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Elizabeth French
Elizabeth French at Norm Reeves Honda Superstore North Richland Hills

Elizabeth French

Service Manager

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

Contact Me
4.6
213 Reviews

Dealership Experience

4 yrs, 4 mos

Industry Experience

19 yrs, 2 mos

4.6

213 Reviews

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213 Reviews of Elizabeth French

September 30, 2025

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Employee Rating

Anytime I visit no matter the issue i always leave happy with all questions answered! More

by Pretty_Nikol
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Zackary Frausto

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Sep 30, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Leaving with all questions answered and a smile? That’s the kind of quest we love helping our customers complete! Thank you so much for letting us be your guide, and if you think of anything else we can do for you, just let us know.

September 16, 2025

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Employee Rating

Great work on my car, I was kept informed the entire time of what was going on. More

by Oliviawilsonnw14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright

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Sep 17, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you, Olivia! We love that you felt fully informed throughout the service process! Knowing what’s happening at every step makes things easier, and we’re glad our team kept you in the loop. Thanks for trusting us with your car!

September 15, 2025

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Employee Rating

Very friendly environment thr Advisor made sure I understood anything that was being dont to my car or wanted to be done. More

by Rileydurrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Michael Lindley, Michael Wright, Nate Franklin, Rhett Valentine, Richard Sanchez, Tristian Rivas

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Sep 15, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Friendly environment? Check! ✅ Advisor guidance? Double check! ✅ We’re so glad the team made your service experience easy and comfortable.

September 13, 2025

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Just would like to say what a great service manager you have if it wasn't for her I would have taken my business somewhere else. More

by charlesfree_2000
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Alex

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Sep 15, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like Elizabeth and Alex kept everything steady when it mattered most! We’re glad your service experience hit the mark and appreciate your kind words. Please come back anytime, Charles.

September 11, 2025

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I drive way out of my way to go there. I like the people and service received. More

by Sherrysays
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Williams

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Sep 12, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We’re honored you drive out of your way to see us! Elizabeth and Dennis will be thrilled to know their service made the trip worth it. Thanks for the recommendation. We’ll keep making the extra mile feel like the right one.

August 22, 2025

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Perfect service professional and highly recommended for your business to be honest with fast waiting times that will make your business more successful More

by Susan Josh
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Hannah Pearson, Michael Lindley, Nate Franklin, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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Aug 22, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Susan, thank you so much for the shout-out. We really appreciate it. Your honest feedback and continual support help us improve. Let us know if you need anything else from us!

August 19, 2025

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Employee Rating

As always the service center did a great job and completed the work in a reasonable time More

by Rrazvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Tavira

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Aug 20, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Consistency is the name of our game. We’re glad your visit was smooth and on schedule, and we’ll keep it that way.

August 09, 2025

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Norm Reeves Honda staff has been helpful during a very stressful time. We appreciate what you’ve done for us giving us a fair deal on a loaner when we needed it. Thank you! More

by Mark deRiso
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Fritts- 5 stars

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Aug 11, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hi Mark, we truly appreciate your kind words. We’re glad our team could help and get you into a fair loaner arrangement during a challenging time.

July 30, 2025

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Employee Rating

I've had my 2016 HR/V serviced here since I bought it new. I'm always satisfied with the work done and the service managers are top notch! 93K on the car and I love it. More

by Dfwump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Gerlikoviski

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Jul 30, 2025

Norm Reeves Honda Superstore North Richland Hills responded

93K and still running strong! Elizabeth, Scott, and the rest of the team are honored by your loyalty. Thanks for letting us keep your HR‑V in great shape all these miles!

July 29, 2025

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Employee Rating

Angel was super. The other service people were terrific, as well. It was a very comfortable visit. Thanks! More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hannah Pearson, Tristian Rivas, Angel Flores

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Jul 30, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hello JD! Angel, Elizabeth, Hannah, and the whole team send a big “thank you” for your praise. We love creating a relaxing, welcoming vibe and are pleased you felt that. Come back anytime!

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