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Erica Wells
Erica Wells at MINI of St Louis

Erica Wells

Service Advisor

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

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5.0
120 Reviews

Dealership Experience

11 mos

5.0

120 Reviews

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120 Reviews of Erica Wells

October 16, 2025

Dealership Rating
Employee Rating

I am extremely happy I bought a Mini, I love the maintenance plan, and I can not speak highly enough the Service Department. More

by carrielh05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer

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Oct 16, 2025

MINI of St Louis responded

We’re thrilled to hear how much you love your MINI and that our Service Department has made such a great impression! Thank you for sharing your experience, we truly appreciate your kind words and your trust in our team. :)

October 14, 2025

Dealership Rating
Employee Rating

I always recieve top notch service from Mini of St. Louis. I LOVE my car and I love this dealership. I will ALWAYS drive a Mini. ❤️ More

by zzzhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Hall

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Oct 14, 2025

MINI of St Louis responded

Thank you so much for your loyalty and kind words! We love hearing how much you enjoy your MINI and truly appreciate your continued trust in our team. We look forward to keeping you motoring happily for many miles to come!

October 11, 2025

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Employee Rating

Friendly professional efficient. I enjoy my visits to Mini and appreciate the care they take when looking after my own mini More

by neil tumber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 13, 2025

MINI of St Louis responded

Thank you for your kind words! We're happy to hear you enjoy your visits and trust our team to take great care of your MINI. We look forward to seeing you again soon!

October 09, 2025

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Employee Rating

Always excellent, great group of people to work with. I like the loaner option. Like the video of the service inspection. More

by Jazzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 10, 2025

MINI of St Louis responded

Thank you for your review! We’re so glad you enjoy working with our team and appreciate the loaner program and service inspection videos. We look forward to seeing you again next time!

October 02, 2025

Dealership Rating
Employee Rating

Always receive great service. I appreciate the texting updates and videos of my MINI. Also love the coffee and snacks in waiting area. More

by lhunot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer

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Oct 03, 2025

MINI of St Louis responded

Thank you for your kind words! We're so glad you enjoy the updates, videos, and a little extra comfort while you wait. We appreciate your continued trust in us and look forward to seeing you next time!

October 02, 2025

Dealership Rating
Employee Rating

I can always count on great service from this dealership. The extra attention to detail is worth coming back and I travel three hours to have this service department check out our car. The service manager More

by Marksbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Thompson, Steve Pfeiffer

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Oct 03, 2025

MINI of St Louis responded

Thank you for making the trip to see us, we truly appreciate your trust and loyalty! We’re glad Scott and Steve were able to provide clear communication and attentive service, and that the maintenance video added value to your visit. We look forward to continuing to take great care of you and your MINI!

September 26, 2025

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Employee Rating

They are always friendly and welcoming. Always happy to give Maysie the Mini a bath before she comes home. I appreciate how thorough they are. More

by calliecat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Scott Thompson, Steve Pfeiffer

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Sep 29, 2025

MINI of St Louis responded

Thank you for the 5-star review! We love taking care of Maysie the MINI and making sure she heads home sparkling clean. Our team is always happy to provide friendly, thorough service. We appreciate your trust in us! :)

September 24, 2025

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Employee Rating

They are very nice & professional on the sales and the service side! I love my Mini! More

by sally.woller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Hall

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Sep 25, 2025

MINI of St Louis responded

Thank you for the 5-star review! We are thrilled that you had a lovely visit with our sales and service team. We look forward to seeing you next time. :)

September 19, 2025

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Employee Rating

The maintenance service was quick, everyone was courteous and efficient! Thank you all! Nancy Rosman More

by njrosman53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Scott Thompson, Steve Pfeiffer

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Sep 19, 2025

MINI of St Louis responded

Thank you for your kind words! We’re so glad to hear your service was quick and that our team made the experience smooth and efficient. We truly appreciate you choosing MINI of St. Louis!

September 11, 2025

Dealership Rating
Employee Rating

Erika was great! Service was great! My wife and I enjoyed our visit. We'll be back! More

by Dave & Joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 12, 2025

MINI of St Louis responded

Thank you for your kind words! We’re so glad Erika and our team made your visit enjoyable. We look forward to welcoming you and your wife back next time!

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