Erik Muniz

I would not have purchased another Audi if Jaramy had not presented me with options I had not considered. Got a 6 year newer model, more tricked out with a longer warranty and for $25k less than the Lexu presented me with options I had not considered. Got a 6 year newer model, more tricked out with a longer warranty and for $25k less than the Lexus option I was pursuing. More

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I was really please with my service. The service advisor was great. I got the service that I wanted; The service advisor was great. I got the service that I wanted; More

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Had a great experience at the dealership. My service guys were friends and nice. Got my service done on time and hassle free. My service guys were friends and nice. Got my service done on time and hassle free. More

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Tim and Eric always take such great care of my car and of me. I love as so appreciative that Tim was able to find a loaner for me on this occasion The work was completed on time. Thank you so much! me. I love as so appreciative that Tim was able to find a loaner for me on this occasion The work was completed on time. Thank you so much! More

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I recently had an exceptional experience working with Jaylun Watkins when my car’s check engine light came on and I suspected a possible coolant leak. From the moment I reached out, Jaylun was attentive Jaylun Watkins when my car’s check engine light came on and I suspected a possible coolant leak. From the moment I reached out, Jaylun was attentive and professional, ensuring I felt confident about leaving my car in their care. What stood out most was Jaylun’s consistent communication throughout the process. He kept me updated regularly and even sent a detailed video from the technician explaining the diagnosis and repair process. This transparency made a huge difference, as I knew exactly what was happening with my car and why. The service was efficient, and my car was ready sooner than I expected, just in time for an important road trip. Jaylun’s dedication to making sure my car was safe and ready to go was truly appreciated. I highly recommend Jaylun Watkins for his excellent customer service and thorough approach. It’s rare to find someone who combines technical knowledge with such great communication skills. Thanks again, Jaylun! More

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Over priced. I took my car in for over heating, $4,000 later each I was in SHOCK. Detail on invoice I see screws for $6. They said they would discount the evalua I took my car in for over heating, $4,000 later each I was in SHOCK. Detail on invoice I see screws for $6. They said they would discount the evaluation, but had to escalate to managers. Stay away from this service department. Now I get text from sales in a attempt to buy my Audi, but really they just want me to buy new and trade in at low price. More

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Really wonderful people and outstanding service! Audi is a great car this is a wonderful dealership! Audi is a great car this is a wonderful dealership! More

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Great customer service , very helpful & understanding on customer needs as needed. I recommend Audi Dallas customer needs as needed. I recommend Audi Dallas More

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The service at Audi is excellent. I have had my car for one year and love it! I have had my car for one year and love it! More

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Audi continues to exceed my expectations. I had my first service visit last week and Jaramy, my salesperson, had Rob Grant reach out to me. Now I see why. Rob is by far one the best service a I had my first service visit last week and Jaramy, my salesperson, had Rob Grant reach out to me. Now I see why. Rob is by far one the best service advisors I've ever worked with. His professionalism and customer service are 10/10. He made sure my vehicle was taken care of and even followed up with me afterwards. When I had a question for him, he was kind enough to respond to me on his day off. He will be my go to service advisor going forward. Eric, the service director, is amazing as well. Extremely prompt and professional. My experience at this dealership just gets better and better. I'm a very happy customer. Keep up the great work! More

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