Dealership Experience
5 yrs, 5 mos
Industry Experience
5 yrs, 5 mos
543 Reviews
Write a Review543 Reviews of Eric Morgenstern
May 03, 2023
Wow! ! Quite the AMAZING experience! Hunter Reeves, Eric Morgenstern, Nicholas Biello and Used car Manager, Carlos. Thank you all so much for displaying ! Quite the AMAZING experience! Hunter Reeves, Eric Morgenstern, Nicholas Biello and Used car Manager, Carlos. Thank you all so much for displaying a high level of EXCELLENCE! Each one of you helped me turn a lemon situation into delicious thirst quenching summer time Lemonade! The customer service here is impeccable! I left there feeling like I had new family members. I left there with a beautiful car, a smile on my face, joy in my heart. And by the way ladies, they are ALL cute (go in just to say hello to them, lol) Tell em Stephanie with the Jetta Acura sent you! I hope the owner of this establishment sees this post because they you need to be aware of such FABULOUS employees you have representing your DCH Honda name. I am honored. No other place will I go for my next car... Go Experience the DCH Eatontown team of Excellence if you're searching for a new car! Ps. I didn't leave with handshakes, I hugged them ALL! Thanks again guys!🤗🤗🤗🤗 #DCH Honda Nominated as BEST CAR DEALERSHIP IN JERSEY🌟🌟🌟🌟 More
Other Employees Tagged: Carlos Acosta, Nick Biello, Hunter Reeves
April 28, 2023
They were very helpful when I had an emergency last week with my car. Paid for a Lyft to get me to and from work, that day. I decided to trade in my car for a newer one, and was very satisfied with the one with my car. Paid for a Lyft to get me to and from work, that day. I decided to trade in my car for a newer one, and was very satisfied with the one I chose. Eric Morgenstern was very kind and helpful More
April 26, 2023
The process itself was pretty easy but boy do you pay for it. Sticker price was 26,000, final price was 31,000. 2000 in taxes, 799 for a Nj imposed docking fee but the rest are dealer fees. Theres a vehicle it. Sticker price was 26,000, final price was 31,000. 2000 in taxes, 799 for a Nj imposed docking fee but the rest are dealer fees. Theres a vehicle prep fee for 499 but I’m not sure what that’s for. I didnt get a good answer. There were scratches all over the car that I think could’ve easily been buffed out or otherwise touched up. Furthermore the tail light was cracked upon final inspection. I was told they did a 182 point inspection but I don’t know how you miss a cracked tail light. Condensation was accumulating inside the light. I don’t have the car just yet so we’ll see if my concerns are addressed. It’s a used car so I’m aware there’s going to be scratches but don’t charge me a prep fee for $500 if the car is going to be exactly as it was when it was turned in. Again the process was pretty easy but there seems to be a disconnect between the salesman and the people actually doing the work on the car. And for what it’s worth I’ve brought my other car here and spent a ton of money on repairs in the last year. There’s no real loyalty program. You’d think they’d waive one of those fees considering the amount of money I’ve spent at this place in the last year, pushing 50 grand including this car. My first two oil changes are free but I think anyone who buys a car gets those. More
Other Employees Tagged: Paul Morrison
April 24, 2023
Eric was amazing and was extremely helpful throughout. They made the process easy and seamless. I would recommend this dealership and Eric to my friends and family. They made the process easy and seamless. I would recommend this dealership and Eric to my friends and family. More
Other Employees Tagged: Armando Daniel Lopez , Janine Mezger
April 22, 2023
Nothing but great things to say about DCH Kay Honda. Buying/renting cars usually is a hassle, but these guys know how to make the process so much easier! Huge shoutout to Eric and Mike who helped me thr Buying/renting cars usually is a hassle, but these guys know how to make the process so much easier! Huge shoutout to Eric and Mike who helped me throughout, making me feel comfortable and confident in getting the car I wanted. Thanks again! More
Other Employees Tagged: Mike Little
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