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Erik Due

Overview Reviews (314) Inventory (199)

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Erik Due

Service Advisor - Lexus Master Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

I am a huge Lexus advocate and my favorite vehicles in our fleet are the Lexus GSF & LC Convertible!

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4.9

314 Reviews

I am a huge Lexus advocate and my favorite vehicles in our fleet are the Lexus GSF & LC Convertible!

Overview Reviews (314) Inventory (199)

Dealership Experience

7 yrs, 2 mos

Industry Experience

9 yrs, 1 mo

Specialties & Trainings

ASE Certified Service Consultant

Lexus Master Certified

4.9

314 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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314 Reviews of Erik Due

March 26, 2026

Dealership Rating

Employee Rating

Jim Hudson Lexus is the most customer focused dealership I’ve experienced. Best service anywhere I’ve experienced. Best service anywhere More

by sbbatten

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 27, 2026 -

Jim Hudson Lexus responded

Thank you, Sbbatten, for stopping by to leave Jim Hudson Lexus of Columbia a wonderful review!

March 24, 2026

Dealership Rating

Employee Rating

I had a great experience with the Lexus service team. The service was efficient, communication was clear and timely, and the staff was very professional throughout the entire process. Highly satisfied wi The service was efficient, communication was clear and timely, and the staff was very professional throughout the entire process. Highly satisfied with the overall experience. Thanks to Erik my service advisor More

by Anhthii662000

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 24, 2026 -

Jim Hudson Lexus responded

Thanks for sharing your experience with Erik and the Jim Hudson Lexus of Columbia service team! Providing this level of customer care is always our aim. Safe travels until next time!

March 11, 2026

Dealership Rating

Employee Rating

Great experience. The staff is attentive, professional, and extremely pleasant to work with. Services were excellent. The staff is attentive, professional, and extremely pleasant to work with. Services were excellent. More

by bcarlson07

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 11, 2026 -

Jim Hudson Lexus responded

We are so pleased that you had a pleasant experience with our team! Thank you for choosing Jim Hudson Lexus of Columbia and for sharing your support online. We look forward to seeing you again in the future!

Mar 11, 2026 -

Jim Hudson Lexus responded

February 23, 2026

Dealership Rating

Employee Rating

Mr. Due, provided excellent customer service to ensure my experience was seamless. Thank you very much my experience was seamless. Thank you very much More

by Jbass29

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 24, 2026 -

Jim Hudson Lexus responded

We're pleased to hear that Mr. Due provided excellent customer service at Jim Hudson Lexus of Columbia! Thank you for your feedback.

February 22, 2026

Dealership Rating

Employee Rating

Great automobile service and great customer service! I will not take my Lexus anywhere else for service. I will not take my Lexus anywhere else for service. More

by C.Davis

Recommend Dealer

Yes

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Feb 23, 2026 -

Jim Hudson Lexus responded

Thank you for choosing Jim Hudson Lexus of Columbia! We truly appreciate your business and your feedback. See you next time!

February 03, 2026

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Employee Rating

Eric did a great job. Very knowledgeable and great attitude.everything was first class. Would recommend these guys Very knowledgeable and great attitude.everything was first class. Would recommend these guys More

by pcutler4830

Service Price Transparency

Workmanship

Service Time

Recommend Dealer

Yes

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Feb 04, 2026 -

Jim Hudson Lexus responded

Thank you for your kind review! We're glad to hear Eric provided such a first-class experience. We truly appreciate your recommendation. - The Jim Hudson Lexus of Columbia Team

January 28, 2026

Dealership Rating

Employee Rating

Best service. Best attendance. Crist based. Drove from Charlotte. Nc for service. Would recommend any time Best attendance. Crist based. Drove from Charlotte. Nc for service. Would recommend any time More

by JBATSELL

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 28, 2026 -

Jim Hudson Lexus responded

Thank you for the kind words and for making the trip from Charlotte! We appreciate your business and trust in our team here at Jim Hudson Lexus of Columbia.

January 24, 2026

Dealership Rating

Employee Rating

It's always a pleasure to work with Erik Due in the service department. Very professional and personable. service department. Very professional and personable. More

by Kim Davant

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adam T. Certified Lexus technician

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Jan 26, 2026 -

Jim Hudson Lexus responded

Kim, thank you for sharing your experience working with Erik! We appreciate your business and hope to see you again at Jim Hudson Lexus of Columbia.

December 23, 2025

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Employee Rating

Always friendly, courteous, and attentive to your concerns. It really is a lesson in next-level customer service. concerns. It really is a lesson in next-level customer service. More

by Ml.burgess63

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ashley Thompson, Anthony Counts , Bryant Dukes

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Dec 24, 2025 -

Jim Hudson Lexus responded

Thank you for your feedback! We're grateful for your business and look forward to serving you again at Jim Hudson Lexus of Columbia.

November 20, 2025

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Employee Rating

Great service and information with video showing vehicle status. Price was what I expected. Car was washed and vacuum status. Price was what I expected. Car was washed and vacuum More

by Rbeatye8

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 20, 2025 -

Jim Hudson Lexus responded

Thank you for your feedback! We're glad you appreciated the service and updates at Jim Hudson Lexus of Columbia. See you next time! Safe travels!

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