked me in and handed me off to Erin without a wait. She greeted me with a smile and took me out to test drive the car I was interested in. She was very informative and asked all the right questions. She didn’t try to sell me. She simply informed me about the car and its benefits. I decided I wanted to buy. Erin handed me off to Mike in Financing. She helped me explain to Mike what my personal needs were and together we came away with a deal that is still keeping a smile on my face. Erin put the temporary tags on and away I drove with a car that I love. I would recommend these guys to anyone and as a matter of fact, I already have. MileOne Heritage Honda Parkville has restored my faith. Good Customer Service is not dead…It’s alive and well at Heritage Honda Parkville… Thanks Guys. Another satisfied customer More

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Erin was incredible! She helped me purchase my car quickly and made the entire experience so easy. She was kind, attentive, and made sure everything was handled smoothly. She helped me purchase my car quickly and made the entire experience so easy. She was kind, attentive, and made sure everything was handled smoothly. I’m beyond grateful for her help and already look forward to buying my next car from her. Highly recommend! More

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Top of the line service by saleswoman Erin Natzke. Helpful through the whole process and made everything easy. Helpful through the whole process and made everything easy. More

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Erin Natzke welcomed me with open arms when an unforeseen situation occurred. I still owned and owed on my car and was in need of an immediate change. Erin understood my predicament and guided me through a v situation occurred. I still owned and owed on my car and was in need of an immediate change. Erin understood my predicament and guided me through a very tough process. I couldn’t have felt more comfortable with her patience and guidance. More

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Erin Natzke has been stellar to work with on two occasions for my customers. I was amazed walking into a dealership and finding such an ethical and straight forward salesperson. I have had good and occasions for my customers. I was amazed walking into a dealership and finding such an ethical and straight forward salesperson. I have had good and horrible interactions with dealerships. I have walked out because the salesperson has been so rude or dismissive in the past. Erin Natzke handled herself with grace and made both of my interactions pleasant quick and thoughtful. To be honest the entire staff handled themselves with professionalism, honor and an honest desire to help. If you walk into this dealership ask for Erin. Be reasonable and respectful. Do your research on cost and possibilities. She will do her very best to get you the highest trade in and best deal on your new Honda. She has also stepped up to source used vehicles for another client looking for a car. I am supremely impressed. It’s good to work with someone who has such a sense of community in a world that has lost focus on positive human interaction. More

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This is my second purchase through Heritage and with Erin. They make everything seamless and work with you to understand everything. I recommend them to everyone I know. Erin. They make everything seamless and work with you to understand everything. I recommend them to everyone I know. More

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Update: As of April 28th, I still do not have my registration to transfer my tags. They mailed it to an out of state address. They do not respond to voicemails, emails, texts, or Honda Corporate inq registration to transfer my tags. They mailed it to an out of state address. They do not respond to voicemails, emails, texts, or Honda Corporate inquiries. They incurred toll charges to my name to deliver the vehicle and refuse to compensate us. They had an IOU for my dash cam and install but they cut the dashcam cables. They couldn't do the install so we had to buy a new cam and get it installed at Best Buy. I had a manager mute himself mid-call claiming an IT issue and they would call me back. They never did. The sales rep ended up being very curt and rude to both me and my husband when we requested updates/ coordination. Literally the worst car buying experience I've ever had and now I'm rethinking Honda in general. Save your time and emotions, go to another dealer. These guys are NOT it. 🥲 Original Review: Heritage was accommodating, informative, and helped us find the right combination that worked best for us! They helped us work out an amazing deal and everyone was kind, courteous, flexible, and patient. Highly recommend for a simple and easy process- especially for Active Duty service members titling a vehicle in another state. We appreciate you! More

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Purchased a new Honda Accord from heritage honda/parkville. Erin was super helpful and helped me find the right Honda for me. The whole experience was very easy, thanks to the help of the Heri honda/parkville. Erin was super helpful and helped me find the right Honda for me. The whole experience was very easy, thanks to the help of the Heritage Honda staff. More

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