Emmylea Krause
Emmylea Krause at Royal Moore Subaru

Emmylea Krause | Page 32

Delivery Specialist

Royal Moore Subaru

1326 SE Enterprise Cir
Hillsboro, OR 97123

5.0
1,186 Reviews

Hey there! I'm Emmylea, your Subaru Love Encore Delivery Specialist at Royal Moore. Originally from Silverton, OR, I've been calling Portland home for over a decade now, alongside my husband, a charming Yorkie named Berkley, and our feline friend Rueben – named after my all-time favorite sandwich! I'm passionate about helping customers master their Subaru's tech for maximum enjoyment. Driving a Forester Wilderness, I love how every journey turns into an adventure. Let's make your Subaru experience truly unforgettable!

5.0

1,186 Reviews

Write a Review

Dealership Experience

6 yrs, 11 mos

Industry Experience

6 yrs, 11 mos

Specialties & Trainings

Subaru Certified

Subaru Star Academy August 2019

Languages Spoken

English English

Employee Video

1186 Reviews of Emmylea Krause

November 14, 2023

Dealership Rating
Employee Rating

Royal Moore Sales Department is wonderful. Their Service Department is not so much, therefore the 3 star overall rating. Oh my goodness, what to say? Emmylea Krause has been a joy to work with More

by bonniegpj77
Recommend Dealer
Yes

Other Employees Tagged: Justin Cordova

Nov 25, 2023

Royal Moore Subaru responded

Hello Bonnie! Not sure the last time you have worked with our service department, but we have certainly made a lot of changes back there! We appreciate your kind words for Emmylea and Justin and are very pleased that you're happy with the care they provided you with to ensure your 100% satisfaction. Associating them with a lower overall score due to something with service does impact them on this transaction. If you like, we can have the service or sales manager reach out to you and gather more information on your service experience to find out if there is anything we can do to resolve the matter.

November 14, 2023

Dealership Rating
Employee Rating

The people I worked for were knowledgeable, polite, and very conscience about "no pressure" tactics. More

by mlvandehey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Shafton

Nov 25, 2023

Royal Moore Subaru responded

Mlvandehey, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.

November 07, 2023

Dealership Rating
Employee Rating

I appreciate the thorough run through of our new Ascent. Emailing the videos afterwards so I can reference them was a nice touch as well. More

by rbrianlaw
Recommend Dealer
Yes

Other Employees Tagged: Gage Oakes

Nov 10, 2023

Royal Moore Subaru responded

Thank you for taking the time to write about the service we provided you with post purchase. We are always here for you if any further questions come up!

November 07, 2023

Dealership Rating
Employee Rating

It was a pleasure buying my new Subaru from Royal Moore Subaru. They were friendly and knowledgeable, and there was no pressure. Jim and Emmylea were amazing. I couldn't have asked for a better experience. More

by nelson0342
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Rutherford , Nathan Hines

Nov 08, 2023

Royal Moore Subaru responded

Thank you so much for your business and for sharing about your experience.

November 06, 2023

Dealership Rating
Employee Rating

AMAZING service by Arturo and Fernando at Royal Moore Subaru. Helped us address our needs in an extremely efficient, friendly and inexpensive manner. So helpful that now we are convinced of coming back f More

by baltaruiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arturo Cisneros, Fernando DelCampo, Luis Lagunes

Nov 08, 2023

Royal Moore Subaru responded

Baltaruiz, it's experiences like yours that really keep us motivated!

November 06, 2023

Dealership Rating
Employee Rating

Smooth experience from beginning to end. I would definitely buy from them again. Jessy and Emmylea were great. Highly recommend. More

by redglasses
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jessy Collins

Nov 08, 2023

Royal Moore Subaru responded

We're so happy to hear that you're pleased with your experience with our team.

November 05, 2023

Dealership Rating
Employee Rating

Art was responsive and kind during our conversation and negotiation process. He answered every question we had with grace. We were happy with our experience buying a new car. More

by megan.johnson0910
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arturo Cisneros, Nathan Hines

Nov 08, 2023

Royal Moore Subaru responded

We appreciate your review, thank you!

November 05, 2023

Dealership Rating
Employee Rating

Top class customer service. I always feel welcome and comfortable in their hands. Everyone has been so supportive and helpful. More

by onursixx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gage Oakes

Nov 08, 2023

Royal Moore Subaru responded

Onursixx, thank you for sharing your positive experience!

November 05, 2023

Dealership Rating
Employee Rating

Emmylea was very friendly and eager to assist with any questions or concerns that I had with my new car and emphasized on being happy to help me if I ever have any questions in the future. She made me fee More

by Rikki Moua
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Hines, Greg Shafton

Nov 08, 2023

Royal Moore Subaru responded

Hello Rikki Moua, thank you; we appreciate your feedback!

November 03, 2023

Dealership Rating
Employee Rating

I felt very supported and not at all pressured during the entire buying process including the "encore" meeting that reviewed specifics about my new vehicle More

by valerie_and_her_shadow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Rutherford

Nov 08, 2023

Royal Moore Subaru responded

Valerie_and_her_shadow, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

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