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Erik Due

Overview Reviews (316) Inventory (188)

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Erik Due

Erik Due | Page 16

Service Advisor - Lexus Master Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

I am a huge Lexus advocate and my favorite vehicles in our fleet are the Lexus GSF & LC Convertible!

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4.9

316 Reviews

I am a huge Lexus advocate and my favorite vehicles in our fleet are the Lexus GSF & LC Convertible!

Overview Reviews (316) Inventory (188)

Dealership Experience

7 yrs, 3 mos

Industry Experience

9 yrs, 2 mos

Specialties & Trainings

ASE Certified Service Consultant

Lexus Master Certified

4.9

316 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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316 Reviews of Erik Due

March 16, 2023

Dealership Rating

Employee Rating

Excellent service as usual ! ! Car was ready when promised ( we were issued a loaner ! ) Have used Jim Hudson for years ! ! Car was ready when promised ( we were issued a loaner ! ) Have used Jim Hudson for years ! More

by SZQSZQ19

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Colby

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Mar 16, 2023 -

Jim Hudson Lexus responded

We are happy to hear that you and your vehicle were so well taken care of by our team! Thank you for choosing Jim Hudson Lexus of Columbia and for sharing your support. Drive safely!

March 15, 2023

Dealership Rating

Employee Rating

Service department, especially Erik Due are 5 Star in every way. From out of town with a last minute need for service and they took care of it same day! every way. From out of town with a last minute need for service and they took care of it same day! More

by Joe Clarkson

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

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Mar 16, 2023 -

Jim Hudson Lexus responded

Joe, it's great to hear that you enjoyed working with Erik and our team at Jim Hudson Lexus of Columbia! Thank you so much for sharing this positive feedback.

March 13, 2023

Dealership Rating

Employee Rating

Great service, great people,great atmosphere, great product. Accommodating and pleasant. Always welcoming and friendly. product. Accommodating and pleasant. Always welcoming and friendly. More

by vernawdow

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 13, 2023 -

Jim Hudson Lexus responded

We appreciate your business and your review! It is validating to our team to know we are providing this level of service and care to you! Thank you for your business, from your friends at Jim Hudson Lexus of Columbia.

March 11, 2023

Dealership Rating

Employee Rating

Lalo Bellamy was great! He showed excellent customer, service, professionalism and he's very knowledgeable. He showed excellent customer, service, professionalism and he's very knowledgeable. More

by Sandra Singleton

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lalo Bellamy, Danil Weih , Kennedy Bailey

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Mar 13, 2023 -

Jim Hudson Lexus responded

Sandra, we're thrilled Lalo demonstrated our commitment to fantastic customer service! Thanks for supporting Jim Hudson Lexus of Columbia with your business and stellar review. Take care!

March 09, 2023

Dealership Rating

Employee Rating

I worked with Erik Due and he is always so helpful and answers all of my questions. (I worked with Erik last time at my very first visit and I will always ask for him) I had a question while I was waiting answers all of my questions. (I worked with Erik last time at my very first visit and I will always ask for him) I had a question while I was waiting and called him. The call went to voicemail but he called me back within a few seconds. Also the waiting area is nice and has a nice supply of snacks, drinks, etc. if that's what you would like. More

by yabyab

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

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Mar 09, 2023 -

Jim Hudson Lexus responded

Thank you for stopping by to share your service experience with Erik and the team at Jim Hudson Lexus of Columbia! We appreciate your compliments on our waiting area, and look forward to assisting you again in the future!

January 16, 2023

Dealership Rating

Employee Rating

The Dealership and my service representative Erik Due is Awesome! I'm satisfied after visiting. is Awesome! I'm satisfied after visiting. More

by Wise75

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 16, 2023 -

Jim Hudson Lexus responded

Thank you for the review! We appreciate the kind words about Erik and hope to see you back again at Jim Hudson Lexus of Columbia. Safe travels!

January 13, 2023

Dealership Rating

Employee Rating

Eric not only advised me with my 2017 Lexis SUV. He accomplished service in record time !!! After service he set up my phone so that I could use Siri!!! When I got home and pulled into my garage He accomplished service in record time !!! After service he set up my phone so that I could use Siri!!! When I got home and pulled into my garage I had “parking assist” for the first time!!! My hero!!!!!! More

by mevansrueb

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 13, 2023 -

Jim Hudson Lexus responded

We will certainly pass along the kudos to Eric for all of his help with your service needs and your parking assist. If there is anything else the Jim Hudson Lexus of Columbia team can do for you, please let us know!

January 10, 2023

Dealership Rating

Employee Rating

Great dealership. Knowledgeable and courteous staff. They strive to make the owners of the vehicles feel special. Knowledgeable and courteous staff. They strive to make the owners of the vehicles feel special. More

by Candlfloyd21

Recommend Dealer

Yes

Other Employees Tagged: Chris Friedah

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Jan 10, 2023 -

Jim Hudson Lexus responded

It was our pleasure to serve you! Thank you for the excellent review and for trusting Jim Hudson Lexus of Columbia with your automotive needs. Safe travels and we hope to see you again down the road!

December 11, 2022

Dealership Rating

Employee Rating

Normally my experience is excellent whenever I visit the dealership. However, this time my encounter left a lot to be desired. The interior of my vehicle was left dirty and smeared. I have light interior so dealership. However, this time my encounter left a lot to be desired. The interior of my vehicle was left dirty and smeared. I have light interior so you can imagine the disappointment when I noticed that the obvious of you failing to wipe down your dirty handprints prior to exiting my vehicle. More

by Abetheagrant

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 12, 2022 -

Jim Hudson Lexus responded

I am so sorry to hear that your vehicle was not returned to you in the condition you had hoped. We certainly expect more for our valued guests, and I will be sure to discuss your feedback with my team to ensure we are providing thorough and cleanly care. I'd like to step to see if I can help make things right. If you are willing, please consider giving me a call. We are unable to call you as the nickname on the review does not pull up in our records but we always want to make it right and find a win/win. Thank you, Julie Plyler - Customer Relations Manager - 803-754-9500

September 19, 2022

Dealership Rating

Employee Rating

Polite and knowledgeable information for mt RX350 and appreciated his information about my car today! appreciated his information about my car today! More

by AmyJo

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 19, 2022 -

Jim Hudson Lexus responded

Hi Amy - Thank you for sharing your great review of our team! We appreciate your business and we hope to see you again at Jim Hudson Lexus of Columbia. See you next time!

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