Eric Gonzales
Eric Gonzales at Lithia Hyundai of Odessa

Eric Gonzales

Service Advisor - Se Habla Espanol

Lithia Hyundai of Odessa

5000 John Ben Shepperd Pkwy
Odessa, TX 79762

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4.4
100 Reviews
4.4

100 Reviews

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100 Reviews of Eric Gonzales

August 05, 2025

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Employee Rating

They were very professional, quick and explained everything in detail. It was also very clean. More

by ARMAND.POINTER
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 08, 2025

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience and for highlighting our team's professionalism and attention to detail. It's great to know you appreciated the cleanliness of our facility and the clear communication throughout your visit. Your feedback means a lot to us.

August 05, 2025

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Great service highly recommend Eric was wonderful he took care of all my suv services I Greatly appreciated ❤️ More

by JOSIEBURROLA
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Morse , ERIC,BRYAN

Aug 08, 2025

Lithia Hyundai of Odessa responded

Thank you so much for your kind words and for highlighting Eric’s efforts. It’s wonderful to hear that you had a positive experience and felt well taken care of during your SUV service. Your recommendation means a lot to the team at Lithia Hyundai of Odessa.

July 31, 2025

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Servicing is very good and fast. They all are very polite and smiling faces, thank you so much for your service. More

by TIALTAUNG
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Recommend Dealer
Yes
Aug 01, 2025

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience and kind words about the team. It's wonderful to know that you found the service to be efficient and that the staff made you feel welcome. Your feedback is truly appreciated.

July 27, 2025

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Did a walk in oil change and seen right away! Everyone was very nice and professional! Loving my 2025 Hyundai Santa Fe Calligraphy hybrid! More

by AMYTIJERINA5
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Morse

Jul 28, 2025

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and for your kind words about the team. It’s wonderful to hear that you enjoyed prompt service and are loving your 2025 Hyundai Santa Fe Calligraphy Hybrid! Your feedback is truly appreciated.

July 25, 2025

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It was a great experience during my visit. They did the oil change and filters in a very timely manner. They also informed me of a recall and took care of that at the same time. More

by BRIANSMITH105
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Smith, Kristopher Kilgore

Jul 28, 2025

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience and for taking the time to leave this review. It's wonderful to hear that the service was efficient and that you were kept informed throughout your visit. Your feedback is greatly appreciated.

July 19, 2025

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This service was much different from the first time it was in where I was very pleased. Treated more like a bother than I valued customer . Especially irritated by the woman working there that day who wa More

by MOMDTX
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Theodore Schroeder

Jul 22, 2025

Lithia Hyundai of Odessa responded

Thank you for reviewing us and offering your sentiment. We hope you can give us another chance to deliver a better level of service as we strive for excellence and hope we can turn this experience around. Please call us at (432) 614-0345 so we can further discuss. Thank you!

July 19, 2025

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I got an oil change done. I went to Sam’s Club while my car got done. It was fast and easy. More

by MIRANDA_DANIELLE
Service Price Transparency
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Recommend Dealer
Yes
Jul 22, 2025

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and for choosing us for your oil change. It’s great to hear that the service was fast and easy, and that you were able to take care of other errands while your car was being serviced. Your feedback is truly appreciated.

July 04, 2025

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Excelente servicio excelente calidad buenos tiempos para atención al cliente y muy amables muy bien More

by NONE25
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Morse

Jul 08, 2025

Lithia Hyundai of Odessa responded

¡Agradecemos las cinco estrellas! Gracias por calificar a Lithia Hyundai de Odessa y que tenga un buen día.

July 04, 2025

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Employee Rating

Tha people there are so kind and explain evering what it needs and thay do a good job More

by LUPEEEE2121
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 08, 2025

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and for highlighting the kindness and helpfulness of the team. It’s wonderful to hear that everything was clearly explained and that you were pleased with the quality of work. Your feedback is greatly appreciated.

July 01, 2025

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Employee Rating

Very friendly and professional. The work was completed very quickly. The experience was A plus from start to finish. More

by Byrdmeister
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales

Jul 08, 2025

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and kind words. It’s wonderful to hear that you found our team friendly and professional, and that the service met your expectations from start to finish. Your feedback means a lot to everyone here.

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