Elise Schaaf | Page 21

From the time I arrived to check my vehicle in for my routine oil change, until the time I paid and checked my vehicle out I received acknowledgment and quality service. Everyone at Jim Ellis showed me routine oil change, until the time I paid and checked my vehicle out I received acknowledgment and quality service. Everyone at Jim Ellis showed me hospitality, and made me feel at home. When my vehicle was ready the Jim Ellis representative came in to let me know. Thank you Jim Ellis for your Superior customer service and excellent auto maintenance work. Regards Adrian Styles More

by adrian.styles Verified Customer Verified Customer

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Amazing customer service by Mrs. Elise & staff! I really appreciate their knowledge & assistance with working with my warranty company. Elise & staff! I really appreciate their knowledge & assistance with working with my warranty company. More

by BGRAY07 Verified Customer Verified Customer

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Service tech was very knowledgeable and friendly. Kept me up to date with what was happening. Very satisfied Kept me up to date with what was happening. Very satisfied More

by revmackhbarnesiii Verified Customer Verified Customer

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Positive: Elise gets 5 stars for her customer focus. She took a real interest in my satisfaction and got my ‘shift to park’ issue taken care of under warranty. Negative: AC coil cleaner left strong od She took a real interest in my satisfaction and got my ‘shift to park’ issue taken care of under warranty. Negative: AC coil cleaner left strong odor that is still lingering. My car was kept at for four days for what I believe was a couple hours of work. More

by KATHYMILLER13 Verified Customer Verified Customer

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Retanza was very helpful and kept good communication during the repairs of the Chevy Sonic during the repairs of the Chevy Sonic More

by WENDY.GARCIA Verified Customer Verified Customer

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Friendly people that treat customers with respect. My truck was serviced and they explained everything that need to be done before beginning the work My truck was serviced and they explained everything that need to be done before beginning the work More

by 6784047262 Verified Customer Verified Customer

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It’s all about the money either his dealership, customer service is the furthest thing from there mind. service is the furthest thing from there mind. More

by jarrard Verified Customer Verified Customer

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They were expecting me per the appointment. All paperwork was done when I arrived. The service representative communicated all unexpected charges on a timely basis and asked for permission to p All paperwork was done when I arrived. The service representative communicated all unexpected charges on a timely basis and asked for permission to proceed More

by Anaples Verified Customer Verified Customer

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Vlad great service as always. He always takes care of my vehicle service needs. Thanks. He always takes care of my vehicle service needs. Thanks. More

by TMAYER8723 Verified Customer Verified Customer

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My 2020 Chevy Bolt needed a software update. The dealership was quick and had it completed before their original estimate. They also paid for a round-trip Lyft ride so I could have breakfast a The dealership was quick and had it completed before their original estimate. They also paid for a round-trip Lyft ride so I could have breakfast and work remotely. More

by mwaltonga Verified Customer Verified Customer

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