Emmylea Krause
Emmylea Krause at Royal Moore Subaru

Emmylea Krause | Page 35

Delivery Specialist

Royal Moore Subaru

1326 SE Enterprise Cir
Hillsboro, OR 97123

5.0
1,186 Reviews

Hey there! I'm Emmylea, your Subaru Love Encore Delivery Specialist at Royal Moore. Originally from Silverton, OR, I've been calling Portland home for over a decade now, alongside my husband, a charming Yorkie named Berkley, and our feline friend Rueben – named after my all-time favorite sandwich! I'm passionate about helping customers master their Subaru's tech for maximum enjoyment. Driving a Forester Wilderness, I love how every journey turns into an adventure. Let's make your Subaru experience truly unforgettable!

5.0

1,186 Reviews

Write a Review

Dealership Experience

6 yrs, 11 mos

Industry Experience

6 yrs, 11 mos

Specialties & Trainings

Subaru Certified

Subaru Star Academy August 2019

Languages Spoken

English English

Employee Video

1186 Reviews of Emmylea Krause

October 14, 2023

Dealership Rating
Employee Rating

Emmylea was so pleasant and knowledgeable, She was very kind when answering all of my questions, and I had plenty to ask! I am a 78 year old widow, and she reassured me that she would always be available More

by sheila.haverson1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessy Collins

Oct 18, 2023

Royal Moore Subaru responded

Sheila, we are so happy that you're loving your new car and your experience with our team. We are all here to assist you in any way we can.

October 11, 2023

Dealership Rating
Employee Rating

Good location for Hillsboro. Clean and friendly sales. Pushy financial closer or customer experience manager. Kept pushing all the warrantee that I didn’t want and made me feel g More

by michael.dan.gates
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Fernando DelCampo, Gage Oakes

Oct 18, 2023

Royal Moore Subaru responded

Hello Michael, thank you so much for your honest feedback. We greatly appreciate it. We would love to know more about your purchase and the individual who took care of your paperwork so that we can investigate and take corrective action. We certainly do not want people feeling that anyone of our team members are being pushy. Brandon Kang-503-640-5660

Oct 18, 2023

michael.dan.gates responded

I can't remember his name, white guy, kinda tall, large in stature. He claimed to be the customer experience manager. Most of the time we worked with Gage Oakes, who was super nice and helpful. When there was some questions about the dealer discounts and paperwork, this manager got involved and things soured quickly.

October 11, 2023

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Employee Rating

Every person that we have interacted with at Royal Moore Subaru is very professional, knows the product and listens to our questions or concerns. More

by lucyjack4185
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Bush, Logan Weslow-Blakeslee , Greg Shafton

Oct 18, 2023

Royal Moore Subaru responded

Lucyjack4185, thank you for your kind words! We're happy we could help.

October 10, 2023

Dealership Rating
Employee Rating

Very customer oriented, super friendly and knowledgeable about the product, can only recommend this dealership More

by amerkel01
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Greg Shafton

Oct 18, 2023

Royal Moore Subaru responded

Thanks for your praise and kind comments about our team.

October 08, 2023

Dealership Rating
Employee Rating

Emmylea came out on her day off to accommodate my schedule. Very knowledgeable and pleasant to work with. More

by naokorice
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Rafael Santiago

Oct 10, 2023

Royal Moore Subaru responded

Hi Naoko! Congratulations on your purchase and thank you for taking the time for your review. We sure would love to know what we could have done better for you to have improved your experience with us. Please give us a call! We are constantly working on being the best, and we're certainly open to hearing about your purchase.

October 07, 2023

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Stress free process. The gentlemen who guided me through were very knowledgeable, patient and I will definately be recommending Royal Moore, to family and coworkers. More

by eastacio.ea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Arellano, Francisco Arellano, Fernando DelCampo, Luis Rojas

Oct 10, 2023

Royal Moore Subaru responded

Thank you so much for sharing!

October 06, 2023

Dealership Rating
Employee Rating

Emmylea was great! Called us right when we scheduled it and talked us through our questions. Sent a follow up email right away with links to a few things we asked about More

by maryclare.bevans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessy Collins

Oct 10, 2023

Royal Moore Subaru responded

We appreciate the great review!

October 06, 2023

Dealership Rating
Employee Rating

Very helpful in providing information about the cars that I was interested in, very patient with me and my family. More

by Emilee
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessy Collins

Oct 10, 2023

Royal Moore Subaru responded

Emilee, we really appreciate your great feedback!

October 04, 2023

Dealership Rating
Employee Rating

Emmylea was perfect in her role as the follow-up person for the new car sale. She scheduled our appointment, sent a reminder, called on time and answered all of our questions in a clear and succinct manne More

by cansorge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Cordova

Oct 10, 2023

Royal Moore Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

October 03, 2023

Dealership Rating
Employee Rating

Emmylea was helpful and reviewed a number of points that I had not considered. She provided succinct answers to the questions I had. More

by jimtoothaker
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Greg Shafton

Oct 10, 2023

Royal Moore Subaru responded

Hi Jimtoothaker, thank you so much for your positive comments about Royal Moore Subaru!

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