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Eric Koval
Eric Koval at Matthews Hyundai of Greece

Eric Koval

Service Advisor

Matthews Hyundai of Greece

3975 W Ridge Rd
Rochester, NY 14626

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4.7
129 Reviews
4.7

129 Reviews

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129 Reviews of Eric Koval

August 23, 2025

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Employee Rating

Had my car serviced o. Time and efficient with minimum cost..I recommend them 10 star3 More

by TONLOC2525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

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Aug 25, 2025

Matthews Hyundai of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

August 21, 2025

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Great customer service, professional, always complete work that needs to be done and nothing more. More

by Wjc401
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 25, 2025

Matthews Hyundai of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

August 18, 2025

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Employee Rating

The service and communication is very good. Everyone is pleasant and accommodating. The waiting area is comfortable and clean More

by bizelade56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

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Aug 19, 2025

Matthews Hyundai of Greece responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

August 18, 2025

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Very efficient and effective, they have a nice lounge and snacks and coffee. Highly recommend More

by farhan.ahmed02001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Dondorfer, Ashley Rourke-Salamone, Massimo Castelli, Joseph Minarik, Todd Scharping, Matt Vibber, John Distaffen, Audrey Fairbairn

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Aug 19, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

August 11, 2025

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Employee Rating

I am always leaving there satisfied with my friends and I get much respect and appreciation More

by kimallen5156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

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Aug 12, 2025

Matthews Hyundai of Greece responded

Hi Kim- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

August 09, 2025

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Employee Rating

Great people, the staff goes above and beyond, and everyone is friendly. Todd, Ashley, and the whole service staff are so willing to answer any questions. More

by mikekosg20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Rourke-Salamone, Todd Scharping, John Distaffen

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Aug 11, 2025

Matthews Hyundai of Greece responded

Hi Mike- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

August 08, 2025

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Employee Rating

Wonderful service department and sales team! Have been going here for years! Would highly recommend! More

by constancesnyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Ostrander

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Aug 11, 2025

Matthews Hyundai of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

August 08, 2025

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Employee Rating

Always they give thier best which is 2 thumbs up. Eric is fantastic and the others are always friendly More

by spapuzek
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 11, 2025

Matthews Hyundai of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

August 03, 2025

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Employee Rating

They have taken care my needs for the past 2 years and they never fail to deliver professional, courteous, service that is always done right. More

by ROCHESTERAPPAREL
Recommend Dealer
Yes
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Aug 04, 2025

Matthews Hyundai of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

August 02, 2025

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Employee Rating

I always receive excellent service. Everyone is very friendly and helpful. Work is always done as promised. More

by pbrfan55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 04, 2025

Matthews Hyundai of Greece responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

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