Emery Draughn

We purchased our 5th BMW from Casey BMW today. Over the past 15 years, my experience has always been exceptional. Today was no different. Shawn Casey, general manger, helped me order my 2026 BMW X Over the past 15 years, my experience has always been exceptional. Today was no different. Shawn Casey, general manger, helped me order my 2026 BMW X7 3 weeks ago. Our salesperson, Joe Hargraves coordinated the delivery and made sure everything went smoothly. Joe has always been our sales advisor and he never stirs us wrong on features, etc. Also special thanks to Emery Draughn, Genius, for again explaining all the features and helping us customize the vehicle. Trey Leggett, F&I Manager, arranged financing and helped us select protection and maintenance plans that met our needs and didn't try to push additional products on us. While our X7 was being delivered, our 540 was in for service. AJ Phillips, our service advisor, made sure the 540 was ready by the time the X7 was ready to go and all the paperwork completed. All in all, you won't find a better BMW dealership. More

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Kellen provided excellent customer service and kept us in the loop as our BMW was being built. Took really good care of us. the loop as our BMW was being built. Took really good care of us. More

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Always takes good care of me, amazing guy! I have been dealing with him for years I have been dealing with him for years More

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If you know exactly what you want, then talk with Joe Hargraves! He'll find your vehicle! He found my wife's X5e, no compromises! EXACTLY what we wanted, and only took a couple of days to get her! W Hargraves! He'll find your vehicle! He found my wife's X5e, no compromises! EXACTLY what we wanted, and only took a couple of days to get her! We are very pleased with the service that we received. Joe Hargraves will be my first choice for our next BMW too! :-) Thanks Joe! GREAT JOB! More

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Kellen Poto was outstanding! Very courteous, professional, and RESPONSIVE. His knowledge of the vehicle we were interested in was quite good and played a critical part in our f Very courteous, professional, and RESPONSIVE. His knowledge of the vehicle we were interested in was quite good and played a critical part in our final decision on the model we ultimately chose. His patience in answering and re-answering our questions was also greatly appreciated. Finally, his willingness to provide a fair deal ultimately led us to buy from Casey BMW and him in particular. Very few local BMW dealers to work with, but that's OK because Casey BMW is a first class operation all around. Ongoing construction limited space for inventory, but they had work arounds where off-site inventory could be accessed quickly and any vehicle you were interested in could be made available to you. Highly recommend Casey BMW. Emery Draughn (BMW Genius) was also outstanding. His patience was exceeded only by his ability to easily explain the electronic systems we were dealing with. It wasn't an easy job with us, but he was able to pull it off. His help before and after the sale was critical to our being able to enjoy the new vehicle. More

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Professional and helpful. I have enjoyed working with Kellen and the young man that helped teach the car details. I have enjoyed working with Kellen and the young man that helped teach the car details. More

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I came to Casey BMW to "LOOK" at SUV's and intended to head to Honda next. I had NO immediate plans to purchase anything. With the help, knowledge and expertise of Kellen Poto I was SOLD on a 2025 X3.. T head to Honda next. I had NO immediate plans to purchase anything. With the help, knowledge and expertise of Kellen Poto I was SOLD on a 2025 X3.. Thank you Casey BMW for my beautiful car and the opportunity to work with a professional like Kellen Poto.. More

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Matthew made the process easy from start to finish. He got me the custom build I wanted, at a fair price. Highly recommend him. He got me the custom build I wanted, at a fair price. Highly recommend him. More

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Absolutely love Casey BMW and Kellen was top notch with his customer service. We never felt pressured.and we felt he had our best interest at heart. He will be our salesman with Casey going forward. his customer service. We never felt pressured.and we felt he had our best interest at heart. He will be our salesman with Casey going forward. More

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Outstanding ! She is so professional and helpful she made my experience purchasing my new vehicle stress free and a breeze. She is so professional and helpful she made my experience purchasing my new vehicle stress free and a breeze. More

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