Eric Harrelson | Page 16
Service Manager
Dean Team Subaru Volkswagen
15121 Manchester Road
Ballwin, MO 63011
Married to my beautiful wife Sarah We have an incredible daughter named Olivia I enjoy multiple outdoor sports and physical activities
Read moreDealership Experience
14 yrs, 9 mos
162 Reviews
Write a Review162 Reviews of Eric Harrelson
April 04, 2012
Eric Harrelson is the kind of guy that goes out of his way to satisfy his customers. He's friendly, hardworking, and just 'not your typical car dealership employee' kind of guy. I really want to thank him way to satisfy his customers. He's friendly, hardworking, and just 'not your typical car dealership employee' kind of guy. I really want to thank him for getting my car in and out so quickly with no hassle whatsoever. Eric Harrelson is the man. More
Other Employees Tagged: Patrick Deatherage
February 22, 2012
Eric Harrelson is the man to see . Real nice person. I went to couple other dealers and they were kind of A holes ,worse than me. So I looked up reviews and seen all good reviews for Eric. The reviews wer went to couple other dealers and they were kind of A holes ,worse than me. So I looked up reviews and seen all good reviews for Eric. The reviews were right. I would highly recommend going in and talking with Eric .Hes A friendly family man that knows how to treat people with respect. More
Other Employees Tagged: Eric Harrelson ,Shawn, and man that brought my car to me
February 09, 2012
Eric did a great job. I drive past other Volkswagen dealerships to go to this one. They are friendly, helpful, and efficient. I've been known to avoid getting service on previous cars because I did not dealerships to go to this one. They are friendly, helpful, and efficient. I've been known to avoid getting service on previous cars because I did not like how other dealerships treated me as a woman and I actually enjoy working with these guys. More
Other Employees Tagged: Eric Harrelson
January 22, 2012
The Dean Team got me in at the last minute and were professional and helpful. I mentioned to the service technician that I was considering buying out my lease and he immediately directed me to another professional and helpful. I mentioned to the service technician that I was considering buying out my lease and he immediately directed me to another Dean Team sales person who helped me quite a bit. He went thru all the pros and cons of buying out my lease versus buying a new Subaru. He was an excellent wealth of knowledge and even showed me how to work a problem I was having with my GPS. This is a very good dealership. More
Other Employees Tagged: Eric Harrelson
January 19, 2012
Eric is a very helpful and friendly employee. I had a difficult experience which started with a failed inspection. Eric was able to get me in right away and also found a dangerous problem with my axel. T difficult experience which started with a failed inspection. Eric was able to get me in right away and also found a dangerous problem with my axel. The cost was scary and had to be fixed...with no choice, Eric was very kind and helped me work through the cost and timing to get it done that day. Thank you Dean Team. More
Other Employees Tagged: Eric Harrelson
January 14, 2012
Eric is very friendly, professional and works diligently to achieve your goals. It is a pleasure doing business with him and very grateful that he takes great care of his customers. Eric treats you like he to achieve your goals. It is a pleasure doing business with him and very grateful that he takes great care of his customers. Eric treats you like he wants to be treated. More
Other Employees Tagged: Eric Harrelson
January 10, 2012
My most recent visit for service was handled by Eric Harrelson, and he couldn't have been more competent or caring. I had to wait for the service to be completed and he escorted me to a quiet customer s Harrelson, and he couldn't have been more competent or caring. I had to wait for the service to be completed and he escorted me to a quiet customer service area, made sure I understood what my service options were, anticipated recall work that needed to be addressed, and kept the appointment as brief as possible. I felt extremely attended to - excellent customer service from start to finish. More
Other Employees Tagged: Eric Harrelson
January 03, 2012
Eric was extremely polite and knowledgeable. Service was completed in timely manner, which was important since I was waiting for my car. This was another good experience with this dealer. completed in timely manner, which was important since I was waiting for my car. This was another good experience with this dealer. More
Other Employees Tagged: Eric Harrelson
December 31, 2011
Eric as well as the rest of the service team demonstrated professionalism and genuine customer service. Not only call-backs to keep me appraised of the process, but made sure I was satified with the results. professionalism and genuine customer service. Not only call-backs to keep me appraised of the process, but made sure I was satified with the results. Well done Eric. More
Other Employees Tagged: Eric Harrelson
December 03, 2011
Eric was very friendly upon my arrival. He had a technician pulling my car in the service area immediately to start the work, and after a long day it much appreciated. I will call Eric for any serv technician pulling my car in the service area immediately to start the work, and after a long day it much appreciated. I will call Eric for any service needs in the future. He made things simple and smooth from start to finish. He explained what was done and gave his suggestions to keep my car and family safe. I am very happy with the customer service he provided. thanks much Anthony More
Other Employees Tagged: Eric Harrelson
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