Emad Farid

Brandon Honda responded

Thank you for taking the time to share your experience. I’m glad to hear your salesperson took good care of you, but I’m sorry that the follow-up experience with another member of our team did not meet expectations. Consistency and clear communication are very important, and I regret that we fell short. I’d like the opportunity to discuss this with you directly and address your concerns with our staff. Please feel free to reach me at 813-664-1234 or justin@brandonhonda.com . Sincerely, Justin Jarrell General Sales Manager Brandon Honda 813-664-1234 justin@brandonhonda.com

Brandon Honda responded

Thank you for sharing your feedback with us. We’re truly sorry to hear that your recent experience did not meet the high standard you were expecting based on your last purchase. At Brandon Honda, our goal is to provide a consistently positive and transparent experience for every guest, and it’s clear we fell short this time. We value your loyalty and would like the opportunity to better understand what happened so we can address it directly and ensure future visits are more in line with your expectations. Please feel free to reach out to me personally at 813-664-1234 or justin@brandonhonda.com so we can discuss your experience further. We sincerely appreciate your business and the chance to make this right. — Justin Jarrell General Sales Manager Brandon Honda 813-664-1234 justin@brandonhonda.com

Brandon Honda responded

Thank you for your feedback. I’m very sorry to hear that you left feeling the process was not transparent. That’s not the way we want our customers to experience purchasing a vehicle, and I understand your frustration. Please know that we take concerns like this seriously and I’d be glad to review the details of your purchase with you directly. My goal is always to ensure our customers have clarity and confidence in their deal. Sincerely, Justin Jarrell General Sales Manager Brandon Honda 813-664-1234 justin@brandonhonda.com