Eric Duke
Eric Duke at Parks Ford Lincoln of Gainesville

Eric Duke

Service & Parts Director

Parks Ford Lincoln of Gainesville

3333 North Main Street
Gainesville, FL 32609

Contact Me
4.7
60 Reviews
4.7

60 Reviews

Write a Review

60 Reviews of Eric Duke

September 06, 2025

Dealership Rating
Employee Rating

Friendly, polite, professional. These three things are what I look for in a Ford dealer. I found it with you all. Keep up the good work. More

by michael_a_walrath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 23, 2025

Dealership Rating
Employee Rating

This service department at this dealership was horrible. No one returns phone calls. They did not want to file my warranty claim for paint at Hyundai. Even tho the warranty ended up being approved. Will not More

by CBARLEY81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

August 16, 2025

Dealership Rating
Employee Rating

Service staff was first rate. They greet you right away, answer all your questions, and are very thorough, friendly and professional. More

by Muss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donna Houlahan

Aug 16, 2025

Parks Ford Lincoln of Gainesville responded

Thank You so much for taking the time out of your busy day to provide such a great review. It is so appreciated. We strive to provide the best service possible. Please feel free to call with any questions or concerns you have. Donna Houlahan-Service Director 352-372-4251

June 11, 2025

Dealership Rating
Employee Rating

Very fast service and great service department clerk that assisted me. The area to wait is very well kept clean and plenty of space to do work or watch TV More

by Bluelightning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Curtis, Donovan Plank, Nick Burke, Harold Valez, Brad Ford, Luciano Nunez , Christain Butler, Levin Hickman, Carlos Montijo

Jun 12, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We’re glad you enjoyed our clean and comfortable waiting area. We appreciate your business and look forward to seeing you again. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012 mmuldoon@parksofgainesville.com

June 05, 2025

Dealership Rating
Employee Rating

You guys were willing to take my Hyundai Kona in and do a diagnostic check even it was purchased from Southeast agency. Determined battery at fault. Apparently SE agency had a AAA used battery put in befo More

by rjsaal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerald Acevedo

June 02, 2025

Dealership Rating
Employee Rating

Very friendly, efficient, and explained everything in detail. We will definitely be bringing our Ford back to have it serviced here. More

by wigglesworthpainting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Curtis

Jun 02, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We're glad you had a friendly and efficient experience and that everything was clearly explained. We look forward to taking care of your Ford again in the future! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 19, 2025

Dealership Rating
Employee Rating

Bill has always given us value advice for the maintence of our MKS. He has cosnsistently gave us clear and accurate suggestion for the care of our vehcles. He is very knowledgeable and comunicates clearly More

by Lmandese14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Stoufer

May 19, 2025

Parks Ford Lincoln of Gainesville responded

Thank you so much for your continued trust over the past 25 years! We’re grateful for your kind words about Bill—he truly is a valued member of our team, and we’re proud to have him represent Parks Ford and Lincoln. We look forward to providing you with the same excellent service for many more years to come. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012

April 05, 2025

Dealership Rating
Employee Rating

Great experience. Technician was very fast and service technician explained everything well. Will be back. More

by Rbullara3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donna Houlahan, Cody Curtis, Nick Burke, Brad Ford, Gerald Acevedo, Michael Muldoon , Christain Butler, Levin Hickman, Carlos Montijo

Apr 05, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your experience! We're glad to hear everything was handled quickly and clearly. We look forward to serving you again! Michael Muldoon Service Manager 864-918-7012

March 18, 2025

Dealership Rating
Employee Rating

I've gotten five cars from there now and they are so nice and helpful and everybody there is great can't wait to get back and get another one thank you thank you thank you More

by rsslllav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Plourde , Chris Sandridge

Mar 19, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for your loyalty and kind words! We're grateful for your support and thrilled to hear you've had such great experiences with us. We look forward to helping you with your next car when the time comes! Michael Muldoon Service Manager 864-918-7012

March 16, 2025

Dealership Rating
Employee Rating

I have been driving and having vehicle services for 60 years and Parks Ford has provided the best service I have ever had in the ten years I have been living in Gainesville FL. Bill Stoufer has always be More

by mhgoldman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Stoufer

Mar 18, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for your kind words and for trusting us with your vehicle service for the past ten years! We appreciate your loyalty, and Bill will be glad to hear your feedback. If you ever need anything, don't hesitate to reach out. Michael Muldoon Service Manager 864-918-7012

1
...

Dealership Inventory (361 Vehicles)

new 2024 Ford Bronco car, priced at $56,185
2024 Ford Bronco
new
Hot Pepper Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
used 2025 Ford Bronco Sport car, priced at $34,599
2025 Ford Bronco Sport
used
Shadow Black exterior
Automatic
Four-wheel Drive
used 2021 Ram 1500 car, priced at $44,706
2021 Ram 1500
used
Patriot Blue Pearlcoat exterior
Automatic
Four-wheel Drive
used 2019 Toyota RAV4 car, priced at $18,527
2019 Toyota RAV4
used
Super White exterior
Automatic
Front-wheel Drive
used 2017 Kia Forte car, priced at $11,888
2017 Kia Forte
used
Deep Sea Blue exterior
Automatic
Front-wheel Drive
used 2023 Hyundai SANTA CRUZ car, priced at $23,418
2023 Hyundai SANTA CRUZ
used
Phantom Black exterior
Unknown
All-wheel Drive