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Eric Ng
Eric Ng at Acura Of Pembroke Pines

Eric Ng | Page 9

Service Assistant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

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4.8
196 Reviews
4.8

196 Reviews

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196 Reviews of Eric Ng

September 12, 2023

Dealership Rating
Employee Rating

WOW what a pleasant experience ! !! my service manager was very efficient and great communication! You made my morning . More

by RFRANCE346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Michael Grasso , Kevin Gomez, Ron Richardson, Christian Rodriguez

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Sep 14, 2023

Acura Of Pembroke Pines responded

Thank you for the 5-star rating! We're delighted to know that your service experience at Acura of Pembroke Pines was a pleasant one. We'll see you next time! Have a great ride!

August 30, 2023

Dealership Rating
Employee Rating

Amazing customer service and support! Great communication and a squeaky clean loaner car! Thank you APP! More

by GLAMRAWK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Ticker, Ryan Reeves, Jean Louis, Marco Pinto, Michael Grasso , Kevin Gomez, Ron Richardson, Christian Rodriguez, Giovanni Vargas

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Aug 31, 2023

Acura Of Pembroke Pines responded

We're so glad to know you had an amazing experience with us at Acura of Pembroke Pines! It's great that our team was able to provide top-notch service and a clean loaner car. Thanks for the review, we appreciate it!

August 26, 2023

Dealership Rating
Employee Rating

Great dealership. Always in and out when appointment is made. Never long wait times. Overall great experience. More

by Marius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Michael Grasso , Kevin Gomez, Ron Richardson, Christian Rodriguez

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Aug 29, 2023

Acura Of Pembroke Pines responded

Hey Marius, thank you for the positive review! We're delighted to know you've had consistently great service experiences at Acura of Pembroke Pines. We always aim for efficiency and a smooth process! Have a great ride!

August 19, 2023

Dealership Rating
Employee Rating

Great service every time I visit. Everyone is very friendly and helpful when ever I visit More

by LINDA.DUNOIS02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Michael Grasso , Kevin Gomez, Ron Richardson, Christian Rodriguez

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Aug 21, 2023

Acura Of Pembroke Pines responded

Hi Linda, We appreciate this kind review for our team! We will be sure to see that you continue to experience top-notch care and look forward to your next visit. Thank you! - Acura of Pembroke Pines

August 14, 2023

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Employee Rating

Bought a car in January. Told after the paperwork it was missing a key fob. Waited 6 months for it. Now I cannot get a call back with the necessary inter-dealer , I’m out o More

by thomasyou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Ticker , Curtiss in sales has been non responsive, and the sales manager, Larry, doesn’t return calls. Not very professional!

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Aug 15, 2023

Acura Of Pembroke Pines responded

Thomas, It's disappointing to read about your experience. It's important that our customers feel they can trust us and it sounds like we've let you down here. We certainly don't want any customer waiting this long for a key fob or feeling ignored when trying to get in touch with us. Please contact Larry at lschlossberg@czag.net if you would like to discuss this further. Thank you.

August 04, 2023

Dealership Rating
Employee Rating

This place is the best car dealer shop in south Florida! ! I recommend 100%. Super nice!!! More

by KJAP01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Michael Grasso , Kevin Gomez, Ron Richardson, Christian Rodriguez

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Aug 07, 2023

Acura Of Pembroke Pines responded

Thank you for saying such kind things about our team! We appreciate your recommendation and five stars, and look forward to seeing you again! - Acura of Pembroke Pines

August 03, 2023

Dealership Rating
Employee Rating

Overall it was a great experience. Everything was handled in a cordial and smooth manner. More

by BLAUER26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Giovanni Vargas, Joseph pineda

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Aug 04, 2023

Acura Of Pembroke Pines responded

We're happy to hear our Acura of Pembroke Pines team provided you with a smooth experience! Thanks so much for your business and please don't hesitate to reach out if we can be of service again in the future!

August 02, 2023

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Employee Rating

I had a Warranty concern related to the pain on my car even though my car was out of warranty they worked with the manufacturer to get me coverage. Incredible dealership with an awesome staff. More

by JONATHANDICANDIA24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis

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Aug 02, 2023

Acura Of Pembroke Pines responded

Hey Jonathan, thank you for the great review! We're happy to hear you have been able to assist with your warranty concern at Acura of Pembroke Pines. Our team always strives for the best solutions for our customers. We'll see you again. Drive safely!

July 29, 2023

Dealership Rating
Employee Rating

Excellent. It is the best dealership. Always a freat time. Ver fast and cordial. The best ever. Thank you. More

by ALISM745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Michael Grasso , Kevin Gomez, Ron Richardson, Christian Rodriguez

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Jul 31, 2023

Acura Of Pembroke Pines responded

We're delighted to know you had a great time at Acura of Pembroke Pines! We always aim for fast and friendly service. Thanks so much for your review, we appreciate it!

June 22, 2023

Dealership Rating
Employee Rating

The best service is at Acura Of Pembroke Pines, This is the only Acura Dealership I trust to work on my vehicles. More

by jpeguero55
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Michael Chan, Jordan Ferber, Angela O'Connor, Ryan Reeves, Jean Louis, Marco Pinto , Dino Liebro, Ron Richardson, Giovanni Vargas

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Jun 23, 2023

Acura Of Pembroke Pines responded

We're so glad to hear that you trust us with your vehicles! Thank you for the great review and for choosing Acura of Pembroke Pines. We appreciate your business!

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