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Eric Lugo
36 Reviews
HI! My name is Eric Lugo, General Sales Manager with 14 years of experience in the automotive industry. I have had the honor of being recognized as one of the top ten finance managers in the country. My passion lies not only in achieving sales excellence but also in restoring antique vehicles, a hobby that fuels my appreciation for automotive history. In my personal time, I cherish playing catch with my 5-year-old son, who inspires me every day.
Read moreDealership Experience
1 yr, 5 mos
Industry Experience
13 yrs, 11 mos
Languages Spoken
English
Spanish
36 Reviews
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36 Reviews of Eric Lugo
August 02, 2025
Great experience, smooth transaction, salesman, financial everyone was professional and efficient, thank you for your help everyone was professional and efficient, thank you for your help More
by freeray2
Verified CustomerOther Employees Tagged: Philip Smith, Daniel Murari
August 01, 2025
My truck was in the shop for about a week because the check engine light was on. After I picked it up, I realized it was leaking oil.It has never leaked before.I called and told the sevice person about check engine light was on. After I picked it up, I realized it was leaking oil.It has never leaked before.I called and told the sevice person about it. I was told that they were booked up but, if I left it they would few days they would call me. If they had a chance to look at it.The truck has never leaked oil before. This is a problem caused by the mechanic. But they can't find time to fix it More
by NO25
August 01, 2025
This review was iffy on the star level from my interactions with the sales team. But i ended up at 5 stars from the level of service after the sale from Trigg and his department. At the end of the interactions with the sales team. But i ended up at 5 stars from the level of service after the sale from Trigg and his department. At the end of the day, i got an awesome deal. I bought a truck with 32k miles on it that needed the motor recall completed. This along with the tire replacement took a week to be completed after the sale. The truck was delivered over an hour away and the next day was dead in my driveway. The service team was able to diagnose, repair and return my truck to me within a couple of days. The communication from Trigg and Emily was spot on. Thanks again to their team for making this right! More
by SUN_SHINEHOGAN
Other Employees Tagged: Philip Smith
July 31, 2025
Salesperson Shannon was very helpful and accomodating. The entire process of trading in the old vehicle and purchasing a new one went smoothly. The entire process of trading in the old vehicle and purchasing a new one went smoothly. More
by JOEMART47
Other Employees Tagged: Daniel Murari
July 22, 2025
Thanks so much to my friends at Starling GMC. They notified me of a warranty item that my Acadia needed, had it ordered and installed in no time. Really nice service technicians. I’ll definit They notified me of a warranty item that my Acadia needed, had it ordered and installed in no time. Really nice service technicians. I’ll definitely be back. Thanks Again :) More
by JGREGDEVLIN
Other Employees Tagged: Steve Zullo, Scott Schuler, Chris Cassell, Brandon King
July 22, 2025
Overall positive experience. They worked to find me what I was looking for, maybe a little higher then I wanted but that was based on inventory. A little hiccup in communication They worked to find me what I was looking for, maybe a little higher then I wanted but that was based on inventory. A little hiccup in communication after delivery with some promised repairs but it all worked out. More
by resalazar73
Other Employees Tagged: Nateko Thompson
July 20, 2025
Mi vendedor Juan es biendado con sus clientes. Tiene todo conocimiento perropip para ayudarnos en lo que necesitemos para tener guestrooms carro all 100%. Gracias!!! Tiene todo conocimiento perropip para ayudarnos en lo que necesitemos para tener guestrooms carro all 100%. Gracias!!! More
by EBROINO25
Other Employees Tagged: Daniel Murari, Juan Travieso
July 19, 2025
Starling GM had a great staff and helpful salespeople like Juan. I appreciate the time he took working with me to get me in the right vehicle. Highly recommended like Juan. I appreciate the time he took working with me to get me in the right vehicle. Highly recommended More
by KrisE
Other Employees Tagged: Steve Zullo, Jonathan Gould, Emma Wytko, Juan Travieso, Brandon King , Mike
July 18, 2025
Staff was great & I got a good deal. I had my own financing so it was just me driving from Tampa 4hrs away thanks to Orlando LOL.. The paper work went smoothly. DJ I had my own financing so it was just me driving from Tampa 4hrs away thanks to Orlando LOL.. The paper work went smoothly. DJ More
by djprieto76
Other Employees Tagged: Jonathan Gould
July 17, 2025
The team at Starling GMC did an excellent job selling, sourcing and delivering my car. sourcing and delivering my car. More
by Ajbir
Other Employees Tagged: Daniel Murari, Juan Travieso
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