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Emmylea Krause

Overview Reviews (1186) Inventory (256)

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Emmylea Krause

Emmylea Krause | Page 85

Delivery Specialist

Royal Moore Subaru

1326 SE Enterprise Cir
Hillsboro, OR 97123

Hey there! I'm Emmylea, your Subaru Love Encore Delivery Specialist at Royal Moore. Originally from Silverton, OR, I've been calling Portland home for over a decade now, alongside my husband, a charming Yorkie named Berkley, and our feline friend Rueben – named after my all-time favorite sandwich! I'm passionate about helping customers master their Subaru's tech for maximum enjoyment. Driving a Forester Wilderness, I love how every journey turns into an adventure. Let's make your Subaru experience truly unforgettable!

5.0

1,186 Reviews

5.0

1,186 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (1186) Inventory (256)

Dealership Experience

6 yrs, 11 mos

Industry Experience

6 yrs, 11 mos

Specialties & Trainings

Subaru Certified

Subaru Star Academy August 2019

Languages Spoken

English

Employee Video

1186 Reviews of Emmylea Krause

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January 27, 2022

Dealership Rating

Employee Rating

Emmylea was professional, friendly and helpful. I look forward to working with her again. Thank you. forward to working with her again. Thank you. More

by cbene2001

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Feb 08, 2022 -

Royal Moore Subaru responded

Thank you for sharing about your Share the Love delivery! If further questions come up, we are happy to help.

January 27, 2022

Dealership Rating

Employee Rating

Both Recan Rasheed and Emmylea provided good customer service, answered all my questions, and were very personable and communicative. Appreciated that they were flexible about communication options as we service, answered all my questions, and were very personable and communicative. Appreciated that they were flexible about communication options as well. Also had a brief experience with manager Clint Edwards who was also great and very helpful in resolving my problem. More

by wendyh PDX

Recommend Dealer

Yes

Other Employees Tagged: Clint Edwards, Bill Rush , Recan Rasheed

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Feb 08, 2022 -

Royal Moore Subaru responded

Thank you for sharing the experience that you had with our team.

January 26, 2022

Dealership Rating

Employee Rating

She was great. Answered all my questions and was very helpful. Could not ask for better helpful. Could not ask for better More

by deand925

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Arturo Cisneros, Jeremy Redfield

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Feb 08, 2022 -

Royal Moore Subaru responded

Deand925, we really appreciate your great feedback!

January 26, 2022

Dealership Rating

Employee Rating

Very helpful with my Subaru ascent! Went through all the options on the Subaru and made sure my questions were answered options on the Subaru and made sure my questions were answered More

by craftsarahe

Customer Service

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Redfield

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Feb 08, 2022 -

Royal Moore Subaru responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Craftsarahe. Thank you and we hope to see you again!

January 25, 2022

Dealership Rating

Employee Rating

Emmylea was very helpful and informative and answered all of my questions. She was super nice and gave me all of the information I needed of my questions. She was super nice and gave me all of the information I needed More

by emeliasodders

Recommend Dealer

Yes

Other Employees Tagged: Recan Rasheed

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Feb 08, 2022 -

Royal Moore Subaru responded

Emeliasodders, thank you for your kind review; we are happy to pass along your comments to the team here at Royal Moore Subaru!

January 25, 2022

Dealership Rating

Employee Rating

Julie was very helpful in helping me find a part for my subaru and other part staff was good to subaru and other part staff was good to More

by Channing Tatum

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Bill Rush , Julie Jenkins, Tammy Mclemore

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Feb 08, 2022 -

Royal Moore Subaru responded

Thanks for sharing your experience with our Parts department.

January 25, 2022

Dealership Rating

Employee Rating

The Love Encore experience was great. Relieved much stress about the new technology. Yes Emmylea!!! stress about the new technology. Yes Emmylea!!! More

by laurelclifton

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Redfield

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Feb 08, 2022 -

Royal Moore Subaru responded

There is certainly a lot of new equipment in vehicles today, we are happy that Emmylea was able to help in the learning process on how it all works!

January 25, 2022

Dealership Rating

Employee Rating

Staff was super helpful and friendly - generally a good experience for buying a new car! experience for buying a new car! More

by flowersofmoss

Recommend Dealer

Yes

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Feb 08, 2022 -

Royal Moore Subaru responded

Flowersofmoss, we are glad we could help!

January 24, 2022

Dealership Rating

Employee Rating

I was disappointed when they tried to forget the $500 down payment and then had to re-do the paperwork. down payment and then had to re-do the paperwork. More

by dtipton57

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Jeremy Redfield

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Feb 11, 2022 -

Royal Moore Subaru responded

Hello Mr. Tipton, we assure you that nobody intentionally would have forgotten to include the deposit in your transaction. We are confident that when it was brought up to the finance manager, he corrected the purchase order immediately.

January 15, 2022

Dealership Rating

Employee Rating

Art was very professional, courteous, and I felt that the negotiations for the vehicle was fair. After the sale was completed, Art instructions for operating the dash & instruments was thorough and felt conf negotiations for the vehicle was fair. After the sale was completed, Art instructions for operating the dash & instruments was thorough and felt confident to drive the vehicle home. Thanks to all employees at Royal Moore. More

by dnjprohaska

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Arturo Cisneros, Ryan Cross

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Jan 15, 2022 -

dnjprohaska responded

Thanks to Royal Moore dealer and employees for making my new vehicle possible and now I am enjoying the ride

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