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Ellianna Haliga
Ellianna Haliga at Heiser Ford Lincoln

Ellianna Haliga

Service Advisor

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.2
31 Reviews
4.2

31 Reviews

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31 Reviews of Ellianna Haliga

July 30, 2025

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Employee Rating

Not very attentive and responsive. I called left a message told me she was at lunch after I waited on hold for five minutes, phoned back said she was at lunch and she would call me whe More

by CSPRODUCTIONS99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 31, 2025

Heiser Ford Lincoln responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time. Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

July 27, 2025

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Employee Rating

Had to wait 2 weeks for an appointment. Had to wait overnight for part. Then I had to call to find out my car was ready. The work on the car was satisfactory. The service I rate at 2. More

by swardell
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 28, 2025

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for bringing this to our attention. We're sorry you have experienced this. I have sent your feedback to the appropriate management in order to better our business and employees. In the meantime, please feel to reach out to our GM Chad Formico with your concerns by phone at 414-247-8831 or by email at Chad.formico@heiser.com.

July 25, 2025

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Employee Rating

It was an awesome smart experience. Loved every service rendered. The shuttle too was quite great More

by yommypro11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Knabe, Bryce Harlow

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Jul 25, 2025

Heiser Ford Lincoln responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

July 14, 2025

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Employee Rating

Was a fantastic time taking my car to Heiser ford everyone was extremely nice to me. More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Quick, Alex Serak, Tony Perkins, Chad Formico, Tom Ikert, Gordon Custer, Jacob Frank, JohnPaul "JP" Scala, Philip Stam

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Jul 14, 2025

Heiser Ford Lincoln responded

Thanks for sharing about your experience with Heiser Ford Lincoln. We appreciate your business and hope to see you again soon! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

July 14, 2025

Dealership Rating
Employee Rating

It was a fantastic experience taking my car in for service great communication and time effective. More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Quick, Alex Serak, Chad Formico, Tom Ikert, Gordon Custer, JohnPaul "JP" Scala, Philip Stam, Craig Knabe, Bryce Harlow

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Jul 14, 2025

Heiser Ford Lincoln responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Ford Lincoln, we look forward to having you as a valued customer for many years to come! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

July 12, 2025

Dealership Rating
Employee Rating

Prompt courteous, they went out of their way to ensure I had a great experience More

by kformico
Recommend Dealer
Yes

Other Employees Tagged: Ellianna Haliga

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Jul 12, 2025

Heiser Ford Lincoln responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Ford Lincoln! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

June 17, 2025

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I work for Runnion Equipment in Hodgkins Il One of my rental customers brought the truck in for a fuel leak. Great customer service More

by jrblock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 17, 2025

Heiser Ford Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Ford Lincoln to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

June 17, 2025

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Employee Rating

Had a lot of glue on my tires. Not please at all. Didn't get the tires I wanted 😕 More

by GLORIASPENCER105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 18, 2025

Heiser Ford Lincoln responded

Gloria, thank you for taking the time to complete a review. We're sorry this happened. We'd like the opportunity to hear more about your experience and hopefully, turn things around for you. Your feedback has been forwarded to management and someone will reach out. In the meantime, please feel free to contact David Lopez at (414) 247-8850 or via email david.lopez@heiser.com. David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

May 26, 2025

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Employee Rating

Very good and quick service,I didn't have an appointment but took of me right away More

by J_OHN3150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 26, 2025

Heiser Ford Lincoln responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Ford Lincoln! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

May 22, 2025

Dealership Rating
Employee Rating

The whole team and Salesman were very well spoken and broke down the details of the maintenance work that was given to the vehicle. Timing was not so bad this time the waiting for my car less than 2 hour More

by Rita4522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 22, 2025

Heiser Ford Lincoln responded

Dear Rita, Thank you for leaving us a 5 star rating and feedback. We are so glad to hear you had a positive experience with us! Thank you for your business. We look forward to providing you with another 5 star experience upon your return!

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