Eric Fernandez Cervantes
Eric Fernandez Cervantes at Mazda of Elk Grove

Eric Fernandez Cervantes

Internet Sales Manager (Hablo español)

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

Contact Me
5.0
401 Reviews

Dealership Experience

5 yrs, 2 mos

Industry Experience

6 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

5.0

401 Reviews

Write a Review

401 Reviews of Eric Fernandez Cervantes

March 31, 2026

Dealership Rating
Employee Rating

Eric was a pleasure to work with, genuine, respectful, and never pushy. He went above and beyond throughout the process and is a great salesman. When I wasn’t comfortable with some of the dealer added opt More

by August
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2026

Mazda of Elk Grove responded

Thank you for sharing your experience. We’re glad Eric provided a supportive and accommodating approach throughout your purchase and was able to help guide you to the perfect car. We look forward to assisting you again in the future.

March 31, 2026

Dealership Rating
Employee Rating

Eric made the buying process quick and easy. He made everything clear about what to expect and the process moving forward. I will definitely be back. More

by Tyler K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Howard, Enith Camacho

Mar 31, 2026

Mazda of Elk Grove responded

Thank you for your feedback. We’re delighted that Eric was able to guide you through the process with confidence and ease. Ensuring every step is clear and stress-free is a priority for our team, and it’s wonderful to know your visit left a positive impression. We look forward to assisting you again in the future.

March 23, 2026

Dealership Rating
Employee Rating

Eric was very nice and approachable. He took account what I wanted. Any compromised well on the things I didn’t. More

by bresett.alley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shay Briggs

Mar 23, 2026

Mazda of Elk Grove responded

Thank you for your 5-star review! We’re glad to hear Eric was attentive to your needs and made sure your preferences were considered throughout the process. We appreciate you sharing your experience and hope to see you again in the future for any service needs!

March 21, 2026

Dealership Rating
Employee Rating

Eric was really easy to work with…he listened to what we wanted and did his best to deliver. His calm and easy going demeanor made the purchase of our CX-90 a pleasure. Thanks Eric! More

by Meg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shay Briggs , Jeff Royse

Mar 23, 2026

Mazda of Elk Grove responded

Thank you for sharing your experience! We’re glad to hear that Eric made your CX-90 purchase enjoyable, and provided attentive, welcoming service during your visit. Enjoy you new vehicle, we'll be here to welcome you back in the future whenever you need us!

March 15, 2026

Dealership Rating
Employee Rating

He is fantastic man l happy with his service his behavior was great he is 👍 More

by hameedullah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hesam Ghaffari

Mar 18, 2026

Mazda of Elk Grove responded

Thank you for the kind words! We're proud to hear that our team continuously strives to make every visit an enjoyable, welcoming, and stress-free experience. We truly appreciate your support and business and look forward to assisting you again in the future!

March 13, 2026

Dealership Rating
Employee Rating

That’s great, thank you. They were very friendly and even shared a video of the oil change. It was really helpful. More

by Eka Collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maritza Hererra, Ovais Mughal

Mar 13, 2026

Mazda of Elk Grove responded

Thank you for the 5-stars! We are glad you enjoyed the transparency and clear guidance we aim for when providing service to our customers. It was a pleasure to be able to assist in getting your vehicle running and back on the road.

March 11, 2026

Dealership Rating
Employee Rating

Great Mazda dealership! Eric and Shay are the best, they both helped me get the car I wanted! More

by Shaunna
Recommend Dealer
Yes

Other Employees Tagged: Shay Briggs

Mar 12, 2026

Mazda of Elk Grove responded

Thank you for the 5-stars! We're so glad to hear that Eric and Shay helped make your experience a positive one and assisted in guiding you to the perfect vehicle. We appreciate you choosing us and hope you enjoy every mile!

March 11, 2026

Dealership Rating
Employee Rating

I had an amazing experience at Mazda of Elk Grove. From the moment I arrived, the team treated me with exceptional care and attention. They made me feel welcomed as new customer. Their service truly s More

by Cecilia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hesam Ghaffari

Mar 12, 2026

Mazda of Elk Grove responded

Thank you for the amazing review! We're thrilled to hear that your visit went by smoothly and that our team made an effort to provide the kind of care we are proud to lead with. We truly appreciate your recommendation and look forward to assisting you again in the future.

March 10, 2026

Dealership Rating
Employee Rating

I had a great experience leasing a cx50 from this dealership. It was a relatively quick process and got great service. More

by Mazdaowner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2026

Mazda of Elk Grove responded

Thank you for your trust! We’re so glad to hear the process was smooth and efficient and that you received great service throughout your visit. Congratulations on your new CX-50, and if you ever need anything, we’re here to help.

March 07, 2026

Dealership Rating
Employee Rating

Eric, Shay and the Elk Grove Mazda team is excellent. I highly recommend buying from them. They are the best. More

by Sean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shay Briggs

Mar 10, 2026

Mazda of Elk Grove responded

Thank you for the 5-stars! We’re thrilled to hear that the team made a positive impression and provided such great service during your visit. We truly appreciate your recommendation and enjoy your new vehicle!

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