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Emmylea Krause

Overview Reviews (1186) Inventory (256)

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Emmylea Krause

Emmylea Krause | Page 71

Delivery Specialist

Royal Moore Subaru

1326 SE Enterprise Cir
Hillsboro, OR 97123

Hey there! I'm Emmylea, your Subaru Love Encore Delivery Specialist at Royal Moore. Originally from Silverton, OR, I've been calling Portland home for over a decade now, alongside my husband, a charming Yorkie named Berkley, and our feline friend Rueben – named after my all-time favorite sandwich! I'm passionate about helping customers master their Subaru's tech for maximum enjoyment. Driving a Forester Wilderness, I love how every journey turns into an adventure. Let's make your Subaru experience truly unforgettable!

5.0

1,186 Reviews

5.0

1,186 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (1186) Inventory (256)

Dealership Experience

6 yrs, 11 mos

Industry Experience

6 yrs, 11 mos

Specialties & Trainings

Subaru Certified

Subaru Star Academy August 2019

Languages Spoken

English

Employee Video

1186 Reviews of Emmylea Krause

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July 01, 2022

Dealership Rating

Employee Rating

She was very friendly, knowledgeable and helpful when explaining the features of our new car. explaining the features of our new car. More

by brythedrummerguy

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Recan Rasheed

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Jul 05, 2022 -

Royal Moore Subaru responded

Thank you for sharing your purchase experience with our team!

June 30, 2022

Dealership Rating

Employee Rating

Great staff, and definitely a wonderful experience with Emmylea. Very professional and easy to understand. Emmylea. Very professional and easy to understand. More

by Ollie

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Jul 02, 2022 -

Royal Moore Subaru responded

Ollie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again, take care :)

June 30, 2022

Dealership Rating

Employee Rating

Emmalya was Friendly and kind, she was not pushy, and answered all my questions thoroughly answered all my questions thoroughly More

by Isaiahparker

Recommend Dealer

Yes

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Jul 02, 2022 -

Royal Moore Subaru responded

Hello Isaiah, thank you for your kind words! We're happy we could help. We will pass your kinds words along to Emmylea :)

June 30, 2022

Dealership Rating

Employee Rating

Fabulous service friendly attitudes always willing to help get the best bang for your buck help get the best bang for your buck More

by Bonn

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Nathan Hines, Luis Lagunes, Carlos Martinez

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Jul 02, 2022 -

Royal Moore Subaru responded

Thanks for the positive star rating, Bonn! Is there anything that stood out about your experience we can share with our Team? We hope to see you again!

Jul 03, 2022 -

Bonn responded

Your team is very willing to listen. This is our 3rd vehicles from you for that reason. If you don’t have answers you’ve always found them for us. You take time to hear what we need and want and don’t push stuff that’s unnecessary!!!

June 30, 2022

Dealership Rating

Employee Rating

Very selfless and attentive to detail , was happy to have worked with who I worked with and will definitely come back worked with who I worked with and will definitely come back More

by Alt Svitoy

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Jul 02, 2022 -

Royal Moore Subaru responded

Thank you so much Alt for your excellent review. Customer service is of the utmost importance to us so it's great to know we're succeeding there. We will share your kind words with our staff :)

June 30, 2022

Dealership Rating

Employee Rating

Emily is excellent to work with, and I would return for my next purchase. Great value as well! my next purchase. Great value as well! More

by Natepoor

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Jul 02, 2022 -

Royal Moore Subaru responded

Natepoor, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.

June 30, 2022

Dealership Rating

Employee Rating

This is a great dealership, the staff is always welcoming and very informative, I have an amazing time whenever I visit! and very informative, I have an amazing time whenever I visit! More

by Jackiedwright45

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Jul 02, 2022 -

Royal Moore Subaru responded

Aww thanks so much Jackie! We too feel we have an amazing staff and it's awesome customers like you that help keep us going :) We hope to see you soon!

June 30, 2022

Dealership Rating

Employee Rating

Emmylea williams was extremely helpful throughout the entire process. She added a ton of. Value! entire process. She added a ton of. Value! More

by Sammy samsiniot

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Jul 02, 2022 -

Royal Moore Subaru responded

Sammy, thanks for your great review, and for giving our dealership such a high star rating! Emmylea prides herself on excellent customer service and will be ecstatic to hear your kind words :) We look forward to working with you in the future!

June 30, 2022

Dealership Rating

Employee Rating

I told Emmylea that I had left the paperwork for the deal including the final invoice behind and asked her to have copies sent to me, She promised to do so but seemingly has not followed through. Very disa including the final invoice behind and asked her to have copies sent to me, She promised to do so but seemingly has not followed through. Very disappointed as she sounded so sincere. More

by luckybonnie

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Nathan Hines

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Jul 05, 2022 -

Royal Moore Subaru responded

We did speak with Emmylea and she feels horrible for not understanding what you were asking for her to do. She is a very sincere, kind, and considerate person, but in this case she had thought she already completed what you had requested.

June 29, 2022

Dealership Rating

Employee Rating

It was a very fast and easy transaction when purchasing my new Subaru Ascent,love it my new Subaru Ascent,love it More

by pfw4356

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Chris Bush , Nathan Hines

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Jul 02, 2022 -

Royal Moore Subaru responded

Your wonderful feedback and rating mean a lot to us. We hope you continue to choose us for all your automotive needs! Take care!

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