Eric Stampone

My fiancee and I had a really great experience at this dealership. We went to a few and this one was a breath of fresh air. Our salesman, Tomas, went above and beyond to make us feel comfortable, was very dealership. We went to a few and this one was a breath of fresh air. Our salesman, Tomas, went above and beyond to make us feel comfortable, was very attentive, quickly assisted us with test driving and making this experience so delightful and smooth. Everyone we met from Tomas,his manager, the financial officer, and the insurance rep were very kind. More

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Tomas has been my sales specialist for the past couple of years and has never disappointed me. His expertise is what makes him be the sales specialist he is. He's patient, kind, and knows the product very we years and has never disappointed me. His expertise is what makes him be the sales specialist he is. He's patient, kind, and knows the product very well. I've purchased 4 vehicles from him over the years and I'm eager to do business with him once the outback wilderness comes out. More

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Makes you part of a family and fantastic service and attention. Highly recommend Mike Kahuk and this Subaru attention. Highly recommend Mike Kahuk and this Subaru More

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Dealer offers excellent customer service and professionalism. Yosmar Perez is a great and friendly sales person. We are pleased with our purchase. professionalism. Yosmar Perez is a great and friendly sales person. We are pleased with our purchase. More

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Fabien was a great sales associate - helping us every step of the way and took great care of us. Great service, communication, and speed. Highly recommend! step of the way and took great care of us. Great service, communication, and speed. Highly recommend! More

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Love this location! The whole team was great, Ricky took the best care of me and was very patient. The experience was amazing, I definitely recommend Ricky!! HE IS THE B The whole team was great, Ricky took the best care of me and was very patient. The experience was amazing, I definitely recommend Ricky!! HE IS THE BOMB 💣 🔥🔥 come visit Subaru Pembroke Pines and ask for Ricky, you won’t be sorry 👏🏼 More

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My son flew into town to help me buy a car, and we had the pleasure of working with Ricky Bridgelall. From the moment we met him, Ricky made us feel like family. He handled everything in a timely and prof the pleasure of working with Ricky Bridgelall. From the moment we met him, Ricky made us feel like family. He handled everything in a timely and professional manner, making the entire process smooth and stress-free. Although he’s new to the Pines location, you’d never guess it—his confidence, knowledge, and genuine care shine through. And you can’t miss him with his long dreadlocks! If you’re looking for someone trustworthy and easy to work with, ask for Ricky. Highly recommend! More

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I am guessing that this is the 10th Subaru my wife and I have purchased from Subaru of Pembroke Pines. Most of the sales were with Alex Caballero, as was this past weekend's new Subaru Outback 2025 limited have purchased from Subaru of Pembroke Pines. Most of the sales were with Alex Caballero, as was this past weekend's new Subaru Outback 2025 limited edition. Nothing but impecccable service from salesperson Alex Caballero once again! Kudos to the team including Sam Williams who is another salesman who assisted to Brian and to Eric Stampone in the Business Office, to Jaime who always does my financing, but especially to Alain de Rougemont who is the new General Manager .... I have nicknamed him Superman! Thanks to the team, as well as service which has always been top notich (thanks Felipe and Rosie and Brian Martin). More

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Alain was extremely helpful and a pleasure to work with! Thank you to the whole team and Pembroke Pines. Super happy with my Forester! Thank you to the whole team and Pembroke Pines. Super happy with my Forester! More

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We recently visited this dealership to purchase a Certified Pre-Owned vehicle, and our experience started on a high note. The sales team was absolutely fantastic, professional, attentive, and genuine Certified Pre-Owned vehicle, and our experience started on a high note. The sales team was absolutely fantastic, professional, attentive, and genuinely collaborative. It was clear that they cared about making the customer experience as seamless as possible. Each salesperson we encountered went above and beyond, working together effortlessly to ensure we were taken care of. However, things took a significant turn when we reached the managerial level, particularly with the finance and sales manager. After meeting with the finance manager @JaimeGaitan, we were immediately pushed into a series of “coverage upgrades” that were presented as essential, as if the lender was recommending them. These were on top of the typical GAP insurance, which we were already familiar with. Instead of discussing our financing options, interest rates, or percentages—things you'd expect to cover in a car deal—the finance manager was fixated on the monthly payment, refusing to provide any clarity when asked about the specific terms. His response was a dismissive “That’s the rate the lender approved you guys,” before trying to sneak in an extended warranty disguised as part of the Certified Pre-Owned package. We caught this misrepresentation and declined the extended warranty. At this point, the finance manager walked out on us, saying we needed to renegotiate with sales, leaving us bewildered. Then came the sales manager @EricStampone, who only added to the confusion. He tried to insist that the so-called "CPO Agreement" was not an extended warranty, yet failed to explain how it wasn’t. Our question was simple: why call it a CPO agreement if it’s an extended warranty, why not just call it that? The sales manager stuck to his story, claiming it wasn’t an extended warranty but rather a “wrap.” Later, he even texted me a brochure that contradicted his claims, clearly labeling the coverage as an extended warranty for CPO vehicles. When I asked for further clarification and why we couldn’t get clear financing terms from the finance manager, he avoided answering and instead questioned why I was upset. His final stance was to dismiss the deal entirely, stating, “That’s the way it is,” as if that would somehow settle the matter. The saddest part is that this entire deal was derailed by management, who seemed more focused on tricking customers into add-ons rather than being transparent. It’s a shame because the sales team worked hard to build trust and provide a positive experience, only for the managers to squander it with their underhanded tactics. My heart goes to the hardworking sales staff, who deserve better leadership. Unfortunately, the management here seems more interested in misleading their customers than closing an honest deal. Proceed with caution if you’re dealing with anyone beyond the sales team. More

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